Customer reviews of Chapellerie Traclet

9,4 /10

Based on 36 721 published reviews

5 29,7k 81% 4 4 791 13% 3 1 336 4% 2 402 1% 1 525 1%

Summary of reviews

Chapellerie Traclet delivers consistently fast shipping and reliable service, with many customers noting quick delivery and prompt order handling, sometimes arriving in time for events and performances. The product quality and presentation are repeatedly praised: hats and caps are described as well-made, comfortable to wear, with soft materials and neat finishes that align with photos and expectations. A wide selection and clear value for money are highlighted by shoppers who appreciate diverse options, reasonable prices, and durable, stylish designs. Customer service is perceived as attentive and professional, with straightforward returns and responsive assistance when needed.

5 star reviews

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Acheteur Vérifié

Published on 11/09/2023 à 22h40 following a purchase from 06/09/2023

Fast delivery

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Acheteur Vérifié

Published on 11/09/2023 à 20h10 following a purchase from 03/09/2023

The hat shop responded very quickly to my email inquiries.
Then the order was sent and arrived very quickly.
Very good service!

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Acheteur Vérifié

Published on 11/09/2023 à 17h48 following a purchase from 01/09/2023

Impeccable service for advice and support in the order.
Fast delivery as well. Quality items that were very well received. Nothing to complain about
Keep it up.

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Acheteur Vérifié

Published on 11/09/2023 à 16h52 following a purchase from 07/09/2023

I love browsing this site for years and I will stay here longer

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Acheteur Vérifié

Published on 11/09/2023 à 01h30 following a purchase from 05/09/2023

Smooth navigation on the site, fast and efficient delivery. Impeccable!

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Acheteur Vérifié

Published on 10/09/2023 à 23h16 following a purchase from 01/09/2023

Perfect reception, quality product.

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Acheteur Vérifié

Published on 10/09/2023 à 20h48 following a purchase from 18/08/2023

Good

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Acheteur Vérifié

Published on 10/09/2023 à 20h40 following a purchase from 06/09/2023

Perfect

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Acheteur Vérifié

Published on 10/09/2023 à 18h01 following a purchase from 28/08/2023

Very happy with the product.

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Acheteur Vérifié

Published on 10/09/2023 à 17h23 following a purchase from 06/09/2023

It quickly led me to what I wanted with a variety of choice.

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Acheteur Vérifié

Published on 09/09/2023 à 20h47 following a purchase from 06/09/2023

Serious and well-stocked site

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Acheteur Vérifié

Published on 09/09/2023 à 17h45 following a purchase from 05/09/2023

Very good

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Acheteur Vérifié

Published on 09/09/2023 à 14h03 following a purchase from 05/09/2023

Ease of ordering, choice, Made in France.... fast shipping by the Post

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Acheteur Vérifié

Published on 08/09/2023 à 22h44 following a purchase from 04/09/2023

Very fast

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Acheteur Vérifié

Published on 08/09/2023 à 10h25 following a purchase from 01/09/2023

Navigation without problems. I found the information I was looking for easily.

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Acheteur Vérifié

Published on 08/09/2023 à 09h18 following a purchase from 24/07/2023

I recommend this excellent hat for its beautiful quality and sturdiness.

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Acheteur Vérifié

Published on 07/09/2023 à 18h23 following a purchase from 02/09/2023

Fast delivery of the ordered products, the "Australian leather hat" is really great, shape size appearance... Everything is impeccable. I am not disappointed, but less thrilled by the canvas hat for rainy days, but maybe I need to use it in bad weather to appreciate it?

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Acheteur Vérifié

Published on 07/09/2023 à 17h56 following a purchase from 24/07/2023

Hat well received in impeccable cardboard packaging, thank you very much!

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Acheteur Vérifié

Published on 07/09/2023 à 17h44 following a purchase from 30/08/2023

Very good customer experience in selecting and purchasing the hat for my wife. The Tilley T5 ultra lightweight hat is of beautiful quality.

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Acheteur Vérifié

Published on 07/09/2023 à 17h40 following a purchase from 03/09/2023

Product as ordered.

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Acheteur Vérifié

Published on 07/09/2023 à 17h34 following a purchase from 03/09/2023

Very clear site, order arrived on time.

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Acheteur Vérifié

Published on 07/09/2023 à 14h45 following a purchase from 01/09/2023

Very good site.

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Acheteur Vérifié

Published on 07/09/2023 à 14h39 following a purchase from 28/08/2023

Hat received yesterday. Matches the product description. Good quality, I highly recommend!

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Acheteur Vérifié

Published on 05/09/2023 à 11h18 following a purchase from 29/08/2023

Quality and punctuality of the service

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Acheteur Vérifié

Published on 05/09/2023 à 08h57 following a purchase from 31/08/2023

Nothing to report, compliant.

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Acheteur Vérifié

Published on 04/09/2023 à 22h41 following a purchase from 31/08/2023

Very serious service! Nothing to complain about

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Acheteur Vérifié

Published on 04/09/2023 à 20h51 following a purchase from 30/07/2023

Ergonomic site, products match the descriptions. Timely delivery and excellent customer service (by phone and email). Satisfied!

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Acheteur Vérifié

Published on 04/09/2023 à 20h49 following a purchase from 27/08/2023

No issues

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Acheteur Vérifié

Published on 04/09/2023 à 19h25 following a purchase from 30/08/2023

Perfect, color (rust), size (unique), delivery ok. Now I’m waiting for it to get colder!

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Acheteur Vérifié

Published on 04/09/2023 à 18h18 following a purchase from 29/08/2023

Well, I recommend you, both for your speed and for the quality of your products. Thank you TRACLET.

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Acheteur Vérifié

Published on 04/09/2023 à 10h20 following a purchase from 29/06/2023

Pleasant site

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Acheteur Vérifié

Published on 04/09/2023 à 09h28 following a purchase from 27/08/2023

Very serious. I made a mistake in size when ordering. Return accepted immediately. Resending the correct size on the same day as the return was received. Superb quality. I highly recommend

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Acheteur Vérifié

Published on 04/09/2023 à 08h27 following a purchase from 31/08/2023

Complete and well-designed site

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Acheteur Vérifié

Published on 04/09/2023 à 00h04 following a purchase from 26/08/2023

Very nice lightweight hat, pleasant to wear. Fast delivery.

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Acheteur Vérifié

Published on 03/09/2023 à 21h39 following a purchase from 25/08/2023

Delivery to the post office.

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Acheteur Vérifié

Published on 02/09/2023 à 14h41 following a purchase from 29/08/2023

Fast and efficient

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Acheteur Vérifié

Published on 02/09/2023 à 12h50 following a purchase from 30/08/2023

Fast delivery, items as described

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Acheteur Vérifié

Published on 02/09/2023 à 08h15 following a purchase from 19/08/2023

I am very satisfied with my hat, however the delivery was very long for a collissimo

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Acheteur Vérifié

Published on 01/09/2023 à 20h53 following a purchase from 17/07/2023

I am delighted with my purchase. Everything is perfect

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Acheteur Vérifié

Published on 01/09/2023 à 20h05 following a purchase from 28/08/2023

Very happy with the product received.

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