Customer reviews of Chapellerie Traclet

Trust Attestation
9,4 /10
Overall rating: 9,4 out of 10
Based on 36 721 published reviews
5 29,7k 81% 4 4 791 13% 3 1 336 4% 2 402 1% 1 525 1%

Summary of reviews

Chapellerie Traclet delivers consistently fast shipping and reliable service, with many customers noting quick delivery and prompt order handling, sometimes arriving in time for events and performances. The product quality and presentation are repeatedly praised: hats and caps are described as well-made, comfortable to wear, with soft materials and neat finishes that align with photos and expectations. A wide selection and clear value for money are highlighted by shoppers who appreciate diverse options, reasonable prices, and durable, stylish designs. Customer service is perceived as attentive and professional, with straightforward returns and responsive assistance when needed.

4 star reviews

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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 20/06/2021
Fast shipping Product conforms and of quality Satisfied with my choice
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 22/06/2021
Delivery on the scheduled date, but the Benodet cap is large: rather 60 than 59 requested. Best regards
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 21/06/2021
Deadlines respected. product quality ok.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 17/06/2021
Thank you the hat fits me like a glove!
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 17/06/2021
comfortable site, easy to navigate with a lot of choices.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 15/06/2021
Difficulty in choosing the size of the hat
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 14/06/2021
The site is easy to use and well organized, some items seem expensive but are of good quality which justifies the price
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 18/06/2021
no review
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 13/05/2021
The package arrived damaged. But inside, the hat was protected.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 14/06/2021
Good packaging and fast delivery
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 16/06/2021
Nothing to complain about. Quality item, fast shipping. Several purchases made and always satisfied.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 11/06/2021
Fast delivery
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 12/06/2021
Beautiful site but lacks many sizes
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Response from Chapellerie Traclet
hello thank you for your message. What size do you need that we have more? best regards Traclet sebastien
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 15/06/2021
Very nice hat, good value for money, fast shipping but unfortunately a small hole between the braids. I would have liked to give 4.5
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 22/05/2021
Delivery not made on the said day but the next day by Colissimo. Message received at 10 am saying we were absent while we had not left our home.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 26/05/2021
There was a problem with the hat I received. I contacted the TRACLET hat shop and they were very responsive and sent me another hat. So a serious company. I recommend
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 14/06/2021
Everything is perfect.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 13/06/2021
Well-packaged product received within the agreed timeframe
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 14/06/2021
I found the item I was looking for in 2' and the delivery and payment procedure was very simple
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 30/05/2021
I am satisfied. The delivery was punctual. I think the stock shortage must be due to COVID otherwise perfect
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 12/06/2021
Always beautiful hats with an interesting quality/price ratio. Lots of choices for all budgets.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 13/06/2021
Beautiful product
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 10/06/2021
Easy and pleasant
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 09/06/2021
Fast, compliant, excellent delivery site to recommend
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 08/06/2021
very fast delivery
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 10/06/2021
Correct product, but very fine cotton that may wear out in high heat
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 05/06/2021
Everything is perfect
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 05/06/2021
Very quickly delivered within the announced deadlines
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 04/06/2021
A good hat, a working site
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 09/06/2021
Nothing to report. Good respect for commitments.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 07/06/2021
Having chosen a Colissimo without signature, I am disappointed that a simple cap was delivered in a box too large for a standard mailbox. I had to go to the post office, which I wanted to avoid.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 03/06/2021
nothing to say about the site
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 04/06/2021
It is a pity that you cannot modify an order as soon as it is validated. I had to make a second order due to a size error (on my part) in the first one. So I had to make a return.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 06/06/2021
pleasant
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 25/05/2021
Fast delivery with many choices
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 29/05/2021
Good
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 01/06/2021
No problems. Recommended.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 02/06/2021
very good choice of items for both men and women
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 30/05/2021
The quality is there, this is my fourth purchase and I am generally satisfied.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 06/05/2021
Simple and serious site, there is a lot of choice and especially small sizes for men and women, great and of good quality. I recommend this site.
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