Customer reviews of Chapellerie Traclet

Trust Attestation
9,4 /10
Overall rating: 9,4 out of 10
Based on 36 721 published reviews
5 29,7k 81% 4 4 791 13% 3 1 336 4% 2 402 1% 1 525 1%

Summary of reviews

Chapellerie Traclet delivers consistently fast shipping and reliable service, with many customers noting quick delivery and prompt order handling, sometimes arriving in time for events and performances. The product quality and presentation are repeatedly praised: hats and caps are described as well-made, comfortable to wear, with soft materials and neat finishes that align with photos and expectations. A wide selection and clear value for money are highlighted by shoppers who appreciate diverse options, reasonable prices, and durable, stylish designs. Customer service is perceived as attentive and professional, with straightforward returns and responsive assistance when needed.

5 star reviews

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P
Philippe L.
Rating: 5 out of 5
following a purchase from 20/01/2025
Superb product
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Philippe D.
Rating: 5 out of 5
following a purchase from 11/12/2024
Very good product delivered in good condition
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Jean Yves F.
Rating: 5 out of 5
following a purchase from 18/01/2025
In accordance with the description
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Fabrice T.
Rating: 5 out of 5
following a purchase from 18/01/2025
Perfect!
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Bernard G.
Rating: 5 out of 5
following a purchase from 11/01/2025
The site is user-friendly, easy to navigate, and the sampling of items is very wide. The received item is of good quality and meets my expectations.
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Elisa S.
Rating: 5 out of 5
following a purchase from 16/01/2025
very serious company. Easy navigation on the site. Item conforms to the description both in size and quality.
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Marc N.
Rating: 5 out of 5
following a purchase from 14/12/2024
After about twenty purchases at Traclet, I find that the navigation is quite easy. Sometimes a difficulty in sorting items by ascending or descending price, as the sorting always returns to 'relevance'. The description of the items really provides useful information. The payment goes well: my bank refuses contact with sites whose security procedures are not up to date. I have never had this problem with Traclet. There are quality brands and a wide choice, even if too often large sizes are only available with a few weeks of waiting. With a 59 cm head circumference, one is not a monster!
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Serge D.
Rating: 5 out of 5
following a purchase from 17/01/2025
Fast shipping and delivery. Nothing to report
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Jacques C.
Rating: 5 out of 5
following a purchase from 17/01/2025
WELL RECEIVED AND BEAUTIFUL QUALITY
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Marie France H.
Rating: 5 out of 5
following a purchase from 20/01/2025
Very satisfied with the product and the packaging prepared with care. Thank you!
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Claude D.
Rating: 5 out of 5
following a purchase from 15/12/2024
The received Pakol hat corresponds to the description. Very good product.
Small downside, a second embroidered Pakol hat ordered in mid-December has still not been delivered while the site indicates a delay of 15 days between the order and delivery.
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Pascal J.
Rating: 5 out of 5
following a purchase from 20/01/2025
Very good thank you
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Philippe Robert M.
Rating: 5 out of 5
following a purchase from 17/01/2025
Top product!
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Pierre G.
Rating: 5 out of 5
following a purchase from 19/01/2025
Delivery within the announced times
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Hubert T.
Rating: 5 out of 5
following a purchase from 18/01/2025
No problem. The item is perfect.
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Christian M.
Rating: 5 out of 5
following a purchase from 19/01/2025
very satisfied with the order
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Floris L.
Rating: 5 out of 5
following a purchase from 18/01/2025
Completely satisfied
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Genevieve B.
Rating: 5 out of 5
following a purchase from 18/01/2025
Very easy to use site, fast delivery, good quality of the ordered product.
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Jean-Charles S.
Rating: 5 out of 5
following a purchase from 16/01/2025
Wide choice, easy ordering, fast delivery and very good quality French product. My only question is: what will my next order be?
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Martine R.
Rating: 5 out of 5
following a purchase from 14/01/2025
VERY SOFT AND PLEASANT TO WEAR BEANIE
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Antoine M.
Rating: 5 out of 5
following a purchase from 15/01/2025
satisfied with the super fast delivery
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Denis A.
Rating: 5 out of 5
following a purchase from 15/01/2025
the 2 caps received are beautiful
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Julien M.
Rating: 5 out of 5
following a purchase from 14/01/2025
Very good service and the hat arrived in exceptional condition.
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Maylis T.
Rating: 5 out of 5
following a purchase from 14/01/2025
Perfect, hat shipped very quickly and arrived very quickly (I believe it was at the parcel relay in two days). Good quality, to see over time of course, but immediately I am perfectly satisfied and I will not hesitate to order again.
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Armelle C.
Rating: 5 out of 5
following a purchase from 10/01/2025
Quality choice and precision of information
I recommend this site
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Julien R.
Rating: 5 out of 5
following a purchase from 16/01/2025
Product received quickly and corresponds well to the order
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Jean Charles M.
Rating: 5 out of 5
following a purchase from 17/01/2025
Super shop, top products, fast shipping
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Martine L.
Rating: 5 out of 5
following a purchase from 17/01/2025
Very user-friendly site. The ordered beanie corresponds to the description.
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Sylvie G.
Rating: 5 out of 5
following a purchase from 14/01/2025
Concise and precise information given; perfect delivery service in a very short time; item of beautiful quality
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Jean Yves L.
Rating: 5 out of 5
following a purchase from 10/01/2025
Nothing to report.
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Frederic G.
Rating: 5 out of 5
following a purchase from 16/01/2025
Very classy
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Philippe L.
Rating: 5 out of 5
following a purchase from 16/01/2025
Very good product I just ordered another beret as a gift
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Nicole R.
Rating: 5 out of 5
following a purchase from 13/01/2025
I recommend
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Raymonde H.
Rating: 5 out of 5
following a purchase from 11/01/2025
very satisfied well
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Charles G.
Rating: 5 out of 5
following a purchase from 13/01/2025
very fast delivery and product conforms, thank you!
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Corinne P.
Rating: 5 out of 5
following a purchase from 12/01/2025
Perfect delivery, respected. But product return, because too big!!
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Mireille J.
Rating: 5 out of 5
following a purchase from 15/01/2025
Very good quality product that I only found at Traclet.
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Kimon B.
Rating: 5 out of 5
following a purchase from 16/01/2025
The site is very easy, intuitive, to navigate. It responds quickly to searches and is up to date regarding availability. Everything works very well from exploration to ordering and payment.
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Grégoire G.
Rating: 5 out of 5
following a purchase from 24/12/2024
Very good
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Alain V.
Rating: 5 out of 5
following a purchase from 10/01/2025
Fast delivery
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