Customer reviews of Chapellerie Traclet

9,4 /10

Based on 36 721 published reviews

5 29,7k 81% 4 4 791 13% 3 1 336 4% 2 402 1% 1 525 1%

Summary of reviews

Chapellerie Traclet delivers consistently fast shipping and reliable service, with many customers noting quick delivery and prompt order handling, sometimes arriving in time for events and performances. The product quality and presentation are repeatedly praised: hats and caps are described as well-made, comfortable to wear, with soft materials and neat finishes that align with photos and expectations. A wide selection and clear value for money are highlighted by shoppers who appreciate diverse options, reasonable prices, and durable, stylish designs. Customer service is perceived as attentive and professional, with straightforward returns and responsive assistance when needed.

4 star reviews

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Acheteur Vérifié

Published on 31/08/2018 à 14h21 following a purchase from 21/08/2018

Effective but quite expensive

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Acheteur Vérifié

Published on 31/08/2018 à 12h37 following a purchase from 08/08/2018

The delivery time was a bit long (3 weeks)

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Acheteur Vérifié

Published on 25/08/2018 à 15h01 following a purchase from 16/08/2018

A lot of choices, easy search according to needs. Clear explanations, quick order and responsiveness for delivery. Thank you

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Acheteur Vérifié

Published on 24/08/2018 à 21h23 following a purchase from 15/08/2018

Clear site, easy to access.

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Acheteur Vérifié

Published on 24/08/2018 à 19h35 following a purchase from 16/08/2018

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Acheteur Vérifié

Published on 24/08/2018 à 17h44 following a purchase from 15/08/2018

The search can sometimes be a bit broad

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Acheteur Vérifié

Published on 24/08/2018 à 15h15 following a purchase from 15/08/2018

Very good quality but the images do not show enough of the reality of the products, as a result, I ordered the wrong hat. Roar.

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Acheteur Vérifié

Published on 24/08/2018 à 13h31 following a purchase from 14/08/2018

Wide selection. Fast delivery

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Acheteur Vérifié

Published on 20/08/2018 à 15h21 following a purchase from 06/08/2018

Many model choices, but photos are not always very informative, also the choice of sizes is a bit difficult to understand. Otherwise, pleasant navigation and easy ordering.

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Acheteur Vérifié

Published on 18/08/2018 à 19h16 following a purchase from 09/08/2018

A significant choice of hats corresponding to all tastes and colors of everyone.

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Acheteur Vérifié

Published on 18/08/2018 à 16h44 following a purchase from 10/08/2018

Order shipped the same day, very well packaged. But I had paid more for a Colissimo with Signature and the package was sent to me in simple Colissimo...

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Acheteur Vérifié

Published on 18/08/2018 à 14h46 following a purchase from 09/08/2018

Perfect service, fast delivery, congratulations

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Acheteur Vérifié

Published on 16/08/2018 à 13h46 following a purchase from 31/07/2018

A lot of choices and I am crazy about hairstyles

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Acheteur Vérifié

Published on 16/08/2018 à 11h03 following a purchase from 23/07/2018

My Panama was very well protected in its box, so it arrived with zero defects; delivery was made within the announced timeframe.

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Acheteur Vérifié

Published on 16/08/2018 à 09h24 following a purchase from 06/08/2018

No worries for a first order, received on time, in line with my expectations.

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Acheteur Vérifié

Published on 14/08/2018 à 17h19 following a purchase from 05/08/2018

Well done and a lot of choices

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Acheteur Vérifié

Published on 12/08/2018 à 19h20 following a purchase from 02/08/2018

Reliable and easy to use. In my opinion, the only thing missing in the descriptive photos are a few images of the hat worn on a head (real or mannequin)

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Acheteur Vérifié

Published on 12/08/2018 à 18h47 following a purchase from 02/08/2018

Beautiful choice for all budgets. Navigation could be improved.

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Acheteur Vérifié

Published on 12/08/2018 à 16h54 following a purchase from 02/08/2018

Good: the order was delivered very quickly; great packaging.

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Acheteur Vérifié

Published on 10/08/2018 à 13h24 following a purchase from 31/07/2018

Good

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Acheteur Vérifié

Published on 03/08/2018 à 21h17 following a purchase from 25/07/2018

Good, nothing to say, everything is clear!

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Acheteur Vérifié

Published on 03/08/2018 à 18h28 following a purchase from 25/07/2018

A beautiful collection, very nice hats, delivery was very fast and the package was received in perfect condition.

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Acheteur Vérifié

Published on 01/08/2018 à 19h00 following a purchase from 20/07/2018

Fast and careful shipping.

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Acheteur Vérifié

Published on 01/08/2018 à 15h05 following a purchase from 19/07/2018

Good site, plain and simple.

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Acheteur Vérifié

Published on 01/08/2018 à 14h42 following a purchase from 23/07/2018

GOOD SERVICE

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Acheteur Vérifié

Published on 31/07/2018 à 14h35 following a purchase from 22/07/2018

Good but I had to add a big flower that finishes this hat well.

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Acheteur Vérifié

Published on 31/07/2018 à 12h37 following a purchase from 22/07/2018

Quality product and fast delivery; just a first payment accident made understanding the order a bit laborious.

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Acheteur Vérifié

Published on 28/07/2018 à 12h38 following a purchase from 20/07/2018

No complaints for this site... Just maybe to implement a comparator so that future buyers can select two or three hats and see the descriptions of the selected products (for info, the TRIBUNE de L AUTO site does this very well for cars).

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Acheteur Vérifié

Published on 28/07/2018 à 00h48 following a purchase from 17/07/2018

Order arrived on time. The package was very damaged, fortunately the hat was not.

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Acheteur Vérifié

Published on 27/07/2018 à 15h32 following a purchase from 07/07/2018

Very satisfied with the choice, quality, shipping conditions, return delay, but a downside: returns are not free. It would be easy, especially through relay shops.

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Acheteur Vérifié

Published on 27/07/2018 à 14h34 following a purchase from 13/07/2018

Perfect service

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Acheteur Vérifié

Published on 26/07/2018 à 12h24 following a purchase from 17/07/2018

Good

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Acheteur Vérifié

Published on 25/07/2018 à 14h55 following a purchase from 16/07/2018

Very good, beautiful selection of hats of all kinds and for all budgets. Fast shipping.

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Acheteur Vérifié

Published on 25/07/2018 à 13h36 following a purchase from 15/07/2018

Easy and quick order

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Acheteur Vérifié

Published on 23/07/2018 à 07h27 following a purchase from 02/07/2018

????

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Acheteur Vérifié

Published on 21/07/2018 à 12h36 following a purchase from 29/06/2018

See you soon

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Acheteur Vérifié

Published on 21/07/2018 à 09h33 following a purchase from 29/06/2018

GOOD

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Acheteur Vérifié

Published on 20/07/2018 à 13h29 following a purchase from 11/07/2018

Nothing to complain about, excellent quality-price ratio. I would gladly use this site again.

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Acheteur Vérifié

Published on 18/07/2018 à 21h06 following a purchase from 08/07/2018

Clear site, well explained and easy to use.

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Acheteur Vérifié

Published on 18/07/2018 à 18h55 following a purchase from 08/07/2018

Very good site with an impressive choice of hats

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