Customer reviews of Chapellerie Traclet

Trust Attestation
9,4 /10
Overall rating: 9,4 out of 10
Based on 36 721 published reviews
5 29,7k 81% 4 4 791 13% 3 1 336 4% 2 402 1% 1 525 1%

Summary of reviews

Chapellerie Traclet delivers consistently fast shipping and reliable service, with many customers noting quick delivery and prompt order handling, sometimes arriving in time for events and performances. The product quality and presentation are repeatedly praised: hats and caps are described as well-made, comfortable to wear, with soft materials and neat finishes that align with photos and expectations. A wide selection and clear value for money are highlighted by shoppers who appreciate diverse options, reasonable prices, and durable, stylish designs. Customer service is perceived as attentive and professional, with straightforward returns and responsive assistance when needed.

4 star reviews

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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 29/05/2021
Very wide choice of items, good quality and easy to visit site.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 01/06/2021
Satisfactory order and delivery. Item a bit expensive nonetheless.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 28/05/2021
I found a difference between the measurement of my head and that of the beret... it was too big.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 22/04/2021
Delivery was delayed due to the Covid context, however I am satisfied with the quality of the delivered product.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 27/05/2021
Perfect
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 02/06/2021
Fast delivery and product as described.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 30/05/2021
Fast delivery, item as described and very good packaging.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 01/06/2021
Everything is precise.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 30/05/2021
The note on the delivery.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 31/05/2021
Everything was fine...
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 31/05/2021
Good
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 26/05/2021
Fast delivery.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 29/05/2021
A lot of choice, and good quality.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 13/05/2021
Hat a bit tight for the size at the beginning of wearing but is quickly forgotten given its flexibility and the softness of the material; which means it surprisingly does not mark the forehead.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 28/05/2021
Order as described.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 30/04/2021
Good
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 26/05/2021
good
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 27/05/2021
Receipt conforms to the order. Too bad this hat does not have an inner lining.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 21/05/2021
Navigation often interrupted and unclear.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 18/05/2021
Too bad you can't pay with your own credit card, you have to go through PayPal.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 22/05/2021
The item is very well finished.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 21/05/2021
For a first order: TOP!
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 25/05/2021
Trilby received according to the indications. Product also conforms to the description. Indeed, it is a bit small: the 58 is borderline for my head circumference of 57, and the 57 is too small.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 25/05/2021
Product meets my expectations.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 23/05/2021
No problems encountered regarding navigation and service. Complete satisfaction.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 17/05/2021
no problem !!
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 15/05/2021
Good, nothing to say
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 21/05/2021
Well-made site. Easy and clear for navigation. I will return.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 15/04/2021
The order took time to arrive but everything arrived well in the end. I am satisfied.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 17/05/2021
Very good site with a wide variety of headgear choices, I already plan to recommend, very satisfied! Deliveries are very fast and reliable.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 16/05/2021
Too bad there is no photo with the hat worn for each item.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 14/05/2021
Very good item delivery in good condition.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 03/05/2021
despite a delay for delivery 1 month after the order it's not reasonable
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 20/05/2021
Everything went as planned. The product is particularly well packaged.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 16/05/2021
quality and just perfect size
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 26/04/2021
Relatively well-made site could be more explicit about manufacturing and delivery times.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 17/05/2021
Fast delivery, item conforms to the description, I will certainly recommend.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 28/04/2021
Very good
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 09/05/2021
Quality products
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 16/05/2021
Very good telephone reception. Very good reception also at the factory.
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