Customer reviews of Chapellerie Traclet

Trust Attestation
9,4 /10
Overall rating: 9,4 out of 10
Based on 36 721 published reviews
5 29,7k 81% 4 4 791 13% 3 1 336 4% 2 402 1% 1 525 1%

Summary of reviews

Chapellerie Traclet delivers consistently fast shipping and reliable service, with many customers noting quick delivery and prompt order handling, sometimes arriving in time for events and performances. The product quality and presentation are repeatedly praised: hats and caps are described as well-made, comfortable to wear, with soft materials and neat finishes that align with photos and expectations. A wide selection and clear value for money are highlighted by shoppers who appreciate diverse options, reasonable prices, and durable, stylish designs. Customer service is perceived as attentive and professional, with straightforward returns and responsive assistance when needed.

5 star reviews

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J
Jeanluc E.
Rating: 5 out of 5
following a purchase from 27/01/2025
Simply perfect!
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John H.
Rating: 5 out of 5
following a purchase from 25/12/2024
Excellent customer service, and top-notch products. Bravo, we would like customer service like this in all companies.
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Marcel C.
Rating: 5 out of 5
following a purchase from 27/01/2025
Excellent
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C
Claude S.
Rating: 5 out of 5
following a purchase from 27/01/2025
perfect
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Michael N.
Rating: 5 out of 5
following a purchase from 13/01/2025
Package arrived in a timely manner. Well packed. Box was damaged in transit, but the hat itself was entirely without damage.
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Fabien F.
Rating: 5 out of 5
following a purchase from 28/01/2025
perfect purchase
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D
Didier I.
Rating: 5 out of 5
following a purchase from 27/01/2025
Perfect!
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Joseph D.
Rating: 5 out of 5
following a purchase from 27/01/2025
Fast and careful delivery
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Clovis L.
Rating: 5 out of 5
following a purchase from 16/01/2025
Fast shipping and return handled quickly as well. Easy to use site.
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Jean-Luc G.
Rating: 5 out of 5
following a purchase from 24/01/2025
Fast delivery. The ordered hat meets my expectations.
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Yannn P.
Rating: 5 out of 5
following a purchase from 27/01/2025
impeccable
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Franck C.
Rating: 5 out of 5
following a purchase from 27/01/2025
Fast delivery, product conforms
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Cedric B.
Rating: 5 out of 5
following a purchase from 27/12/2024
Site with nice items
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Andre R.
Rating: 5 out of 5
following a purchase from 27/01/2025
Perfect, great quality.
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Daniel A.
Rating: 5 out of 5
following a purchase from 26/01/2025
Very satisfied with my purchase: conforms to the description. Careful packaging and fast delivery
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Nicolas B.
Rating: 5 out of 5
following a purchase from 24/01/2025
Deadlines are respected, the package is of good quality. And obviously, the caps correspond to the site's description. I am satisfied with my first order from the TRACLET hat shop.
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A
Alain M.
Rating: 5 out of 5
following a purchase from 26/01/2025
I recommend, serious, quality products, great
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Yann S.
Rating: 5 out of 5
following a purchase from 12/01/2025
The choice is enormous, the hat I bought is of very good quality and the price is more than correct.
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Jean-Louis C.
Rating: 5 out of 5
following a purchase from 22/01/2025
Everything seems OK
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Anne-Sophie W.
Rating: 5 out of 5
following a purchase from 21/01/2025
Excellent quality cap, arrived quickly. The only remaining size was a bit large for me so they kindly sewed a large grain on the inner perimeter at no extra cost and the final result is perfect and the size is just right! Impeccable customer service, a big thank you to you!
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Olivier M.
Rating: 5 out of 5
following a purchase from 21/01/2025
nothing to say,
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Noel C.
Rating: 5 out of 5
following a purchase from 20/01/2025
very satisfied
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Alain G.
Rating: 5 out of 5
following a purchase from 21/12/2024
well-organized delivery
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André L.
Rating: 5 out of 5
following a purchase from 09/01/2025
Nothing to complain about
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E
Evelyne P.
Rating: 5 out of 5
following a purchase from 19/01/2025
perfect very satisfied
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David R.
Rating: 5 out of 5
following a purchase from 24/01/2025
First order at Traclet. Fast shipping. Package received quickly. A little more protection would be welcome. Otherwise, nothing to complain about. Everything is perfect.
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Matthieu M.
Rating: 5 out of 5
following a purchase from 21/01/2025
Very good
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Florence F.
Rating: 5 out of 5
following a purchase from 21/01/2025
Correct product
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Christophe A.
Rating: 5 out of 5
following a purchase from 23/01/2025
Everything is perfect, thank you
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Remy G.
Rating: 5 out of 5
following a purchase from 20/01/2025
All perfect
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Eric M.
Rating: 5 out of 5
following a purchase from 26/11/2024
Product in accordance with the advertisement
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Willy R.
Rating: 5 out of 5
following a purchase from 24/01/2025
Always on top
Order placed on Friday and delivered this Monday!
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C
Claudine V.
Rating: 5 out of 5
following a purchase from 22/01/2025
Very fast delivery
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Dominique G.
Rating: 5 out of 5
following a purchase from 14/01/2025
Quality product, true to its description
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Robert M.
Rating: 5 out of 5
following a purchase from 19/01/2025
very professional
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Gerard F.
Rating: 5 out of 5
following a purchase from 17/01/2025
A nice discovery of your site
Total satisfaction for the ordered item and the delivery
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Yann L.
Rating: 5 out of 5
following a purchase from 20/01/2025
Great choice of quality products, fast and careful delivery, perfect
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Brigitte S.
Rating: 5 out of 5
following a purchase from 19/01/2025
Easy and efficient navigation!
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Christophe G.
Rating: 5 out of 5
following a purchase from 20/01/2025
Very efficient.
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V
Véronique F.
Rating: 5 out of 5
following a purchase from 20/01/2025
Delighted with my purchases.
Great products, well made and of good quality
Fast delivery and well-packaged products!
I recommend!
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