Customer reviews of Chapellerie Traclet

9,4 /10

Based on 36 721 published reviews

5 29,7k 81% 4 4 791 13% 3 1 336 4% 2 402 1% 1 525 1%

Summary of reviews

Chapellerie Traclet delivers consistently fast shipping and reliable service, with many customers noting quick delivery and prompt order handling, sometimes arriving in time for events and performances. The product quality and presentation are repeatedly praised: hats and caps are described as well-made, comfortable to wear, with soft materials and neat finishes that align with photos and expectations. A wide selection and clear value for money are highlighted by shoppers who appreciate diverse options, reasonable prices, and durable, stylish designs. Customer service is perceived as attentive and professional, with straightforward returns and responsive assistance when needed.

4 star reviews

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Acheteur Vérifié

Published on 21/06/2019 à 13h38 following a purchase from 13/06/2019

Everything went well until delivery

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Acheteur Vérifié

Published on 21/06/2019 à 11h27 following a purchase from 22/05/2019

product meets my expectations (beautiful craftsmanship, good quality materials) I am happy with your service and the manufacturing and delivery times ......

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Acheteur Vérifié

Published on 20/06/2019 à 20h12 following a purchase from 09/06/2019

Lots of choices and presentation on interesting people

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Acheteur Vérifié

Published on 20/06/2019 à 19h14 following a purchase from 12/06/2019

Good product choice, fast delivery, very efficient.

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Acheteur Vérifié

Published on 19/06/2019 à 21h45 following a purchase from 09/06/2019

practical

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Acheteur Vérifié

Published on 19/06/2019 à 20h12 following a purchase from 12/05/2019

Company that seems serious but not very responsive (1 month wait for a delivery scheduled in 2 weeks) however the item is in accordance with the description.

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Acheteur Vérifié

Published on 19/06/2019 à 11h19 following a purchase from 31/05/2019

Not enough information regarding delivery time but otherwise very responsive!

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Acheteur Vérifié

Published on 19/06/2019 à 10h00 following a purchase from 10/06/2019

Clear information on the site allowing to choose the right item

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Acheteur Vérifié

Published on 18/06/2019 à 20h02 following a purchase from 07/06/2019

Bug

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Acheteur Vérifié

Published on 18/06/2019 à 17h51 following a purchase from 08/06/2019

Delivery as expected.

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Acheteur Vérifié

Published on 18/06/2019 à 16h16 following a purchase from 07/06/2019

An accessible site and a variety of offers.

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Acheteur Vérifié

Published on 18/06/2019 à 15h57 following a purchase from 09/06/2019

good

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Acheteur Vérifié

Published on 18/06/2019 à 10h30 following a purchase from 14/05/2019

a bit complicated site

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Acheteur Vérifié

Published on 15/06/2019 à 09h46 following a purchase from 05/05/2019

The site is very good
A bit more complicated when you want to make a return which is my case

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Acheteur Vérifié

Published on 15/06/2019 à 09h37 following a purchase from 06/06/2019

Very good phone reception, fast delivery even though the product was announced as being restocked, I found that curious

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Acheteur Vérifié

Published on 13/06/2019 à 19h12 following a purchase from 05/06/2019

Quite easy to compare quality and price.

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Acheteur Vérifié

Published on 12/06/2019 à 12h56 following a purchase from 04/06/2019

good

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Acheteur Vérifié

Published on 11/06/2019 à 14h10 following a purchase from 28/05/2019

Good but having two products with one on restock, we waited for the second to arrive to make the shipment.
It's not the fact that bothers me, quite the opposite, but I would have liked to know

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Acheteur Vérifié

Published on 11/06/2019 à 13h39 following a purchase from 03/06/2019

Easy to consult

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Acheteur Vérifié

Published on 08/06/2019 à 11h07 following a purchase from 23/05/2019

Easy to use and a wide choice of items

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Acheteur Vérifié

Published on 07/06/2019 à 17h55 following a purchase from 30/05/2019

Despite the size (56) being a bit large, very good product, good quality

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Acheteur Vérifié

Published on 07/06/2019 à 14h42 following a purchase from 30/05/2019

my stars are enough....

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Acheteur Vérifié

Published on 04/06/2019 à 15h50 following a purchase from 28/05/2019

Good site, descriptions could be more precise.

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Acheteur Vérifié

Published on 03/06/2019 à 21h24 following a purchase from 25/05/2019

Very fast shipping, impeccable package and hat corresponding exactly to the measured-ordered size!
One small regret, the shipping costs announced as

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Acheteur Vérifié

Published on 03/06/2019 à 12h53 following a purchase from 25/05/2019

Good product, in accordance with the description and meets my needs.

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Acheteur Vérifié

Published on 31/05/2019 à 14h34 following a purchase from 23/05/2019

Very practical site to consult, and precise in its descriptions.

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Acheteur Vérifié

Published on 31/05/2019 à 13h42 following a purchase from 24/05/2019

I am very happy with the site, just if there could be a bit more stock and choice it would be perfect.

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Acheteur Vérifié

Published on 29/05/2019 à 13h10 following a purchase from 21/05/2019

Well-designed site. Several search criteria to find very easily... shoes that fit. The choice in large sizes (+61) is gradually expanding. Good.

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Acheteur Vérifié

Published on 28/05/2019 à 17h56 following a purchase from 20/05/2019

Lots of choices.

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Acheteur Vérifié

Published on 28/05/2019 à 12h46 following a purchase from 14/05/2019

To recommend

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Acheteur Vérifié

Published on 27/05/2019 à 22h36 following a purchase from 18/05/2019

simply: a website specialized in the world of hats

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Acheteur Vérifié

Published on 26/05/2019 à 09h24 following a purchase from 24/04/2019

very good site, good exchange with the person(s) in charge..

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Acheteur Vérifié

Published on 25/05/2019 à 08h45 following a purchase from 16/05/2019

Good

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Acheteur Vérifié

Published on 25/05/2019 à 08h36 following a purchase from 16/05/2019

honest and correct

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Acheteur Vérifié

Published on 24/05/2019 à 12h53 following a purchase from 15/05/2019

In line with my expectations! I recommend this seller ....

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Acheteur Vérifié

Published on 21/05/2019 à 15h12 following a purchase from 13/05/2019

always satisfied with my orders, sometimes there are stock shortages, too bad

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Acheteur Vérifié

Published on 20/05/2019 à 13h36 following a purchase from 13/05/2019

Well presented, clear. Effective for choosing a product.

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Acheteur Vérifié

Published on 17/05/2019 à 19h53 following a purchase from 09/05/2019

A lot of choices, for all tastes and all budgets

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Acheteur Vérifié

Published on 13/05/2019 à 17h48 following a purchase from 05/05/2019

Serious site and reachable by phone which is a good thing nowadays.

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Acheteur Vérifié

Published on 11/05/2019 à 11h47 following a purchase from 02/05/2019

Satisfied, meets my needs.
The product description lacked whether this hat could be rolled up.

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