Customer reviews of Chapellerie Traclet

Trust Attestation
9,4 /10
Overall rating: 9,4 out of 10
Based on 36 721 published reviews
5 29,7k 81% 4 4 791 13% 3 1 336 4% 2 402 1% 1 525 1%

Summary of reviews

Chapellerie Traclet delivers consistently fast shipping and reliable service, with many customers noting quick delivery and prompt order handling, sometimes arriving in time for events and performances. The product quality and presentation are repeatedly praised: hats and caps are described as well-made, comfortable to wear, with soft materials and neat finishes that align with photos and expectations. A wide selection and clear value for money are highlighted by shoppers who appreciate diverse options, reasonable prices, and durable, stylish designs. Customer service is perceived as attentive and professional, with straightforward returns and responsive assistance when needed.

5 star reviews

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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/08/2023
speed in delivery and ordering
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/08/2023
Problem with delivery, one item was missing but customer service was responsive and refunded me. Serious site that I recommend.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/08/2023
Always professional and fast. Great advice and quality products.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/07/2023
Very nice hat!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/08/2023
Perfectly matches my request
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/08/2023
Exactly what I expected
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/08/2023
PERFECT
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 31/07/2023
High quality item, express shipping and careful packaging.
Perfect.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/07/2023
Perfect, nothing to complain about. The hat is of quality and meets my expectations.
I just had a doubt about the delivery date. Doubt cleared after contacting them.
And the package even arrived early. Thank you to them.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/08/2023
Quality service, fast delivery
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 30/07/2023
Very nice product, fast delivery, website to recommend ...
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/08/2023
Good quality foldable Panama Fedora and good internet service
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 30/07/2023
Very happy with my delivery, maybe add a bit of protection for the hat during delivery
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/08/2023
Delivery arrived on time! Perfect
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/07/2023
The site is very convenient. Order arrived in 2-3 days. Unfortunately, it was not the right items but the customer service reacted very quickly and sent me the correct items and provided the return slip. So very satisfied with the customer service. The quality of the fabric is great, very satisfied on that side too. I recommend 100%.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/07/2023
Delighted with my order and its follow-up
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/08/2023
Very clear site and fast delivery
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/08/2023
Very nice item, fast delivery, perfect
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/07/2023
Reliable site, easy to search and navigate.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/08/2023
Impeccable top hat, careful packaging and very fast delivery. I recommend!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 31/07/2023
Perfectly packaged and neatly delivered
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 31/07/2023
Careful packaging, very fast shipping, little gift included!! I highly recommend!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/05/2023
As ordered
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/07/2023
Order placed on Thursday and shipped within 24 hours, done, I am delighted to have received this little package so quickly, very nice quality of the 2 pairs of suspenders ordered, I will place another order soon, for sure, to have the same quality and speed.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 30/07/2023
Everything was perfect. Keep it up
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/07/2023
Slash hat just perfect for the Guns n' Roses tribute I play in. Delivered in under a week when it was announced with a delay of 3 to 4 weeks, what more can I say?
Thank you La Chapellerie Traclet!
Small downside, at this price, a transport box would have been appreciated.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 23/07/2023
Always very satisfied with this company whose seriousness is to be recommended.
Very fast delivery.
Beautiful and good products conforming to the description.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 23/07/2023
Very serious company. Very fast delivery. Lots of choices. Large sizes as well, which is not always easy to find. Beautiful and good products. Conforming to the description. I recommend.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/07/2023
Flat cap conforming to the description, large choice of products and impeccable delivery. I recommend this site
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 30/07/2023
Top item conforming, fast and careful shipping, thank you very much
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 30/07/2023
Fast and careful shipping. The straw hat received is fully compliant with the description. I am very satisfied.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/07/2023
Perfect
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 25/07/2023
Very responsive, top
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/07/2023
Product conforms and is of beautiful quality
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/07/2023
BCA tart of very good manufacture, pleasant to wear and functional, delivery in 4 or 5 days
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/07/2023
Very good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/06/2023
Quality and delivery deadline respected
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/07/2023
Express delivery, article hat of superior quality. I recommend
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/07/2023
Product conforms, fast delivery
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/07/2023
Received the day after my order, bravo!
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