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Rating: 4 out of 5
I have never been disappointed with my orders placed at Traclet. However, I find that there are often products out of stock. I recommend this site.
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Customer reviews of Chapellerie Traclet
Trust Attestation
9,4
/10
Overall rating: 9,4 out of 10
Based on 36 721 published reviews
Summary of reviews
Chapellerie Traclet delivers consistently fast shipping and reliable service, with many customers noting quick delivery and prompt order handling, sometimes arriving in time for events and performances. The product quality and presentation are repeatedly praised: hats and caps are described as well-made, comfortable to wear, with soft materials and neat finishes that align with photos and expectations. A wide selection and clear value for money are highlighted by shoppers who appreciate diverse options, reasonable prices, and durable, stylish designs. Customer service is perceived as attentive and professional, with straightforward returns and responsive assistance when needed.
4 star reviews
Reset filtersA
Rating: 4 out of 5
fast delivery
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A
Rating: 4 out of 5
Good the deadlines are respected
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A
Rating: 4 out of 5
Easy to access and use
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A
Rating: 4 out of 5
good
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A
Rating: 4 out of 5
good company, good products, good organization
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A
Rating: 4 out of 5
Pleasant and easy to use site. Nothing to say.
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A
Rating: 4 out of 5
So far a very good site. A downside for this specific purchase
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A
Rating: 4 out of 5
serious
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A
Rating: 4 out of 5
Site with several nice products. I will definitely place orders again later.
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A
Rating: 4 out of 5
The purchase is perfect, only the delivery by Chronopost leaves something to be desired.
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A
Rating: 4 out of 5
simple
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A
Rating: 4 out of 5
complete and varied site
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A
Rating: 4 out of 5
fast and efficient service. Too bad the pages were only in English (to my knowledge).
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A
Rating: 4 out of 5
friendly staff on the phone and order received quickly...happy with my purchase
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A
Rating: 4 out of 5
very attentive to the customer and very fast shipping.
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A
Rating: 4 out of 5
Great choice of quality headgear.
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A
Rating: 4 out of 5
excellent quality of products
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A
Rating: 4 out of 5
Review already given but I repeat it: simplicity and efficiency
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A
Rating: 4 out of 5
Very practical
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A
Rating: 4 out of 5
too cluttered
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A
Rating: 4 out of 5
I bought several hats, all beautiful, from Traclet. Service, delivery, quality... everything was perfect. I take away one star for my last order: a magnifier for 40 euros that consists of 2 pieces of almost raw wood, splinters included, and a poorly fixed double screw. Unusable... For the rest, I can only recommend this company (and Borsalino hats, in particular)
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A
Rating: 4 out of 5
in accordance with my order
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A
Rating: 4 out of 5
Delivery time good.
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A
Rating: 4 out of 5
Easy to use site. Only the delivery times on certain products are problematic.
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A
Rating: 4 out of 5
very well designed
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A
Rating: 4 out of 5
Good
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A
Rating: 4 out of 5
Very large choice of hats. I bought a beret type Basque beret pure wool standard size a bit big for me I wanted to wear it like Bonnie but it fits on my head almost like a hat
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Rating: 4 out of 5
Size 54, too tight. However, the quality is perfect, and without any false notes. Highly recommended with eyes closed.
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Rating: 4 out of 5
It attracts interest and curiosity.
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A
Rating: 4 out of 5
Good site
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A
Rating: 4 out of 5
no doubt, it's an address to remember
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A
Rating: 4 out of 5
package well tracked, with a product return card if needed. Clear and pleasant site to browse.
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A
Rating: 4 out of 5
Great site for all the proposals you make!
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A
Rating: 4 out of 5
Great choice. Respect for orders (size etc.) Negative point: delivery by post. The day of delivery is known, but not the time slot. For my last order = 2 days. I prefer pickup points. Shipping is also high.
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A
Rating: 4 out of 5
Easy to use. The downside is that there is no home delivery but I really like this hat site, thank you.
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A
Rating: 4 out of 5
Fast delivery, careful packaging, item matching the photos and descriptions. Very happy with my purchase and the site.
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Rating: 4 out of 5
Very clear site. It could be improved by systematically adding care instructions and materials used, for example.
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Rating: 4 out of 5
Very good site and products of excellent quality.
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Rating: 4 out of 5
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