Customer reviews of Chapellerie Traclet

9,4 /10

Based on 36 721 published reviews

5 29,7k 81% 4 4 791 13% 3 1 336 4% 2 402 1% 1 525 1%

Summary of reviews

Chapellerie Traclet delivers consistently fast shipping and reliable service, with many customers noting quick delivery and prompt order handling, sometimes arriving in time for events and performances. The product quality and presentation are repeatedly praised: hats and caps are described as well-made, comfortable to wear, with soft materials and neat finishes that align with photos and expectations. A wide selection and clear value for money are highlighted by shoppers who appreciate diverse options, reasonable prices, and durable, stylish designs. Customer service is perceived as attentive and professional, with straightforward returns and responsive assistance when needed.

4 star reviews

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Acheteur Vérifié

Published on 22/10/2020 à 10h51 following a purchase from 14/10/2020

I just couldn't find how to track my order.... but I was notified by email

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Acheteur Vérifié

Published on 20/10/2020 à 20h26 following a purchase from 20/10/2020

Great choice of models. However, not all the presented products are available! Delivery & exchange are handled quickly. Customer service is responsive.

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Acheteur Vérifié

Published on 17/10/2020 à 07h59 following a purchase from 12/10/2020

Everything is perfect, don't change anything

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Acheteur Vérifié

Published on 15/10/2020 à 18h59 following a purchase from 30/09/2020

very satisfied with the phone contacts
no issues on the site
accuracy on the delivery process

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Acheteur Vérifié

Published on 15/10/2020 à 09h11 following a purchase from 20/08/2020

The website is very well done. Easy and quick with secure payment methods.

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Acheteur Vérifié

Published on 11/10/2020 à 15h07 following a purchase from 13/09/2020

Meets my expectations.

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Acheteur Vérifié

Published on 07/10/2020 à 21h44 following a purchase from 03/10/2020

speed!

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Acheteur Vérifié

Published on 03/10/2020 à 22h46 following a purchase from 03/10/2020

OK. See the comment regarding delivery

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Acheteur Vérifié

Published on 03/10/2020 à 18h12 following a purchase from 30/09/2020

Good

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Acheteur Vérifié

Published on 30/09/2020 à 17h58 following a purchase from 20/09/2020

Order in line with my expectations

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Acheteur Vérifié

Published on 28/09/2020 à 17h36 following a purchase from 28/09/2020

order placed today, delivery pending

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Acheteur Vérifié

Published on 23/09/2020 à 15h16 following a purchase from 15/09/2020

Fast service, well-made site, the hat was well packaged

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Acheteur Vérifié

Published on 22/09/2020 à 13h40 following a purchase from 13/09/2020

Regarding my order: 2 out of 3 items are of slightly limited quality...

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Acheteur Vérifié

Published on 21/09/2020 à 08h40 following a purchase from 26/08/2020

Delays due to restocking.

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Acheteur Vérifié

Published on 19/09/2020 à 20h00 following a purchase from 03/09/2020

Simple and effective

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Acheteur Vérifié

Published on 17/09/2020 à 12h20 following a purchase from 07/09/2020

Excellent product. Too bad it's not the right size

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Acheteur Vérifié

Published on 16/09/2020 à 17h48 following a purchase from 30/07/2020

completely satisfied with the ordered item

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Acheteur Vérifié

Published on 16/09/2020 à 11h38 following a purchase from 06/09/2020

Good product. Fast and careful shipping

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Acheteur Vérifié

Published on 16/09/2020 à 10h44 following a purchase from 07/09/2020

good

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Acheteur Vérifié

Published on 16/09/2020 à 06h13 following a purchase from 03/09/2020

It's great that you deliver to Reunion!!

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Acheteur Vérifié

Published on 09/09/2020 à 20h47 following a purchase from 26/08/2020

Very happy with the hat; delay a bit long compared to what was announced at the order.

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Acheteur Vérifié

Published on 09/09/2020 à 17h42 following a purchase from 01/09/2020

Very good quality. Pleasant to the touch and top finish

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Acheteur Vérifié

Published on 09/09/2020 à 13h50 following a purchase from 25/08/2020

The site is well made with good information on each product.

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Acheteur Vérifié

Published on 09/09/2020 à 11h07 following a purchase from 27/08/2020

The product meets my expectations, good quality. However, there was an error in the size I requested (58 instead of 57)

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Acheteur Vérifié

Published on 07/09/2020 à 12h19 following a purchase from 30/08/2020

Practical and well-stocked site

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Acheteur Vérifié

Published on 01/09/2020 à 11h32 following a purchase from 12/08/2020

excellent product - the payment was made immediately after the order but the delivery only took place 3 weeks later.

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Acheteur Vérifié

Published on 31/08/2020 à 18h50 following a purchase from 23/08/2020

good

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Acheteur Vérifié

Published on 28/08/2020 à 17h51 following a purchase from 04/08/2020

Good

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Acheteur Vérifié

Published on 28/08/2020 à 17h18 following a purchase from 07/08/2020

Easy navigation, good packaging, excellent delivery

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Acheteur Vérifié

Published on 27/08/2020 à 08h39 following a purchase from 19/08/2020

good, fast delivery

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Acheteur Vérifié

Published on 26/08/2020 à 18h05 following a purchase from 13/08/2020

The manager is a bit stubborn but the shop is correct. This is my second order, faster than the first and a third will follow, my boss having broken my visor.

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Acheteur Vérifié

Published on 26/08/2020 à 11h21 following a purchase from 17/08/2020

Very nice hat, sent quickly. I asked a question because I would like to find the same model for winter but I'm still waiting for the answer, hence 4 stars instead of 5!

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Acheteur Vérifié

Published on 26/08/2020 à 09h42 following a purchase from 01/08/2020

The hat is identical to the photo

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Acheteur Vérifié

Published on 24/08/2020 à 17h46 following a purchase from 14/08/2020

compliant with the description and fast+++

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Acheteur Vérifié

Published on 21/08/2020 à 19h15 following a purchase from 13/07/2020

Great variety of models but disappointing delivery times

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Acheteur Vérifié

Published on 21/08/2020 à 17h02 following a purchase from 04/08/2020

Well-made site.

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Acheteur Vérifié

Published on 20/08/2020 à 15h47 following a purchase from 18/07/2020

easy to use site, lots of choices, slight delay in delivery.

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Acheteur Vérifié

Published on 19/08/2020 à 22h29 following a purchase from 02/07/2020

Fast and efficient order, Beware of the gift message that is not respected. Too bad they lost the 5th star.

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Response from Chapellerie Traclet Published on 22/08/2020

Hello
Thank you for your message, please excuse us for forgetting the text.
The gift wrap was not forgotten?
Best regards
Traclet

Acheteur Vérifié

Published on 19/08/2020 à 08h50 following a purchase from 11/08/2020

Quick and efficient / good quality

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Acheteur Vérifié

Published on 18/08/2020 à 18h51 following a purchase from 05/08/2020

Very good

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