Chapellerie Traclet delivers consistently fast shipping and reliable service, with many customers noting quick delivery and prompt order handling, sometimes arriving in time for events and performances. The product quality and presentation are repeatedly praised: hats and caps are described as well-made, comfortable to wear, with soft materials and neat finishes that align with photos and expectations. A wide selection and clear value for money are highlighted by shoppers who appreciate diverse options, reasonable prices, and durable, stylish designs. Customer service is perceived as attentive and professional, with straightforward returns and responsive assistance when needed.
Very good product, the quality is well present. Fast delivery, correct packaging. However, the feathers on the side of the hat are neither sewn nor glued so I have already lost them and fortunately found them again.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 19/12/2017
Wide choice of models and prices. Fast shipping.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 24/12/2017
size small
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 25/12/2017
Efficient delivery, wide choice of models
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 16/12/2017
first purchase on this site, fast delivery and a large choice of products, nice to be able to ask for advice by phone
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 16/12/2017
fast shipping and without problem
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 02/12/2017
very good but shipping a bit long
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 20/12/2017
well organized, a lot of choice
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 30/11/2017
it's a shame that you don't have another language like English or German
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 10/12/2017
Order arrived on time, in very good condition.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 19/12/2017
Perfect package but a last-minute change of address for the collection point was a bit annoying. Moreover, I find that the tracking number of the package is not easy to find on the site, and I therefore remained uncertain for a while whether my package would arrive before Christmas. As for the product, it was perfectly compliant and the indications regarding sizes ('Stetson is one size larger than normal') were very accurate and helped me not to make a mistake.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 19/12/2017
Ok ok
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 19/12/2017
Reliable
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 18/12/2017
Hello, Merry Christmas. It was indeed the red wool hat, it was perfect, next purchases will be a khaki hat, best regards.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 16/12/2017
I found it very good but the chosen hat does not correspond to our wish. We are looking for a softer 'bob' style hat.
Otherwise, very good service
Best regards.
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Response from Chapellerie Traclet
Hello
Yes, we also have bucket hats in alcantara
here is the link on our site
https://www.chapellerie-traclet.com/fr/chapeaux-tissu/261-bob-alcantara.html
otherwise, here is also the link for the bucket hats
https://www.chapellerie-traclet.com/fr/225-bob-chapeau-bucket-hat
best regards
Traclet
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 20/12/2017
A lot of choices. Sometimes a supply problem with a size.
Very good ordering service.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 18/12/2017
fast effective compliant a fabric cover would have been welcome
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 15/12/2017
Very pretty and well made however the white part was not very clean and had slight brown gray marks (probably dust) and the golden seams of the visor are not well aligned. Otherwise nice cap.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 26/11/2017
very clear and with a very wide offer
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 15/12/2017
good
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 17/12/2017
a lot of choices
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 15/12/2017
Very fast
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 16/12/2017
good site
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 15/12/2017
Missing a confirmation email for the order and shipping tracking.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 03/12/2017
Product meets my expectations but delivery times are quite long
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 11/12/2017
Serious nothing to complain about
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 08/12/2017
very explicit and readable
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 13/12/2017
Reliable
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 13/12/2017
... Already promoted the site to my acquaintances.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 06/12/2017
Nothing to report regarding the availability of the contact person
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 16/11/2017
Delivery just a bit long due to restocking.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 12/12/2017
Perfect service, but merchandise a bit expensive
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 12/12/2017
Good, but color error in the first code returned immediately, but not yet refunded (The first order (returned the same day of receipt) and the replacement one, both have been debited!)
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 11/12/2017
Quality item
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 11/12/2017
effective
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 09/12/2017
Ergonomic website, easy ordering. Products well presented.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 09/12/2017
I have no complaints to make
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 10/12/2017
I will recommend it
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 01/12/2017
Delivery a bit late.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 04/12/2017
Well, except for checking his account
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