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Rating: 4 out of 5
Item corresponding to the order, fast delivery, reactive commercial service. I recommend
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Customer reviews of Chapellerie Traclet
Trust Attestation
9,4
/10
Overall rating: 9,4 out of 10
Based on 36 721 published reviews
Summary of reviews
Chapellerie Traclet delivers consistently fast shipping and reliable service, with many customers noting quick delivery and prompt order handling, sometimes arriving in time for events and performances. The product quality and presentation are repeatedly praised: hats and caps are described as well-made, comfortable to wear, with soft materials and neat finishes that align with photos and expectations. A wide selection and clear value for money are highlighted by shoppers who appreciate diverse options, reasonable prices, and durable, stylish designs. Customer service is perceived as attentive and professional, with straightforward returns and responsive assistance when needed.
4 star reviews
Reset filtersA
Rating: 4 out of 5
Pleasant site.
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A
Rating: 4 out of 5
Ease of ordering. Little choice. Most products were unavailable. Too bad, the prettiest models were out of stock.
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A
Rating: 4 out of 5
Product compliant, to see when trying on!
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Rating: 4 out of 5
very satisfied despite very long delays
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A
Rating: 4 out of 5
that's good it keeps warm
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A
Rating: 4 out of 5
Very good thank you
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A
Rating: 4 out of 5
No comment
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A
Rating: 4 out of 5
Fast delivery, small downside for the return a bit complicated, but customer service responds very quickly.
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A
Rating: 4 out of 5
Reliable site
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A
Rating: 4 out of 5
Site = very good very good quality of products
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Rating: 4 out of 5
There was an error in the size of the cap received. Customer service immediately responded to me, the correct size was sent the next day, package delivered within two days with a return label for the wrong cap. Order with your eyes closed, because in case of a problem, customer service is great!
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A
Rating: 4 out of 5
Generally satisfied with my purchase
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A
Rating: 4 out of 5
Nothing to complain about, it resonated true!!!
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Rating: 4 out of 5
Order conforms to the request
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A
Rating: 4 out of 5
Conforms to what is expected
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Rating: 4 out of 5
Good
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A
Rating: 4 out of 5
Satisfactory navigation
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Rating: 4 out of 5
Very fast delivery (one day ahead of schedule). A perfect chapka, the other would have benefited from having a tie that tightens behind the head. But satisfactory purchases
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Rating: 4 out of 5
Good site, clear
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A
Rating: 4 out of 5
The site is fluid and well made
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A
Rating: 4 out of 5
Well done
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A
Rating: 4 out of 5
The site is good, very fast delivery hat that seems to be of very good quality.
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A
Rating: 4 out of 5
Quality products.
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A
Rating: 4 out of 5
beret arrived in a nice box it's a gift for Christmas
I haven't opened and tried it yet
we'll see
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I haven't opened and tried it yet
we'll see
A
Rating: 4 out of 5
Good quality-price ratio.
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A
Rating: 4 out of 5
Hat received on time. Responsive Customer Service following an inquiry.
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Rating: 4 out of 5
satisfied with the information provided on the site
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Rating: 4 out of 5
Pleasant navigation on the site. Very wide choice. But no news of my order after 3 weeks. I send an email without response. I call and I am told that my order has arrived and will be shipped. Order received with a 24h delay compared to the forecast.
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Rating: 4 out of 5
First purchase at TRACLET: product conforms to the order and seems to be of good quality.
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Rating: 4 out of 5
Very good for the hat, conforms to the description and photo. A small downside on the adhesive paper that closed the package, it was completely cut and the package was opened fortunately without consequence on the content.
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Rating: 4 out of 5
The order was a bit delayed but received and product conforms to my expectations.
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Rating: 4 out of 5
Good quality and careful shipping. Only downside: The felt hats of Italian origin run small, to the point that an additional size would have been perfect.
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Rating: 4 out of 5
Very rich and varied site presenting a wide choice of headgear.
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Rating: 4 out of 5
Everything is very good :-)
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Rating: 4 out of 5
I am satisfied: fast shipping, simple navigation on the site, very fast delivery. However, a bit disappointed with my chapka: it is very nice but I expected a black and white chapka with light fur and I received a black and gray chapka. It is beautiful and keeps me warm but I did not expect that when opening my package. This is certainly due to the photos: the light must certainly alter the colors. Apart from that, I am delighted, the mittens are very warm and comfortable and the chapka is very soft, very warm, and comfortable! I am still happy! Next time I will look at the photos twice.
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Rating: 4 out of 5
Very responsive.
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Rating: 4 out of 5
I recommend.
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Rating: 4 out of 5
practical and responsive site
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Rating: 4 out of 5
My order arrived very quickly, I am delighted. The beret I ordered for myself is top-notch, perfect size, very happy. The others are gifts but I have no doubt they will please. Thank you.
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