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Rating: 5 out of 5
Nothing to report THANK YOU PERFECT
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Customer reviews of Chapellerie Traclet
Trust Attestation
9,4
/10
Overall rating: 9,4 out of 10
Based on 36 721 published reviews
Summary of reviews
Chapellerie Traclet delivers consistently fast shipping and reliable service, with many customers noting quick delivery and prompt order handling, sometimes arriving in time for events and performances. The product quality and presentation are repeatedly praised: hats and caps are described as well-made, comfortable to wear, with soft materials and neat finishes that align with photos and expectations. A wide selection and clear value for money are highlighted by shoppers who appreciate diverse options, reasonable prices, and durable, stylish designs. Customer service is perceived as attentive and professional, with straightforward returns and responsive assistance when needed.
5 star reviews
Reset filtersA
Rating: 5 out of 5
Perfect hat well packaged and arrived quickly I recommend
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A
Rating: 5 out of 5
Hat conforms to the request, and to the size, it is labeled made in Italy which is a determining criterion. The only remark is that the site does not specify this 'detail', so I bought a bit blindly thinking I had bought a Chinese product.
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A
Rating: 5 out of 5
Very high responsiveness. Fast delivery of well-packaged hats. An after-sales service among the most competent. Exceptional listening.
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A
Rating: 5 out of 5
Difficulty connecting to my account quickly resolved by a quick email exchange with customer service via the site contact. Perfect. Items received fully correspond to my expectations, within very short deadlines.
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A
Rating: 5 out of 5
Well organized
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A
Rating: 5 out of 5
Simple ordering process + delivery in J+2: perfect!
Products received: conforming to the presentation on the site: perfect too!
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Products received: conforming to the presentation on the site: perfect too!
A
Rating: 5 out of 5
Perfect as usual
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A
Rating: 5 out of 5
Following a small incident during the receipt of a package... The management completely did what was necessary to resolve this dispute very quickly in a friendly manner... Thank you for the professionalism and kindness of this company.
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A
Rating: 5 out of 5
I am completely satisfied with the service from Traclet. The hat I ordered was received the day after my order.
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A
Rating: 5 out of 5
As always, no problem. Fast delivery and quality of the product. Thank you.
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Rating: 5 out of 5
Quality hat box, as described, sent quickly.
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Rating: 5 out of 5
Very good
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Rating: 5 out of 5
I ordered five hats, all are of excellent quality, very well packaged. Some delays on certain hats but the customer service is perfect and met my expectations.
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Rating: 5 out of 5
The site is very user-friendly, the information regarding package tracking and packaging is very professional, everything makes you want to return to Traclet to buy a new hat or a cap...
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A
Rating: 5 out of 5
SUPER NOTHING TO SAY
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A
Rating: 5 out of 5
Excellent product and order thank you Traclet you have changed my life
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Rating: 5 out of 5
Slightly annoyed by the lack of information regarding the delay in delivery without consequence, best regards
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Rating: 5 out of 5
The product is very good
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A
Rating: 5 out of 5
Fast shipping, well packaged, very satisfied with the ordered item.
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A
Rating: 5 out of 5
easy to use
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A
Rating: 5 out of 5
Everything was very well and very quickly arranged.
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Rating: 5 out of 5
Well informed and quickly delivered
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A
Rating: 5 out of 5
Super fast, nice hat, thank you!
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Rating: 5 out of 5
Very happy. I placed the order on Sunday evening and received it on Wednesday noon in a large box. The hat matches the description with an additional bag for transport.
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Rating: 5 out of 5
Very good store, fast and compliant delivery. I recommend!
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Rating: 5 out of 5
Very good, fast and well packaged
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Rating: 5 out of 5
Speed
Tracking
Quality packaging
Beautiful product
I recommend
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Tracking
Quality packaging
Beautiful product
I recommend
A
Rating: 5 out of 5
Easy site, easy order and fast delivery.
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Rating: 5 out of 5
Very pleasant and smooth site. Top shipping speed. Thank you
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Rating: 5 out of 5
user-friendly site, easy navigation, fast shipping.
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A
Rating: 5 out of 5
A bit complicated at first, but everything worked out in the end!
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Rating: 5 out of 5
I ordered a cap on 06/17/21 and received it on 06/21/21. The product meets my expectations and nothing to declare upon delivery. I recommend it to anyone looking for a cap or a hat.
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A
Rating: 5 out of 5
Everything was perfect, the item is of good quality, the package perfectly wrapped, safe. The delivery was punctual and precise and the items are often Made In France, which is what I look for first, think about sizes 60/61 for certain items, like the shiny Bob that I would have liked to own. Finally, everything is perfect.
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A
Rating: 5 out of 5
Hello, I ordered several hats and I am very happy with the delivery conditions, very fast, the items, which are made for those I ordered, in France, and the material is perfect, I recommend 1000%..Thank you very much
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Rating: 5 out of 5
Very good
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Rating: 5 out of 5
Fast delivery, very nice product
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Rating: 5 out of 5
Easy to access and products well presented with a lot of details
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Rating: 5 out of 5
Fast deadline and well-packaged parcel
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Rating: 5 out of 5
Everything is very good
Perfect !!!!!
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Perfect !!!!!