Customer reviews of Chapellerie Traclet

Trust Attestation
9,4 /10
Overall rating: 9,4 out of 10
Based on 36 721 published reviews
5 29,7k 81% 4 4 791 13% 3 1 336 4% 2 402 1% 1 525 1%

Summary of reviews

Chapellerie Traclet delivers consistently fast shipping and reliable service, with many customers noting quick delivery and prompt order handling, sometimes arriving in time for events and performances. The product quality and presentation are repeatedly praised: hats and caps are described as well-made, comfortable to wear, with soft materials and neat finishes that align with photos and expectations. A wide selection and clear value for money are highlighted by shoppers who appreciate diverse options, reasonable prices, and durable, stylish designs. Customer service is perceived as attentive and professional, with straightforward returns and responsive assistance when needed.

4 star reviews

Reset filters
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 10/08/2020
Fast delivery. Meets my expectations
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 10/08/2020
I am disappointed the hats do not have the same circumference even though I chose the same size
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 07/08/2020
Fast delivery, good product
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 08/08/2020
Great choice!
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 07/08/2020
More choices in sizes would be better
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 06/08/2020
Very precise and responsive
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 05/08/2020
I found what I was looking for without any problem
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 04/08/2020
Good
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 01/08/2020
Very good
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 02/08/2020
Quick response
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 29/07/2020
The service was fast and precise, however I ordered a royal blue beret and the color is too dark for a royal blue. It was for a gift and I am disappointed
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 31/07/2020
16/20
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 31/07/2020
Friendly seller, who committed to delivery the next day before 12 PM....(ordered at 4 PM). All good
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 29/07/2020
Quality products
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 12/07/2020
The product meets my expectations
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 10/07/2020
Not bad
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 20/07/2020
-
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 24/07/2020
Very good
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 19/07/2020
Practical
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 25/07/2020
Nothing to say more, color good quality according to price, or if you want a nice high-quality hat, you have to pay the price and a bit expensive in my opinion
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 02/06/2020
Delivery later than announced (5 weeks instead of the 2-3 weeks planned). The hat is beautiful and well made but quite fragile (straw hat).
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 15/06/2020
Carefully packaged for the hat.
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 17/07/2020
A little more choice wouldn't hurt
Best regards
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 06/06/2020
top, quality packaging in a beautiful box but a bit long
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 10/07/2020
1st order: nothing to report
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 29/06/2020
The only remark is that I had a hat like this one and it had a bit more structure!!!!
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 28/06/2020
Speed
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 10/07/2020
Problem with the IT system. We go in circles when we have the password issue and the need to order and that 'my account' cannot complete normally
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 09/07/2020
I had difficulty finding your entire offer.
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 07/07/2020
The follow-up is good.
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 06/06/2020
Would have liked an email to inform that the product was not immediately available.
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 04/07/2020
The site is very slow and the purchasing procedure is a bit tedious due to these slowness. The ordered caps are of excellent quality.
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 04/07/2020
Product of beautiful quality and well packaged for delivery.
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 03/07/2020
Very satisfied, easy site to order from, perfect reception, real professionals as I like.
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 15/05/2020
A lot of choice on this site, at different prices. The description of the items is well done and the ordered items are of quality.
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 01/07/2020
maybe review your head size or check the size of the hats
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 10/06/2020
Matches the description. Nice hat. Too bad there are lots of threads sticking out, it didn't look clean. A few snips of scissors fixed that.
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 24/06/2020
fast delivery
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 24/06/2020
Order conforms to the description of the ordered item.
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 24/06/2020
perfectly conforms to the description, and correct delay
Translated reviews
We use cookies for audience measurement and improving user experience.