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Rating: 4 out of 5
Good
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Customer reviews of Chapellerie Traclet
Trust Attestation
9,4
/10
Overall rating: 9,4 out of 10
Based on 36 721 published reviews
Summary of reviews
Chapellerie Traclet delivers consistently fast shipping and reliable service, with many customers noting quick delivery and prompt order handling, sometimes arriving in time for events and performances. The product quality and presentation are repeatedly praised: hats and caps are described as well-made, comfortable to wear, with soft materials and neat finishes that align with photos and expectations. A wide selection and clear value for money are highlighted by shoppers who appreciate diverse options, reasonable prices, and durable, stylish designs. Customer service is perceived as attentive and professional, with straightforward returns and responsive assistance when needed.
4 star reviews
Reset filtersA
Rating: 4 out of 5
very good
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A
Rating: 4 out of 5
good
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A
Rating: 4 out of 5
Pleasant
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A
Rating: 4 out of 5
product that meets expectations. however, the sizes seem strange. I have a 60 cm head circumference, I order size 60 and...too small. I return, request 62 because the sizes seem small at Traclet and...too big. Not wanting to incur shipping costs again, I filled the inside with adhesive tape and adjusted the size.
this is the first time I order this type of item online, I will not do it again because you really need to try it on site to avoid any issues.
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this is the first time I order this type of item online, I will not do it again because you really need to try it on site to avoid any issues.
A
Rating: 4 out of 5
Correct
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A
Rating: 4 out of 5
Very good site with a very large selection
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A
Rating: 4 out of 5
Good
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A
Rating: 4 out of 5
I find the website very good
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A
Rating: 4 out of 5
Keep it up, but having photos showing the products on models and in all colors would be a plus!
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A
Rating: 4 out of 5
Quality product as described
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A
Rating: 4 out of 5
Very good hat selling site.
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A
Rating: 4 out of 5
I had no difficulties on the site.
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A
Rating: 4 out of 5
I received at least 6 or 7 emails from you since my order? That's a lot for a single cap! I hope this is the last one.
Best regards. G.Ch.
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Best regards. G.Ch.
A
Rating: 4 out of 5
Fast delivery. Product as described.
Small disappointment regarding the text I requested to add; very difficult to read as it was directly written on the packaging paper. I had to rewrite the text on a card.
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Small disappointment regarding the text I requested to add; very difficult to read as it was directly written on the packaging paper. I had to rewrite the text on a card.
A
Rating: 4 out of 5
This site is interesting, you can find good products at affordable prices.
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A
Rating: 4 out of 5
Nothing to complain about.
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Rating: 4 out of 5
Nothing to report
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A
Rating: 4 out of 5
Impeccable!
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A
Rating: 4 out of 5
Fast delivery. Serious seller.
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A
Rating: 4 out of 5
For a first visit and a first purchase, I am satisfied, everything went smoothly and the leather cap met my expectations. Very good. One downside, however, on each model, too many sizes missing.
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A
Rating: 4 out of 5
Good quality hat delivered quickly, a lot of choice on the site
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A
Rating: 4 out of 5
Contract respected in time and quality of packaging and product.
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Rating: 4 out of 5
Good site
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A
Rating: 4 out of 5
As always, order processed correctly and on time
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A
Rating: 4 out of 5
Great choice. Fast and careful delivery
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Rating: 4 out of 5
Good site, very correct service, fast and careful
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Rating: 4 out of 5
Product matching the description, delivery OK
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Rating: 4 out of 5
Serious selling site
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A
Rating: 4 out of 5
The product was sent quickly, the product is a good quality-price ratio.
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A
Rating: 4 out of 5
My only regret: A delivery after Christmas due to stock shortage.
Otherwise, delivery without problem.
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Otherwise, delivery without problem.
A
Rating: 4 out of 5
nothing to report
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A
Rating: 4 out of 5
Good, but the problem is that the return is at the customer's expense.
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A
Rating: 4 out of 5
Small delivery delay issue but the quality of the cap is great, it is beautiful
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A
Rating: 4 out of 5
very good site with beautiful products
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A
Rating: 4 out of 5
1st order placed by phone on December 19 and received, after a reminder from me, on January 7.... I think they simply forgot to validate my order - too bad there wasn't an apology from them - human error but does not prevent courtesy
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A
Rating: 4 out of 5
Clear and quick
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A
Rating: 4 out of 5
Very simple order and very fast delivery. Very good, I recommend.
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Rating: 4 out of 5
Very good, a lot of choice and quality. Very good customer service. Do not hesitate
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Rating: 4 out of 5
Serious, the order was quickly taken into account. One problem though: head reducers should be proposed more clearly, I have to make a new order. To improve, the delivery by (TNT), because notified at 8:35 in the morning even by sms, I had to wait until 1:30 PM for the delivery (which could have been done until the evening) without having more information on a more precise schedule, so half a day lost (this can be one day).
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