Customer reviews of Chapellerie Traclet

Trust Attestation
9,4 /10
Overall rating: 9,4 out of 10
Based on 36 721 published reviews
5 29,7k 81% 4 4 791 13% 3 1 336 4% 2 402 1% 1 525 1%

Summary of reviews

Chapellerie Traclet delivers consistently fast shipping and reliable service, with many customers noting quick delivery and prompt order handling, sometimes arriving in time for events and performances. The product quality and presentation are repeatedly praised: hats and caps are described as well-made, comfortable to wear, with soft materials and neat finishes that align with photos and expectations. A wide selection and clear value for money are highlighted by shoppers who appreciate diverse options, reasonable prices, and durable, stylish designs. Customer service is perceived as attentive and professional, with straightforward returns and responsive assistance when needed.

4 star reviews

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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 02/05/2019
Good products, good quality, but you have to be willing to pay the price.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 03/05/2019
Extremely fast shipping. Thank you
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 01/05/2019
Wide choice, clear site.
Lacks photos with models to have a better preview of the hats worn.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 28/04/2019
Delivery deadlines respected, delivery compliant
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 26/04/2019
Beautiful product, received quickly, matches my order.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 28/04/2019
clear, accessible, efficient service; I will use it for a next hat
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 27/04/2019
happy with your delivery which is a second order
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 27/04/2019
good
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 25/04/2019
Serious company
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 26/04/2019
-
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 21/04/2019
clear and easy to navigate
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 17/04/2019
Fast delivery. good site
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 29/03/2019
Good!
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 11/04/2019
without any particular problems ... except a bit of difficulty knowing the deadlines at the start ??
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 09/04/2019
Very complete, very easy access, with very wise size advice
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 10/04/2019
Practical site, prices a bit high including delivery.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 04/04/2019
Very good: fast, quality, good follow-up.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 03/04/2019
Fast service, product return well managed and very fast delivery.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 02/04/2019
Very well done.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 17/03/2019
Delivery a bit long compared to what was announced.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 28/03/2019
Serious site.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 29/03/2019
Very good site.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 25/03/2019
Everything went as I wished, if I need to buy an item again I will do so in this store. Thank you.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 25/03/2019
Precision and speed.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 25/03/2019
Understandable, important choice and easy to use.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 24/03/2019
Good.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 04/01/2019
Very good site with a perfect choice, impeccable quality of hats but a very long wait, order made in January and received in March.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 18/03/2019
Delivery in five days.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 13/03/2019
Very good site even if it is sometimes a bit messy in the search.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 14/03/2019
S-54/55 the size - NO - it's a 55. Being a 54 I have to reinforce the inside. Too bad that for women you don't always start with 54.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 10/03/2019
Very nice site for hat lovers. An incomparable choice for all tastes and all budgets.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 09/03/2019
Serious.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 09/03/2019
Very good.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 10/03/2019
Good.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 08/03/2019
The cap is of good quality, I expected it to be thicker to wear in all seasons.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 06/03/2019
If you want a cap or beanie, go to chapellerie tracet.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 06/03/2019
Good correct item.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 05/03/2019
Site where you can view many models.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 01/03/2019
No site is perfect but this one works well. A bit dull though.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 03/03/2019
Order arrived quickly and without any particular problem. Merchandise ok; packaging quite too bulky compared to the item. Otherwise, all ok, thank you.
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