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Rating: 5 out of 5
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Customer reviews of Chapellerie Traclet
Trust Attestation
9,4
/10
Overall rating: 9,4 out of 10
Based on 36 721 published reviews
Summary of reviews
Chapellerie Traclet delivers consistently fast shipping and reliable service, with many customers noting quick delivery and prompt order handling, sometimes arriving in time for events and performances. The product quality and presentation are repeatedly praised: hats and caps are described as well-made, comfortable to wear, with soft materials and neat finishes that align with photos and expectations. A wide selection and clear value for money are highlighted by shoppers who appreciate diverse options, reasonable prices, and durable, stylish designs. Customer service is perceived as attentive and professional, with straightforward returns and responsive assistance when needed.
5 star reviews
Reset filtersP
Rating: 5 out of 5
Perfect!
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M
Rating: 5 out of 5
Everything was fine.
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C
Rating: 5 out of 5
Very good service. Quick responses to questions. Product conforms and is of good quality.
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S
Rating: 5 out of 5
Hat exactly matching my expectations
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A
Rating: 5 out of 5
Perfect
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J
Rating: 5 out of 5
Perfect
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P
Rating: 5 out of 5
Really very serious.
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Response from Chapellerie Traclet
We warmly thank you for your flattering review, Paulo. Your satisfaction is our priority, and we are delighted that our seriousness has met your expectations. Please do not hesitate to reach out to us for any questions or additional needs.
T
Rating: 5 out of 5
Finally a hat in the right size XXL. Very good quality. Very happy with my purchase.
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Response from Chapellerie Traclet
We warmly thank you for your positive review, Thomas. We are delighted to learn that you found a hat in your size and that the quality of our product satisfies you. Your satisfaction is our priority, and we hope to see you again soon on our website.
E
Rating: 5 out of 5
So good, good size and very good quality
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Response from Chapellerie Traclet
Hello Émilie,
Thank you very much for your flattering review and your rating of 5/5! We are delighted to learn that you are satisfied with the size and quality of our hats. Your feedback motivates us to continue offering the best to our customers.
See you soon on our site!
Best regards,
The Chapellerie Traclet team
Thank you very much for your flattering review and your rating of 5/5! We are delighted to learn that you are satisfied with the size and quality of our hats. Your feedback motivates us to continue offering the best to our customers.
See you soon on our site!
Best regards,
The Chapellerie Traclet team
F
Rating: 5 out of 5
I am very satisfied with the wooden clogs that I gave to my husband, as he had been dreaming of them. They are beautifully made. Thank you to the person who did this beautiful work.
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Response from Chapellerie Traclet
Dear Françoise,
We sincerely thank you for your flattering review and are delighted to learn that the wooden clogs met your husband's expectations. Your satisfaction is our priority, and your appreciation for the work of our artisans deeply touches us. Please do not hesitate to come back to us for other wishes!
Best regards,
The Chapellerie Traclet team
We sincerely thank you for your flattering review and are delighted to learn that the wooden clogs met your husband's expectations. Your satisfaction is our priority, and your appreciation for the work of our artisans deeply touches us. Please do not hesitate to come back to us for other wishes!
Best regards,
The Chapellerie Traclet team
J
Rating: 5 out of 5
Great hat
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Response from Chapellerie Traclet
Hello Jimmy,
We sincerely thank you for your flattering review and your 5/5 rating! We are delighted to learn that you are satisfied with your hat. Your satisfaction is our priority, and we hope to see you again soon in our store.
Best regards,
The Chapellerie Traclet team
We sincerely thank you for your flattering review and your 5/5 rating! We are delighted to learn that you are satisfied with your hat. Your satisfaction is our priority, and we hope to see you again soon in our store.
Best regards,
The Chapellerie Traclet team
N
Rating: 5 out of 5
Very good sensation to the touch
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Response from Chapellerie Traclet
Hello Napoléon,
We sincerely thank you for your flattering comment regarding the sensation to the touch of our products. Your satisfaction is our priority, and we are delighted that you appreciated the quality of our hats. We look forward to welcoming you again on our website!
Best regards,
The Chapellerie Traclet team
We sincerely thank you for your flattering comment regarding the sensation to the touch of our products. Your satisfaction is our priority, and we are delighted that you appreciated the quality of our hats. We look forward to welcoming you again on our website!
Best regards,
The Chapellerie Traclet team
J
Rating: 5 out of 5
it's a very nice item, in accordance with the head size I indicated when ordering! as for the quality of the product, I can only be satisfied given the quality of this beret!
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Response from Chapellerie Traclet
Dear Jean-Henri, we sincerely thank you for your flattering review and are delighted to learn that our beret has met your expectations in terms of both size and quality. Your satisfaction is our priority and we hope to see you again soon on our website.
M
Rating: 5 out of 5
Thank you, I have received my order. Always satisfied with your service and the items received.
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Response from Chapellerie Traclet
Dear Maryvonne,
We sincerely thank you for your positive feedback and are delighted to learn that you are satisfied with your order as well as our service. Your satisfaction is our priority, and we hope to see you soon on our website.
Best regards,
The Chapellerie Traclet team
We sincerely thank you for your positive feedback and are delighted to learn that you are satisfied with your order as well as our service. Your satisfaction is our priority, and we hope to see you soon on our website.
Best regards,
The Chapellerie Traclet team
C
Rating: 5 out of 5
very nice caps and of very good quality, I do not regret my purchase
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Response from Chapellerie Traclet
Dear Catherine,
We sincerely thank you for your flattering review regarding our caps. We are delighted to learn that you are satisfied with your purchase and that the quality of our products met your expectations. Your satisfaction is our priority, and we hope to see you soon on our website.
Best regards,
The Chapellerie Traclet team.
We sincerely thank you for your flattering review regarding our caps. We are delighted to learn that you are satisfied with your purchase and that the quality of our products met your expectations. Your satisfaction is our priority, and we hope to see you soon on our website.
Best regards,
The Chapellerie Traclet team.
J
Rating: 5 out of 5
Everything is in order, quality is there
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Response from Chapellerie Traclet
Hello Jean-Christophe,
Thank you very much for your flattering review! We are delighted that our quality has met your expectations. Your satisfaction is our greatest reward. See you very soon on our website!
Best regards,
The Chapellerie Traclet team
Thank you very much for your flattering review! We are delighted that our quality has met your expectations. Your satisfaction is our greatest reward. See you very soon on our website!
Best regards,
The Chapellerie Traclet team
L
Rating: 5 out of 5
I am delighted with my purchase: very fast shipping and a hat that suits me perfectly at a very reasonable price
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Response from Chapellerie Traclet
Hello Lydie,
We sincerely thank you for your flattering review! We are delighted to hear that you like your hat and that you appreciated our service. Your satisfaction is our priority, and your feedback motivates us to continue offering the best.
See you soon at Chapellerie Traclet!
Best regards,
The Chapellerie Traclet team
We sincerely thank you for your flattering review! We are delighted to hear that you like your hat and that you appreciated our service. Your satisfaction is our priority, and your feedback motivates us to continue offering the best.
See you soon at Chapellerie Traclet!
Best regards,
The Chapellerie Traclet team
P
Rating: 5 out of 5
Excellent product, I am delighted. The quality is on point.
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Response from Chapellerie Traclet
Hello Paul Eric,
Thank you very much for your positive feedback! We are delighted to hear that you are satisfied with the quality of our products. Your satisfaction is our priority. We look forward to seeing you again on our site!
Best regards,
The Chapellerie Traclet team
Thank you very much for your positive feedback! We are delighted to hear that you are satisfied with the quality of our products. Your satisfaction is our priority. We look forward to seeing you again on our site!
Best regards,
The Chapellerie Traclet team
J
Rating: 5 out of 5
Very aesthetic hat, useful for protecting against the sun. But how can it be maintained when it 'ages'?
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Response from Chapellerie Traclet
Hello Joël,
Thank you very much for your flattering review and your 5-star rating! We are delighted that you appreciate the design and utility of our hats. Regarding maintenance over time, we recommend gently cleaning them with a soft cloth and storing them away from moisture to preserve their shape and aesthetics. Feel free to check our maintenance section on our website for more tips.
We look forward to serving you again!
Best regards,
The Traclet Hat Team
Thank you very much for your flattering review and your 5-star rating! We are delighted that you appreciate the design and utility of our hats. Regarding maintenance over time, we recommend gently cleaning them with a soft cloth and storing them away from moisture to preserve their shape and aesthetics. Feel free to check our maintenance section on our website for more tips.
We look forward to serving you again!
Best regards,
The Traclet Hat Team
A
Rating: 5 out of 5
Very satisfied with my order.
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Response from Chapellerie Traclet
Hello Alain,
We warmly thank you for your positive review and are delighted to learn that you are very satisfied with your order. Your satisfaction is our priority and your feedback encourages us to continue our efforts. Do not hesitate to come back to us for your future purchases!
Best regards,
The Chapellerie Traclet team
We warmly thank you for your positive review and are delighted to learn that you are very satisfied with your order. Your satisfaction is our priority and your feedback encourages us to continue our efforts. Do not hesitate to come back to us for your future purchases!
Best regards,
The Chapellerie Traclet team
L
Rating: 5 out of 5
I ordered 3 caps and I am very satisfied with the quality. I recommend this site.
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Response from Chapellerie Traclet
We sincerely thank you for your flattering feedback, Mr. Laurent. We are delighted to learn that you are satisfied with the quality of our caps. Your recommendation particularly touches us and we hope to see you again soon on our site.
C
Rating: 5 out of 5
Personalized product, quality and delivered quickly. I recommend
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Response from Chapellerie Traclet
Hello Christophe,
We warmly thank you for your flattering review and are delighted to learn that you are satisfied with your experience with our site "Chapellerie Traclet". Your recommendation particularly touches us and motivates us to continue offering quality products and fast service. We look forward to serving you again!
We warmly thank you for your flattering review and are delighted to learn that you are satisfied with your experience with our site "Chapellerie Traclet". Your recommendation particularly touches us and motivates us to continue offering quality products and fast service. We look forward to serving you again!
A
Rating: 5 out of 5
Great site, the order was perfect and arrived quickly!
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Response from Chapellerie Traclet
Hello Alex,
Thank you very much for your enthusiastic feedback! We are delighted to hear that your order was perfect and delivered quickly. Your satisfaction is our priority, and your praise motivates us to continue providing the best possible service.
See you soon on our website!
The Chapellerie Traclet team
Thank you very much for your enthusiastic feedback! We are delighted to hear that your order was perfect and delivered quickly. Your satisfaction is our priority, and your praise motivates us to continue providing the best possible service.
See you soon on our website!
The Chapellerie Traclet team
V
Rating: 5 out of 5
Fast shipping and true to the order
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Response from Chapellerie Traclet
Dear Vincent,
We warmly thank you for your flattering review and the score of 5/5 given to our site "Chapellerie Traclet". We are delighted to learn that you appreciated the speed of the shipment as well as the accuracy of your order. Your satisfaction is our priority, and your feedback encourages us to maintain our quality of service. We look forward to seeing you again soon for your next purchases!
Best regards,
The Chapellerie Traclet team
We warmly thank you for your flattering review and the score of 5/5 given to our site "Chapellerie Traclet". We are delighted to learn that you appreciated the speed of the shipment as well as the accuracy of your order. Your satisfaction is our priority, and your feedback encourages us to maintain our quality of service. We look forward to seeing you again soon for your next purchases!
Best regards,
The Chapellerie Traclet team
C
Rating: 5 out of 5
Perfect
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Response from Chapellerie Traclet
Dear Chloé,
We warmly thank you for your flattering review and the 5/5 rating you gave us. We are delighted to learn that your experience at Chapellerie Traclet met your expectations. Your satisfaction is our priority and we hope to welcome you again very soon.
Best regards,
The Chapellerie Traclet team
We warmly thank you for your flattering review and the 5/5 rating you gave us. We are delighted to learn that your experience at Chapellerie Traclet met your expectations. Your satisfaction is our priority and we hope to welcome you again very soon.
Best regards,
The Chapellerie Traclet team
J
Rating: 5 out of 5
Very satisfied
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Response from Chapellerie Traclet
Dear Jeanine,
We warmly thank you for your positive review! We are delighted to hear that you are very satisfied with your experience on our site "Chapellerie Traclet". Don't hesitate to come back to us, we will always be happy to welcome you.
Best regards,
The Chapellerie Traclet team
We warmly thank you for your positive review! We are delighted to hear that you are very satisfied with your experience on our site "Chapellerie Traclet". Don't hesitate to come back to us, we will always be happy to welcome you.
Best regards,
The Chapellerie Traclet team
S
Rating: 5 out of 5
The hats we bought are of excellent quality. However, we had to wait more than a month between the order and delivery. Unfortunately, we received no information regarding the reasons for this delay. We had ordered three hats, but had to cancel one due to lack of visibility on the delivery time. The two hats received are beautiful and we liked them so much that we ordered three more. We simply hope that the waiting time will be shorter this time.
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Response from Chapellerie Traclet
We sincerely thank you for your flattering review regarding the quality of our hats. However, we are sorry to learn that you experienced longer delivery times than expected and a lack of communication on this matter. Please be assured that we take your comments very seriously in order to improve our service and we hope that your future orders will give you complete satisfaction without delay.
C
Rating: 5 out of 5
Fast and careful shipping, very serious company
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Response from Chapellerie Traclet
We warmly thank you for your positive feedback, Catherine. We are delighted to learn that you appreciated the speed and care given to your shipment. See you very soon on our site, la Chapellerie Traclet, for new discoveries!
B
Rating: 5 out of 5
Everything perfect, just as I expected and super fast shipping
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Response from Chapellerie Traclet
Hello Beatriz,
Thank you very much for your flattering review! We are delighted that your experience with Chapellerie Traclet met your expectations and that the delivery was quick. Your satisfaction is our priority. See you soon for your next orders!
Best regards,
The Chapellerie Traclet team
Thank you very much for your flattering review! We are delighted that your experience with Chapellerie Traclet met your expectations and that the delivery was quick. Your satisfaction is our priority. See you soon for your next orders!
Best regards,
The Chapellerie Traclet team
S
Rating: 5 out of 5
Very beautiful hat and very nice quality. Very satisfied
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Response from Chapellerie Traclet
Dear Sophie,
We sincerely thank you for your flattering review of our site "Chapellerie Traclet". We are delighted to learn that you are satisfied with the quality of our hats and hope to see you again soon for new hat adventures.
Best regards,
The Chapellerie Traclet team.
We sincerely thank you for your flattering review of our site "Chapellerie Traclet". We are delighted to learn that you are satisfied with the quality of our hats and hope to see you again soon for new hat adventures.
Best regards,
The Chapellerie Traclet team.
A
Rating: 5 out of 5
Quality hat Fast shipping
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Response from Chapellerie Traclet
Hello André,
Thank you very much for your flattering review! We are delighted that you appreciated the quality of our hats and the speed of our service. Your satisfaction is our priority!
Looking forward to seeing you again on our site.
Best regards,
The Traclet Hat Shop Team
Thank you very much for your flattering review! We are delighted that you appreciated the quality of our hats and the speed of our service. Your satisfaction is our priority!
Looking forward to seeing you again on our site.
Best regards,
The Traclet Hat Shop Team
D
Rating: 5 out of 5
Very good value for money. Simple ordering process. Fast delivery
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Response from Chapellerie Traclet
Hello Danielle,
We sincerely thank you for your flattering review and are delighted to learn that you appreciated the quality/price ratio of our products as well as the simplicity of our ordering procedures. Your satisfaction is our priority, and we hope to see you again soon on our "Chapellerie Traclet" site.
Best regards,
The Chapellerie Traclet team
We sincerely thank you for your flattering review and are delighted to learn that you appreciated the quality/price ratio of our products as well as the simplicity of our ordering procedures. Your satisfaction is our priority, and we hope to see you again soon on our "Chapellerie Traclet" site.
Best regards,
The Chapellerie Traclet team
M
Rating: 5 out of 5
Magnificent hat
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Response from Chapellerie Traclet
Dear Mélanie,
Thank you very much for your flattering review! We are delighted to learn that our hat has managed to charm you. Your satisfaction is our greatest reward. Don't hesitate to come back and see us to discover our new collections!
Best regards,
The Traclet Hat Team
Thank you very much for your flattering review! We are delighted to learn that our hat has managed to charm you. Your satisfaction is our greatest reward. Don't hesitate to come back and see us to discover our new collections!
Best regards,
The Traclet Hat Team
C
Rating: 5 out of 5
The product is impeccable with beautiful proportions. I recommend.
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Response from Chapellerie Traclet
Hello Christine,
A big thank you for your positive review! We are delighted that the product pleases you and meets your expectations. Your recommendation is greatly appreciated.
Looking forward to seeing you again on our site!
Best regards,
The Chapellerie Traclet team
A big thank you for your positive review! We are delighted that the product pleases you and meets your expectations. Your recommendation is greatly appreciated.
Looking forward to seeing you again on our site!
Best regards,
The Chapellerie Traclet team
G
Rating: 5 out of 5
-
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Response from Chapellerie Traclet
Dear Gilbert,
We sincerely thank you for taking the time to leave a review on our site "Chapellerie Traclet". Even a brief comment like yours is precious to us. We hope that your experience met your expectations and we remain at your disposal for any questions or needs.
Best regards,
The Chapellerie Traclet team
We sincerely thank you for taking the time to leave a review on our site "Chapellerie Traclet". Even a brief comment like yours is precious to us. We hope that your experience met your expectations and we remain at your disposal for any questions or needs.
Best regards,
The Chapellerie Traclet team
Y
Rating: 5 out of 5
Very satisfied; I recommend!
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Response from Chapellerie Traclet
We sincerely thank you for your flattering review, Yves. Your satisfaction is our priority, and we are delighted that our selection pleased you. We look forward to welcoming you again on our "Chapellerie Traclet" site!
J
Rating: 5 out of 5
Very good, perfect can't say more or less
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Response from Chapellerie Traclet
Hello Jean-Pierre,
We sincerely thank you for your flattering review and for the perfect score you gave us. Your satisfaction is our greatest reward, and we are delighted that your experience met your expectations. We look forward to seeing you again soon at Chapellerie Traclet!
Best regards,
The Chapellerie Traclet team
We sincerely thank you for your flattering review and for the perfect score you gave us. Your satisfaction is our greatest reward, and we are delighted that your experience met your expectations. We look forward to seeing you again soon at Chapellerie Traclet!
Best regards,
The Chapellerie Traclet team
K
Rating: 5 out of 5
Size large as indicated in the description. Everything is perfect, thank you very much.
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Response from Chapellerie Traclet
Hello Kendrick,
Thank you very much for your positive feedback and your recommendation! We are delighted that our description helped you choose the right size and that you are satisfied with your purchase. Don't hesitate to come back and see us!
Best regards,
The Chapellerie Traclet team
Thank you very much for your positive feedback and your recommendation! We are delighted that our description helped you choose the right size and that you are satisfied with your purchase. Don't hesitate to come back and see us!
Best regards,
The Chapellerie Traclet team
J
Rating: 5 out of 5
Beret of very good quality, and for cheap!
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Response from Chapellerie Traclet
We sincerely thank you for your flattering feedback, Jean-Michel. We are delighted that you are satisfied with the quality of our berets and their price. Your satisfaction is our priority, and we hope to see you again soon on our "Chapellerie Traclet" site.