Customer reviews of Chapellerie Traclet

Trust Attestation
9,4 /10
Overall rating: 9,4 out of 10
Based on 36 721 published reviews
5 29,7k 81% 4 4 791 13% 3 1 336 4% 2 402 1% 1 525 1%

Summary of reviews

Chapellerie Traclet delivers consistently fast shipping and reliable service, with many customers noting quick delivery and prompt order handling, sometimes arriving in time for events and performances. The product quality and presentation are repeatedly praised: hats and caps are described as well-made, comfortable to wear, with soft materials and neat finishes that align with photos and expectations. A wide selection and clear value for money are highlighted by shoppers who appreciate diverse options, reasonable prices, and durable, stylish designs. Customer service is perceived as attentive and professional, with straightforward returns and responsive assistance when needed.

4 star reviews

Reset filters
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 23/09/2021
Happy with the beanie
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 07/08/2021
Good but a very long delay
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 16/09/2021
Nothing to report
Order and delivery top-notch
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 23/08/2021
PayPal made 2 payments but I would like to know how I will recover the remaining 2 payments following the purchase of a single order!!
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 18/07/2021
Satisfied with my order despite the delivery issue
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 07/09/2021
The search system does not satisfy me. The yellow hat I ordered cannot be found among the yellow hats. Also, there is no possibility to save for later what I found while searching.
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 12/09/2021
The hat is perfect
I just would have liked the delivery to be so too
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 12/09/2021
Navigation is a bit laborious when you don't know the vocabulary of hat making but you find very quickly.
Too bad there are many unavailability (on the items I was targeting)
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 11/09/2021
I recommend this supplier.
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 08/09/2021
-
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 09/09/2021
-
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 08/09/2021
Good
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 05/08/2021
Hello, satisfied with the order and the product ordered. However, the delivery time is a bit long.
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 03/09/2021
Sewn logo slightly crooked
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 06/09/2021
In line with my expectations.
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 01/09/2021
Nothing particular to say. I was looking for a hat maker online and came across this site, pleasant to visit and the delivery is fast
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 02/09/2021
very explicit photo corresponding to my search
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 31/08/2021
quick and easy purchase, delivered in Italy in 5-6 days
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 29/08/2021
-
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 30/08/2021
A practical site, pleasant navigation
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 28/08/2021
but yes, your site is good
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 30/08/2021
perfect, delivered very quickly, the item meets my expectations
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 28/08/2021
No problem
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 06/07/2021
Good quality and good prices.
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 26/08/2021
Good site, good products, fast delivery but many sizes and references are missing. The 'notify me when the product is available' function has never worked for me: I have never been informed of anything.
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 22/08/2021
good delivery corresponding to the order
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 18/08/2021
very satisfied. The ventilation could be more significant
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 16/07/2021
I have already recommended it to people around me
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 22/08/2021
everything went well, I only regret that you do not indicate the names and addresses of the pickup points, it is still very important to determine your delivery choice... unless it is done on purpose to lead us to take more expensive options? Open question, it's up to you to answer it
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 23/08/2021
nothing to complain about
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 20/08/2021
Very satisfied with our order.
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 20/08/2021
Satisfactory site and very satisfactory quality
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 30/07/2021
The hat is very nice and fits my husband very well, beautiful color, flattering... the only complaint: its price because my husband often loses his hats, beanies, etc....!
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 15/07/2021
The hat meets my expectations. That said, I regret a size issue. The size of hats that usually fits me is too large here. The problem was solved with a head size reducer.
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 14/08/2021
Everything went as planned
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 10/08/2021
Everything was almost perfect.
The only small complaint: it was only after placing the order that I was informed that the hat was on backorder, without any indication of when it would be available. However, it was a summer hat, and nothing indicated when it would be available! I called your services and was very kindly reassured! The hat was finally delivered and it is great!!! So we are very happy!
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 11/08/2021
I am satisfied
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 12/08/2021
delay since shipping without issues.
You should inform about delivery times when the ordered product is out of stock. It would be more reassuring for the customer.
Received product corresponds to the order
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 13/08/2021
Very good quality! My first purchase… surely not the last!
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 20/07/2021
well-stocked and clear site, you can definitely find shoes that fit or rather hats that suit you.
Translated reviews
We use cookies for audience measurement and improving user experience.