Chapellerie Traclet delivers consistently fast shipping and reliable service, with many customers noting quick delivery and prompt order handling, sometimes arriving in time for events and performances. The product quality and presentation are repeatedly praised: hats and caps are described as well-made, comfortable to wear, with soft materials and neat finishes that align with photos and expectations. A wide selection and clear value for money are highlighted by shoppers who appreciate diverse options, reasonable prices, and durable, stylish designs. Customer service is perceived as attentive and professional, with straightforward returns and responsive assistance when needed.
Excellent experience - except for a small part, the online navigation (returns not always to the desired page, not obvious to get the compare tab). Otherwise, a very serious company, quality products.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 08/08/2019
great choice, reliable site
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 18/08/2019
I regret that we do not know the delivery times at the time of ordering and that we do not receive responses to messages.
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Response from Chapellerie Traclet
Hello Thank you for your message. Delivery times are indicated both on the product sheet when choosing the size and on the order summary. Finally, an email is sent when a product requires a delay. Otherwise, when sending the email on August 19, an email was sent to inform you that it would be shipped within the week. Best regards Traclet
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 20/08/2019
As with my first order, I was very satisfied with the product received and the packaging it contained. The only small downside was the delivery: receiving at a relay point is much more efficient than colissimo. For my first order, the delivery time was barely one day while colissimo took several days!
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 14/08/2019
very good site, I recommend
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 12/08/2019
blabla
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 29/07/2019
Accessible and simple site to use. Good presentation of products.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 09/08/2019
Product corresponding to the order
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 05/08/2019
clear site
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 15/07/2019
I know the product but the one I received, of similar size, is slightly larger ouch!!!!!!
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 06/08/2019
Okok
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 05/08/2019
Product conforms to my request.
Package arrived on time.
I recommend TRACLET for all quality hats.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 03/08/2019
good
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 03/08/2019
Very well supplied
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 01/08/2019
Product conforms to the order.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 30/07/2019
Fast and compliant delivery
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 26/07/2019
Very satisfied, suits me very well.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 30/07/2019
Delivery time respected! Too bad the hat is not in a rigid box.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 27/07/2019
Very good
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 19/07/2019
Good
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 17/07/2019
Impeccable item. However, the package was a bit damaged
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 22/07/2019
EXCELLENT
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 23/07/2019
Pleasant and rich, the ergonomics could still be improved
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 02/07/2019
serious site
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 10/07/2019
The delay without real explanation.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 07/07/2019
the product provided conforms to the order, in perfect condition, carefully packaged
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 29/05/2019
Practical
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 22/06/2019
Serious site. Good quality item and conforms to the description.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 17/07/2019
Conforms to the order
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 06/07/2019
Good
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 18/07/2019
For all tastes and all prices.
Enormous choice
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 15/07/2019
Site offering many models. The one ordered (straw) is of good quality. Product well packaged, so it arrived intact, order and reception without any problems.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 11/07/2019
super shop top items
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 23/05/2019
the site meets my needs and expectations and I always find what I'm looking for
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 12/07/2019
neat item
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 12/07/2019
correct
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 11/07/2019
no problems
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 27/06/2019
Practical site and wide choice, however it's a pity that there are not more colors offered on the site while they exist at the manufacturer.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 08/06/2019
GOOD
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 08/07/2019
Large selection of hats and impeccable delivery.
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