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Rating: 4 out of 5
good
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Customer reviews of Chapellerie Traclet
Trust Attestation
9,4
/10
Overall rating: 9,4 out of 10
Based on 36 721 published reviews
Summary of reviews
Chapellerie Traclet delivers consistently fast shipping and reliable service, with many customers noting quick delivery and prompt order handling, sometimes arriving in time for events and performances. The product quality and presentation are repeatedly praised: hats and caps are described as well-made, comfortable to wear, with soft materials and neat finishes that align with photos and expectations. A wide selection and clear value for money are highlighted by shoppers who appreciate diverse options, reasonable prices, and durable, stylish designs. Customer service is perceived as attentive and professional, with straightforward returns and responsive assistance when needed.
4 star reviews
Reset filtersA
Rating: 4 out of 5
Correct packaging and product conforms to what I thought. Good customer follow-up
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A
Rating: 4 out of 5
Delivered quickly and very good product
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A
Rating: 4 out of 5
Nothing to report. Fast delivery to the relay point....
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Rating: 4 out of 5
The rain scarves are not very enveloping to protect the entire hairstyle from the rain. However, the hats are perfect.
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A
Rating: 4 out of 5
Great choice of products that seem to be of quality. Fast delivery. Correct prices.
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Rating: 4 out of 5
Good
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Rating: 4 out of 5
Very good for the delay and the merchandise; quite good for the packaging.
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A
Rating: 4 out of 5
Great site and product.
The search engine can be improved
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The search engine can be improved
A
Rating: 4 out of 5
very satisfied with the cap
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A
Rating: 4 out of 5
Fast delivery, and very nice hat!
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Rating: 4 out of 5
Good overall.
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Rating: 4 out of 5
Ordered a Stetson Main Tweed cap for a Christmas gift. Impeccable service. Well-packaged parcel, received on the indicated dates with regular tracking.
A size issue when taking the recommended one below... Too bad, as I had to return (at my expense) the parcel for an exchange to the correct size. Fortunately, the email exchanges are responsive and clear, and the new shipment could be made very quickly and directly to the address of the person who was to receive the gift. This is not the first time I have ordered and I am generally very satisfied.
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A size issue when taking the recommended one below... Too bad, as I had to return (at my expense) the parcel for an exchange to the correct size. Fortunately, the email exchanges are responsive and clear, and the new shipment could be made very quickly and directly to the address of the person who was to receive the gift. This is not the first time I have ordered and I am generally very satisfied.
A
Rating: 4 out of 5
GOOD FOLLOW-UP; speed
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Rating: 4 out of 5
Good
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Rating: 4 out of 5
Very well organized. Easy. user-friendly
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Rating: 4 out of 5
Satisfied
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A
Rating: 4 out of 5
The little chocolates are nice
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A
Rating: 4 out of 5
Clear site and easy search
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A
Rating: 4 out of 5
turban that fits easily, beautiful quality of fabric
I am satisfied with my purchase
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I am satisfied with my purchase
A
Rating: 4 out of 5
Very intuitive
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A
Rating: 4 out of 5
I waited a long time for the hat to be available for sale.
When it became available, I did not receive a message informing me even though I had filled out the form to be notified.
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When it became available, I did not receive a message informing me even though I had filled out the form to be notified.
A
Rating: 4 out of 5
Simple to use site
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Rating: 4 out of 5
Fast delivery.
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Rating: 4 out of 5
everything is OK
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Rating: 4 out of 5
Very satisfied
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A
Rating: 4 out of 5
Good, nothing to report
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A
Rating: 4 out of 5
Navigation is simple and delivery is fast
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Rating: 4 out of 5
Intuitive website, fast delivery. Difficulties accessing the personal space from a smartphone
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Rating: 4 out of 5
Pleasant site, I didn't think I would receive my parcel so quickly.
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Rating: 4 out of 5
Fast delivery, too bad the model doesn't please me, I have to make an exchange, difficult to buy on the site without seeing in real life
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Rating: 4 out of 5
a good service, normal. the product, we will see in the long run
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Rating: 4 out of 5
good
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Rating: 4 out of 5
Pretty good!
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Rating: 4 out of 5
Article in line with my expectations. Delivery on time.
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Rating: 4 out of 5
User-friendly and easy to access site. Fast delivery.
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Rating: 4 out of 5
pleasant and simple site
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Rating: 4 out of 5
for the delivery
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Rating: 4 out of 5
Easy navigation and clear product descriptions.
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Rating: 4 out of 5
satisfied with the product, delivery a bit delayed, forgot to send but received 2 days after my phone call.
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