Chapellerie Traclet delivers consistently fast shipping and reliable service, with many customers noting quick delivery and prompt order handling, sometimes arriving in time for events and performances. The product quality and presentation are repeatedly praised: hats and caps are described as well-made, comfortable to wear, with soft materials and neat finishes that align with photos and expectations. A wide selection and clear value for money are highlighted by shoppers who appreciate diverse options, reasonable prices, and durable, stylish designs. Customer service is perceived as attentive and professional, with straightforward returns and responsive assistance when needed.
The order went well, the cap is very nice. Unfortunately, it is a little too big, the size below would probably have been too small. I just found it very complicated to choose given the very wide selection.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 05/05/2021
Perfect
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 08/05/2021
Large selection and expected quality, I adhere.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 30/04/2021
Nothing to say about my order, except that the size does not fit after all and that the return costs are at our expense, it's a shame..!
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 11/05/2021
Good quality. I wonder about the hold in the rain.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 11/05/2021
Navigation on the site to place the order is not very simple.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 17/04/2021
It was a promotion!
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 06/04/2021
It took more than a month, otherwise the product is good..
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 08/05/2021
compliant and fast
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 26/04/2021
Good product, despite being unavailable after I placed my order. Delivery was perfect.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 20/03/2021
A bit long delay but good product
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 01/05/2021
All OK... fast delivery
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 05/05/2021
Fast delivery. The problem with buying clothes by mail is that you can't try them on before purchase. Newsboy caps larger than desired.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 04/05/2021
May 4
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 04/05/2021
TRACLET nothing to say, order and shipment compliant.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 03/05/2021
Good products
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 29/04/2021
Very nice site, a lot of choices
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 01/05/2021
product compliant with the photo and description
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 29/04/2021
easy to navigate the site, good ergonomics.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 29/04/2021
good! nothing to report
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 27/04/2021
Aaaa
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 15/04/2021
no particular problem
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 23/04/2021
Navigation:
- simple and sufficient to find what you want;
- big crush on product information, especially the materials used and the country of manufacture;
Delivery:
- product very well packaged, compliant and without defects;
- on time;
Customer service:
- after-sales service not solicited as no problem or question;
- communication regarding the order and delivery without issue;
Degree of satisfaction:
- very satisfied.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 23/04/2021
New customer very satisfied
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 26/04/2021
Not enough choice in colors for linen and cotton caps.
Otherwise very good
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 31/03/2021
Good experience for my first order in terms of navigation for choosing my hat and regarding delivery tracking. I take away one star because the hat arrived really wrinkled without any shape and with very marked creases: a bit of a shame considering the quality of the hat which seems to be present.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 21/04/2021
very happy
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 02/04/2021
Beautiful caps
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 24/04/2021
Good but with a few small defects
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 24/04/2021
Large selection of quality hats.
Site to recommend.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 21/04/2021
Cap received very quickly, compliant with the photo and pleasant to wear.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 21/04/2021
The order arrived as expected
No issues with the order and delivery
Package in perfect condition
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 08/04/2021
Clear and practical navigation.
I have placed several orders on the Chapellerie Traclet site, quality, satisfied.
I recommend.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 19/04/2021
No
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 21/04/2021
A certain service offer but I had to look for the answer each time, until the last person who took care of me. Thank you for allowing the purchase to go through but buying remotely is not easy for a pair of gloves (with a very limited choice)
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 18/04/2021
Everything is clear
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 10/04/2021
Not delivered to home but to a pickup point
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 17/04/2021
satisfied - item conforms to the catalog
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 20/04/2021
Satisfied with my order.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 19/04/2021
Delivery was compliant and fast.
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