Customer reviews of Chapellerie Traclet

9,4 /10

Based on 36 721 published reviews

5 29,7k 81% 4 4 791 13% 3 1 336 4% 2 402 1% 1 525 1%

Summary of reviews

Chapellerie Traclet delivers consistently fast shipping and reliable service, with many customers noting quick delivery and prompt order handling, sometimes arriving in time for events and performances. The product quality and presentation are repeatedly praised: hats and caps are described as well-made, comfortable to wear, with soft materials and neat finishes that align with photos and expectations. A wide selection and clear value for money are highlighted by shoppers who appreciate diverse options, reasonable prices, and durable, stylish designs. Customer service is perceived as attentive and professional, with straightforward returns and responsive assistance when needed.

4 star reviews

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Acheteur Vérifié

Published on 23/05/2017 à 13h07 following a purchase from 12/05/2017

Correct and simple

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Acheteur Vérifié

Published on 23/05/2017 à 12h53 following a purchase from 11/05/2017

Very fast and very good quality, thank you very much. ;)

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Acheteur Vérifié

Published on 20/05/2017 à 19h38 following a purchase from 10/05/2017

No major problems. Except for a small annoyance: one of the products was out of stock for a very very very long time, and now announced: only in two weeks. Enough to lose patience

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Acheteur Vérifié

Published on 20/05/2017 à 16h41 following a purchase from 10/05/2017

very clear site and with original products

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Acheteur Vérifié

Published on 20/05/2017 à 16h35 following a purchase from 11/05/2017

Good site

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Acheteur Vérifié

Published on 20/05/2017 à 13h27 following a purchase from 30/04/2017

Choice, clarity, price + The order tracking (shipping) can be improved

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Acheteur Vérifié

Published on 19/05/2017 à 18h23 following a purchase from 10/05/2017

good

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Acheteur Vérifié

Published on 18/05/2017 à 23h50 following a purchase from 10/05/2017

very nice quality, as described. fast delivery, well packaged. size a bit large, head circumference 60cm, I should have taken 59cm...

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Acheteur Vérifié

Published on 18/05/2017 à 20h18 following a purchase from 09/05/2017

Good

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Acheteur Vérifié

Published on 18/05/2017 à 14h42 following a purchase from 09/05/2017

A lot of choices at reasonable prices. However, the packages are disproportionate compared to the size of the received product. Not eco-friendly or economical. Too bad, best regards Alain

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Acheteur Vérifié

Published on 18/05/2017 à 14h31 following a purchase from 28/04/2017

Hello, Thank you for sending me a package for the next season, best regards.

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Acheteur Vérifié

Published on 17/05/2017 à 19h59 following a purchase from 08/05/2017

Fast delivery and quality headgear. Very good brand, efficient site and wide choice!

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Acheteur Vérifié

Published on 17/05/2017 à 19h20 following a purchase from 08/05/2017

There are quite a few choices, some descriptions are well detailed. Too bad we can't combine filters, for example UV hats and Women or Men.

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Acheteur Vérifié

Published on 17/05/2017 à 13h39 following a purchase from 06/05/2017

As expected

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Acheteur Vérifié

Published on 17/05/2017 à 13h18 following a purchase from 07/05/2017

Delivery on time

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Acheteur Vérifié

Published on 13/05/2017 à 16h56 following a purchase from 02/05/2017

no comment!

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Acheteur Vérifié

Published on 13/05/2017 à 13h48 following a purchase from 04/05/2017

Very well-made site and quality hats; small downside on the return policy, no pre-printed return labels and return shipping costs are at our expense.

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Acheteur Vérifié

Published on 12/05/2017 à 17h54 following a purchase from 26/04/2017

Good, no problems to report

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Acheteur Vérifié

Published on 11/05/2017 à 17h49 following a purchase from 01/05/2017

Difficult to obtain the product. Unavailable for a long time

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Acheteur Vérifié

Published on 11/05/2017 à 13h22 following a purchase from 03/05/2017

The delivered size was not the one ordered, but the responsiveness was good and the replacement was quick. Correct packaging and fast delivery.

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Acheteur Vérifié

Published on 10/05/2017 à 14h02 following a purchase from 29/04/2017

Excellent service, and very fast. The only downside is that the site indicates references that are no longer in stock without us seeing it immediately.

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Acheteur Vérifié

Published on 05/05/2017 à 15h35 following a purchase from 06/04/2017

good product description

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Acheteur Vérifié

Published on 02/05/2017 à 12h37 following a purchase from 21/04/2017

A huge choice but way too many references out of stock!!!! real management problem

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Acheteur Vérifié

Published on 27/04/2017 à 21h48 following a purchase from 15/04/2017

very good

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Acheteur Vérifié

Published on 27/04/2017 à 14h52 following a purchase from 18/04/2017

site rather easy to access.

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Acheteur Vérifié

Published on 24/04/2017 à 12h36 following a purchase from 12/04/2017

Not great for mobiles

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Acheteur Vérifié

Published on 22/04/2017 à 12h43 following a purchase from 13/04/2017

Some choice ... Good

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Acheteur Vérifié

Published on 21/04/2017 à 17h19 following a purchase from 18/03/2017

Good, but delivery a bit long

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Acheteur Vérifié

Published on 21/04/2017 à 17h09 following a purchase from 11/04/2017

No problem. Fast delivery.
Compliant with my order

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Acheteur Vérifié

Published on 20/04/2017 à 13h01 following a purchase from 10/04/2017

Very good.
Sometimes lacks information on the origin of the hats as well as on the manufacturing method.

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Acheteur Vérifié

Published on 20/04/2017 à 12h44 following a purchase from 11/04/2017

Well streamlined

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Acheteur Vérifié

Published on 19/04/2017 à 01h23 following a purchase from 28/03/2017

SATISFIED

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Acheteur Vérifié

Published on 19/04/2017 à 01h19 following a purchase from 05/04/2017

I AM WELL SERVED

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Acheteur Vérifié

Published on 18/04/2017 à 18h35 following a purchase from 07/04/2017

Clear and ergonomic

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Acheteur Vérifié

Published on 18/04/2017 à 17h44 following a purchase from 05/04/2017

very good site I recommend.

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Acheteur Vérifié

Published on 18/04/2017 à 17h17 following a purchase from 08/04/2017

practical and pleasant

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Acheteur Vérifié

Published on 17/04/2017 à 19h11 following a purchase from 05/04/2017

very good, reliable

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Acheteur Vérifié

Published on 15/04/2017 à 05h55 following a purchase from 06/04/2017

item compliant fast delivery and complete satisfaction

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Acheteur Vérifié

Published on 12/04/2017 à 22h12 following a purchase from 02/04/2017

kfugiapfpac efe

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Acheteur Vérifié

Published on 12/04/2017 à 19h21 following a purchase from 01/04/2017

Responsive and practical site. However, it would be useful to see what a hat looks like on a real person's head because on a simple silhouette it's hard to get an idea

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