Customer reviews of Chapellerie Traclet

Trust Attestation
9,4 /10
Overall rating: 9,4 out of 10
Based on 36 721 published reviews
5 29,7k 81% 4 4 791 13% 3 1 336 4% 2 402 1% 1 525 1%

Summary of reviews

Chapellerie Traclet delivers consistently fast shipping and reliable service, with many customers noting quick delivery and prompt order handling, sometimes arriving in time for events and performances. The product quality and presentation are repeatedly praised: hats and caps are described as well-made, comfortable to wear, with soft materials and neat finishes that align with photos and expectations. A wide selection and clear value for money are highlighted by shoppers who appreciate diverse options, reasonable prices, and durable, stylish designs. Customer service is perceived as attentive and professional, with straightforward returns and responsive assistance when needed.

5 star reviews

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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/10/2022
Very good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 25/10/2022
product conforms to what I expected
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/10/2022
As always, Traclet hat shop lives up to its reputation: wide choice of products, ease of ordering, order tracking, delivery. Nothing to complain about!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/10/2022
Excellent service. Perfect packaging for a hat received in perfect condition. A Panama that completely matches the description on the site. True hat maker! Bravo and thank you!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/10/2022
Very fast delivery, product conforms and of very good quality, it was a gift for my father and he is delighted!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 23/10/2022
Product conforms, fast and careful delivery, serious seller. Recommended!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 23/10/2022
Fast and careful shipping.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/10/2022
A lot of choices.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/10/2022
Very good site with a lot of choices. Given the quality of the products, it inspires confidence.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/10/2022
It was for a gift. This one was very much appreciated. The engraving was perfect. I recommend.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/10/2022
Very satisfied
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 24/10/2022
Great choice of quality products on this site. Perfect respect for delivery times. I am satisfied with my purchase. I recommend this site.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/10/2022
Excellent product
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 25/10/2022
NOTHING TO SAY, PRODUCT MEETS MY EXPECTATIONS (TOP HAT TO BE A DISTINCTIVE SIGN DURING A BIRTHDAY PARTY). FAST AND EFFICIENT DELIVERY.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/10/2022
Very satisfied, from the choice of my hat to the receipt of the package. Order placed on Wednesday, received on Saturday. Hat well packaged and protected.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 24/10/2022
Product conforms and impeccable!!!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 25/10/2022
Very good contact with the shop that advised me well for my purchase. Fast delivery and fair price.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/10/2022
very good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 25/10/2022
The cap is very good! The delivery was very fast.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/10/2022
THE HAT IS AS I WANTED;
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 24/10/2022
Perfect seller!!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 25/10/2022
Very satisfied with the service and delivery of my item. The quality of the product is excellent. I would recommend to others.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 24/10/2022
very good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/10/2022
product conforms to the order
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/10/2022
Fast delivery. Well packaged.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/10/2022
fast delivery, careful package, hats in perfect condition. Very professional, as a merchant I personally recommend with my eyes closed..
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/10/2022
Extremely satisfied.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/10/2022
Very fast and careful shipping. Product conforms. nothing to complain about. very good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 23/10/2022
Everything went well
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/10/2022
Fast, efficient and French!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/10/2022
As with every order, Chapellerie Traclet always gives its best to satisfy buyers. This is also why, combined with the quality of the products and service, I always come back. If I had to rate it, I would say: 20/20 and A++. Thank you to the whole team!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/09/2022
long delivery times, but good responsiveness from the service
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/10/2022
Serious and efficient company.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/10/2022
Super product, fast and impeccable delivery!!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/10/2022
Very good.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/10/2022
Always quality item, this is a second purchase, very fast delivery.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/10/2022
Very good products
Numerous choices
Fast delivery
Highly recommended site!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/10/2022
Very good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/10/2022
Everything went well, the presentation seems very good to me. There is a lack of a confirmation SMS for the arrival at the collection point (I only received a Chronopost email indicating that the package would be delivered)
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/10/2022
Perfect
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