Customer reviews of Chapellerie Traclet

9,4 /10

Based on 36 721 published reviews

5 29,7k 81% 4 4 791 13% 3 1 336 4% 2 402 1% 1 525 1%

Summary of reviews

Chapellerie Traclet delivers consistently fast shipping and reliable service, with many customers noting quick delivery and prompt order handling, sometimes arriving in time for events and performances. The product quality and presentation are repeatedly praised: hats and caps are described as well-made, comfortable to wear, with soft materials and neat finishes that align with photos and expectations. A wide selection and clear value for money are highlighted by shoppers who appreciate diverse options, reasonable prices, and durable, stylish designs. Customer service is perceived as attentive and professional, with straightforward returns and responsive assistance when needed.

5 star reviews

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Laurent L.

Published on 20/09/2024 à 09h20 following a purchase from 15/09/2024

Speed. Promise kept.

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Jean-Marie Charles S.

Published on 20/09/2024 à 09h19 following a purchase from 16/09/2024

Quality products, fast shipping.
Lots of choices in the catalog.

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Patrick B.

Published on 19/09/2024 à 20h45 following a purchase from 12/09/2024

Perfect

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Daniel M.

Published on 19/09/2024 à 09h47 following a purchase from 11/09/2024

Very good, nothing to say from the order to the delivery

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Laurent M.

Published on 17/09/2024 à 22h08 following a purchase from 03/09/2024

Satisfied with the hat and its delivery. Disappointed with the number of emails received when I only need to know 3 things: (1 and 2) that my order has been taken into account and at the same time receive the invoice, (3) that the order has arrived.

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Elisabeth B.

Published on 17/09/2024 à 20h56 following a purchase from 10/09/2024

This is the second time I order from this site and I am still very satisfied with the choice and the quality of the selected products.

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Robin S.

Published on 17/09/2024 à 17h43 following a purchase from 01/08/2024

Following a purchase, one of the hats was too similar to one I already had. I contacted customer service who immediately issued a return slip and I was able to return my item without any problem and get another size for another one. Top!

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Christiane H.

Published on 17/09/2024 à 14h03 following a purchase from 12/09/2024

Very serious company. This is my second purchase and I am still very satisfied with the quality of the product and the speed of shipping. Plus, very efficient on the phone.

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Herve G.

Published on 17/09/2024 à 09h40 following a purchase from 10/09/2024

Very good, impeccable service, careful and attentive. I recommend!

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Christophe S.

Published on 17/09/2024 à 08h42 following a purchase from 12/09/2024

Nothing to complain about, TOP!!!

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Florence M.

Published on 17/09/2024 à 07h31 following a purchase from 13/09/2024

Very nice hats, fast and careful shipping, a return processed at lightning speed and a site that makes you want to wear lots of hats, hats off!

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Jorg H.

Published on 16/09/2024 à 21h43 following a purchase from 13/09/2024

Fast and in accordance with the order, very good merchandise;

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Christine L.

Published on 16/09/2024 à 16h59 following a purchase from 27/08/2024

Nice selection of quality western hats. Good communication, responsive and efficient. Order received as announced

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Joel G.

Published on 16/09/2024 à 16h08 following a purchase from 05/09/2024

I am satisfied

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Miroslava L.

Published on 16/09/2024 à 15h02 following a purchase from 13/08/2024

Very happy and satisfied

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Marie Jose P.

Published on 16/09/2024 à 12h00 following a purchase from 11/09/2024

Perfect. Beautiful quality.

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Marie Claire S.

Published on 16/09/2024 à 10h04 following a purchase from 10/09/2024

It's perfect, everything corresponds exactly to our expectations

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Nathalie P.

Published on 16/09/2024 à 10h01 following a purchase from 02/08/2024

Perfect, from the order to the reception

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Bernard T.

Published on 16/09/2024 à 09h43 following a purchase from 09/09/2024

Order tracking and shipping perfect

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Nicolas J.

Published on 16/09/2024 à 08h32 following a purchase from 10/09/2024

Fast delivery. Items well protected and of quality

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David D.

Published on 16/09/2024 à 07h58 following a purchase from 11/09/2024

Serious, simple for orders, items received quickly, excellent. They do everything to satisfy us in case of problems!

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Adrian S.

Published on 16/09/2024 à 07h33 following a purchase from 07/09/2024

An easy and excellent experience

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Jean-Pierre P.

Published on 16/09/2024 à 05h41 following a purchase from 11/09/2024

Perfect thank you

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Paul M.

Published on 15/09/2024 à 18h22 following a purchase from 10/09/2024

Excellent site. Very fast delivery. Too bad the number of out-of-stock items is still a bit high.

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Monique B.

Published on 15/09/2024 à 10h40 following a purchase from 10/09/2024

Very satisfied with my purchase. Quick order and in line with my wishes.

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Laurent D.

Published on 15/09/2024 à 06h11 following a purchase from 11/09/2024

Very beautiful product

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Emilia D.

Published on 14/09/2024 à 23h07 following a purchase from 10/09/2024

Perfect in every way, thank you

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Dorian D.

Published on 14/09/2024 à 22h14 following a purchase from 11/09/2024

Very good

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Jean-Marie B.

Published on 14/09/2024 à 21h26 following a purchase from 11/09/2024

Very happy with this experience

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Nadine B.

Published on 14/09/2024 à 07h29 following a purchase from 09/09/2024

fast delivery handed over in person good responsive business discussions

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Brigitte M.

Published on 14/09/2024 à 06h29 following a purchase from 03/09/2024

Very well made site with a wide choice. Customer service available in case of issues!

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Cyril B.

Published on 13/09/2024 à 23h20 following a purchase from 09/09/2024

Hat arrived very quickly, as described, of very good quality, I recommend without any problem

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Mael G.

Published on 13/09/2024 à 21h27 following a purchase from 09/09/2024

The site is easy to use, if you search well you find what you are looking for

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Murat K.

Published on 13/09/2024 à 21h00 following a purchase from 10/09/2024

Very well advised, fast delivery in protective cardboard!

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Hervé D.

Published on 13/09/2024 à 18h55 following a purchase from 08/09/2024

Order placed easily and fast delivery, nice quality cap.

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Laurent C.

Published on 13/09/2024 à 16h20 following a purchase from 09/09/2024

Fast delivery and product as ordered

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Claude D.

Published on 13/09/2024 à 00h00 following a purchase from 09/09/2024

A lot of choice on the site, fast delivery, item meets my expectations, soft and comfortable nightcap and moreover, made in France.

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Michel H.

Published on 12/09/2024 à 20h54 following a purchase from 06/09/2024

Site easy to fill out. Quick response. Shipment without any problem in 3 days.

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Francis-Moeava P.

Published on 12/09/2024 à 15h40 following a purchase from 04/09/2024

Long-time customer, always perfect.

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Jacques W.

Published on 10/09/2024 à 22h07 following a purchase from 04/09/2024

I am delighted with my purchases

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