Customer reviews of Chapellerie Traclet

Trust Attestation
9,4 /10
Overall rating: 9,4 out of 10
Based on 36 721 published reviews
5 29,7k 81% 4 4 791 13% 3 1 336 4% 2 402 1% 1 525 1%

Summary of reviews

Chapellerie Traclet delivers consistently fast shipping and reliable service, with many customers noting quick delivery and prompt order handling, sometimes arriving in time for events and performances. The product quality and presentation are repeatedly praised: hats and caps are described as well-made, comfortable to wear, with soft materials and neat finishes that align with photos and expectations. A wide selection and clear value for money are highlighted by shoppers who appreciate diverse options, reasonable prices, and durable, stylish designs. Customer service is perceived as attentive and professional, with straightforward returns and responsive assistance when needed.

4 star reviews

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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 31/05/2018
Well-made site. Lots of choices.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 28/05/2018
Easy to use
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 25/05/2018
very good
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 29/05/2018
very good
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 25/05/2018
Item faithful to the description, delivery time respected...
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 08/05/2018
The item meets our expectations, the delivery time was significant.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 26/05/2018
good quality despite a random size
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 23/05/2018
Very good choice.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 24/05/2018
Well, order received quickly, package refurbished by the Post but nothing to say. Quality and price correct. Thank you
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 19/05/2018
despite the very good reputation of Traclet, my first experience in this store does not allow me to give 5 stars
model error of cap in the first shipment; error quickly taken into account and corrected courteously during a second shipment
I will remain a customer of Traclet
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 22/05/2018
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 22/05/2018
I am delighted with my purchase, because it is difficult to find large sizes for my husband, so thank you.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 21/05/2018
very good
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 20/05/2018
Good site
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 21/05/2018
Great selection, must see
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 20/05/2018
Reliable and interesting site
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 03/05/2018
A wide choice of quality products
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 29/04/2018
This time I had a delivery problem, I hope there won't be another one. More than three weeks after the order, that's a lot.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 04/05/2018
Good. Worth it.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 10/05/2018
You could save on packaging, way too big for a foldable hat...
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 17/05/2018
Very good. Small problem though: it is specified on your site to choose one size down for this model. My head circumference being 61 cm, I took the XL model corresponding to size 60/61 cm, why would I have taken size 58/59 cm which does not correspond to my head circumference?
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 16/05/2018
Good, no problems.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 08/05/2018
The site is well made and we are taken care of for any additional information requests.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 16/05/2018
Wide range, fast shipping, satisfactory product and in accordance with the description.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 29/04/2018
Choice, quality...
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 08/05/2018
Good value for money.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 16/05/2018
Very happy with my hat, this is not the first one I order and I am always just as delighted. Thank you very much.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 16/05/2018
Very complete.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 15/05/2018
Well-made site.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 09/05/2018
Very fast but I thought I had chosen Colissimo with signature upon receipt and it arrived without a signature.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 08/05/2018
Quick AND well served, very nice hat but it is not indicated on it that it protects from the rain while it is sold as such on the site: sun and rain. I bought it for the rain, so let's hope it does more than just protect from the sun.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 09/05/2018
Good site with a fairly wide choice, to recommend if you are looking for a hat and the usual stores are not enough.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 05/05/2018
No problem. Nothing particular to report.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 30/04/2018
Multiple and well-structured choices.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 03/05/2018
Serious.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 29/04/2018
Good, nothing to report.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 02/05/2018
Good.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 30/04/2018
Some usage problems with Safari: pages that do not display.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 20/04/2018
Very good price, but slight supply delay, correct product, but finishing to be improved (understandable given the price).
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 28/04/2018
You can find almost everything in terms of headgear!
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