Customer reviews of Chapellerie Traclet

Trust Attestation
9,4 /10
Overall rating: 9,4 out of 10
Based on 36 721 published reviews
5 29,7k 81% 4 4 791 13% 3 1 336 4% 2 402 1% 1 525 1%

Summary of reviews

Chapellerie Traclet delivers consistently fast shipping and reliable service, with many customers noting quick delivery and prompt order handling, sometimes arriving in time for events and performances. The product quality and presentation are repeatedly praised: hats and caps are described as well-made, comfortable to wear, with soft materials and neat finishes that align with photos and expectations. A wide selection and clear value for money are highlighted by shoppers who appreciate diverse options, reasonable prices, and durable, stylish designs. Customer service is perceived as attentive and professional, with straightforward returns and responsive assistance when needed.

5 star reviews

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J
Jean Paul B.
Rating: 5 out of 5
following a purchase from 28/11/2025
Appreciable quality and price.
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Gerard D.
Rating: 5 out of 5
following a purchase from 28/11/2025
A site offering a varied selection for all tastes. The comments and reviews published for each hat are rich and useful. The purchasing, shipping tracking, and return processes (if necessary) are clear and reliable. A very good hat shop.
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Eric F.
Rating: 5 out of 5
following a purchase from 07/12/2025
Item conforms to the description and fast delivery, perfect.
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Philippe P.
Rating: 5 out of 5
following a purchase from 30/11/2025
Excellent hat very beautiful
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Dominique F.
Rating: 5 out of 5
following a purchase from 10/12/2025
Very good product
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Anne A.
Rating: 5 out of 5
following a purchase from 05/12/2025
Beautiful wide-brimmed hat!
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Sauveur C.
Rating: 5 out of 5
following a purchase from 29/11/2025
Completely satisfactory A good product
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Santiago E.
Rating: 5 out of 5
following a purchase from 01/12/2025
My rabbit fur ushanka is exactly as described and even better! The hat was sent in a timely manner and arrived quickly.
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Nancy C.
Rating: 5 out of 5
following a purchase from 06/12/2025
Gift for my father, he is delighted with it! Beautiful quality.
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Vincent L.
Rating: 5 out of 5
following a purchase from 30/11/2025
Second purchase and still very satisfied.
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Corine L.
Rating: 5 out of 5
following a purchase from 25/11/2025
The delivery date promised by customer service was respected. Very beautiful and warm Hatman cap.
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Arnaud M.
Rating: 5 out of 5
following a purchase from 30/11/2025
second order, well received, I will come back soon happy holidays to all the teams arno
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Anil G.
Rating: 5 out of 5
following a purchase from 07/12/2025
Excellent seller and Excellent item
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Roger L.
Rating: 5 out of 5
following a purchase from 04/12/2025
Not easy to order, complicated procedure but everything went very well for the rest
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Marc M.
Rating: 5 out of 5
following a purchase from 30/11/2025
We are delighted with your product.
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Jean Pierre Z.
Rating: 5 out of 5
following a purchase from 29/11/2025
Perfect
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Michel S.
Rating: 5 out of 5
following a purchase from 07/12/2025
completely happy with the service and the product
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Jocelyne T.
Rating: 5 out of 5
following a purchase from 06/12/2025
Excellent quality. Magnificent.
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Christian S.
Rating: 5 out of 5
following a purchase from 28/11/2025
I am satisfied with the ordered products
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Jean-Marie B.
Rating: 5 out of 5
following a purchase from 02/12/2025
Cap in accordance with my order, delivered within the indicated time and efficient after-sales service.
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Salle J.
Rating: 5 out of 5
following a purchase from 28/11/2025
Beautiful quality.
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Yvan M.
Rating: 5 out of 5
following a purchase from 05/12/2025
Hello I am very satisfied with my chapka
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Response from Chapellerie Traclet
Hello Yvan,

We sincerely thank you for your flattering review and are delighted to learn that you are satisfied with your chapkas. Your satisfaction is our priority and we hope to see you again soon on our site.

Best regards,
The Chapellerie Traclet team
P
Pablo V.
Rating: 5 out of 5
following a purchase from 08/12/2025
Good !
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Response from Chapellerie Traclet
Hello Pablo,

Thank you very much for your positive review and your 5/5 rating! We are delighted that you enjoyed your experience on our site "Chapellerie Traclet". Don't hesitate to come back and see us soon!

Best regards,
The Chapellerie Traclet team
H
Héloïse H.
Rating: 5 out of 5
following a purchase from 02/12/2025
Really fast delivery, I recommend and the hat is of good quality.
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Response from Chapellerie Traclet
Dear Héloïse, we warmly thank you for your positive feedback and are delighted to learn that you are satisfied with the quality of your hat as well as the speed of our delivery service. Your recommendation touches us greatly and encourages us to continue offering quality service. We look forward to seeing you again soon on our site!
J
Jean Michel P.
Rating: 5 out of 5
following a purchase from 03/12/2025
Well-designed website, wide choice and practical information on maintenance, and the history of the product.
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Response from Chapellerie Traclet
We sincerely thank you for your flattering review, Mr. Jean Michel. We are delighted to learn that you appreciate the quality of our site, as well as the wealth of information we provide about our products. Your satisfaction is our priority, and we hope to see you again soon on our site "Chapellerie Traclet".
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Thierry M.
Rating: 5 out of 5
following a purchase from 03/12/2025
Hello. Seriously, deadline respected, nothing to complain about.
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Response from Chapellerie Traclet
Hello Thierry,

We sincerely thank you for your flattering review. We are delighted to learn that you were satisfied with our seriousness and respect for deadlines. Your satisfaction is our priority, and we hope to see you again soon on our site "Chapellerie Traclet."
J
Jeremy G.
Rating: 5 out of 5
following a purchase from 28/11/2025
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Response from Chapellerie Traclet
Hello Jérémie,

We sincerely thank you for your positive review and your 5/5 rating. We are delighted to see that our site "Chapellerie Traclet" satisfies you. Do not hesitate to reach out to us if you have any questions or suggestions!

Best regards,
The Chapellerie Traclet team
C
Christophe B.
Rating: 5 out of 5
following a purchase from 30/11/2025
Perfect purchase
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Response from Chapellerie Traclet
Hello Christophe,

Thank you very much for your flattering review! We are delighted to learn that your purchase at Chapellerie Traclet was perfect. Your satisfaction is our priority, and we hope to see you again soon on our site.

Best regards,
The Chapellerie Traclet team
P
Patrice B.
Rating: 5 out of 5
following a purchase from 09/11/2025
Very good
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Response from Chapellerie Traclet
We warmly thank you for your flattering review, Patrice. Your satisfaction is our priority and we are delighted that our site "Chapellerie Traclet" met your expectations. Do not hesitate to come back to us for any request or question, we will be happy to help you.
M
Martine G.
Rating: 5 out of 5
following a purchase from 27/11/2025
I really appreciate the care taken in packing the parcel. The ordered item matches the photo on the site, the quality is satisfactory, nothing to complain about.
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Response from Chapellerie Traclet
Dear Martine, we warmly thank you for your flattering review. We are delighted that the quality of our products and the care taken in packaging have fully satisfied you. Your feedback is precious and encourages us to continue offering the best to our clientele.
J
Jean Marc P.
Rating: 5 out of 5
following a purchase from 24/11/2025
Fast delivery and quality merchandise. However, regarding customer service, there was an offer for a free hat following my order, I followed the procedure, but I still haven't received anything.
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Response from Chapellerie Traclet
Hello Jean-Marc,

Thank you very much for your review and for your compliments on the delivery and quality of our products. We are sorry to learn that you have not received your free hat. We will look into this situation to resolve it quickly. Do not hesitate to contact us directly by email for this question.

Best regards,
The Chapellerie Traclet team
P
Patrick M.
Rating: 5 out of 5
following a purchase from 05/12/2025
Excellent store, quality products at a fair price
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Response from Chapellerie Traclet
Mr. Patrick, we warmly thank you for your flattering feedback about Chapellerie Traclet. We are delighted that you appreciated the quality of our products as well as our prices. Your satisfaction is our priority, and we hope to see you again soon in our shop.
G
Gerard C.
Rating: 5 out of 5
following a purchase from 28/11/2025
Very good, always very satisfied
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Response from Chapellerie Traclet
Dear Gérard,

We warmly thank you for your flattering review and your perfect rating of 5/5. It is a real pleasure to know that you are always very satisfied with our products and services. Your loyalty encourages us to continue offering you the best. We look forward to seeing you again soon at Chapellerie Traclet!

Best regards,
The Chapellerie Traclet team
Q
Quentin T.
Rating: 5 out of 5
following a purchase from 06/12/2025
Complication-free purchase and delivery well within the deadlines with a product that is compliant and in excellent condition.
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Response from Chapellerie Traclet
Hello Quentin,

Thank you very much for your positive feedback and your 5/5 rating! We are delighted to learn that your shopping experience was satisfactory and that the product met your expectations. Your satisfaction is our priority. We look forward to seeing you again on our site!

Best regards,
The Chapellerie Traclet team
A
Alain D.
Rating: 5 out of 5
following a purchase from 06/12/2025
Beautiful product
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Response from Chapellerie Traclet
Mr. Alain, we sincerely thank you for your flattering review. We are delighted that our product met your expectations and we hope to welcome you again soon on our site "Chapellerie Traclet." Do not hesitate to share your suggestions or questions with us.
N
Nicole W.
Rating: 5 out of 5
following a purchase from 28/11/2025
This is not the first time I order and the quality is always there with reasonable prices and fast delivery. So thank you to the Traclet house and of course I recommend.
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Response from Chapellerie Traclet
Dear Nicole,

We sincerely thank you for your flattering review and your loyalty to Chapellerie Traclet. It is a pleasure to know that the quality of our products and our delivery service meet your expectations. Your recommendation particularly touches us and encourages us to continue improving our offer. We look forward to serving you again!

Best regards,
The Chapellerie Traclet team
A
Alain D.
Rating: 5 out of 5
following a purchase from 06/12/2025
What can I say... Order, delivery, payment, everything went perfectly. This hat is in line with the desired purchase. Pleasant to wear. I have no doubt it will last me a long time. Happy to have found a local product at a price justified by the quality of the fabric and the care taken in manufacturing.
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Response from Chapellerie Traclet
Hello Alain,

Thank you very much for your flattering review! We are delighted to learn that your experience with our site "Chapellerie Traclet" met your expectations and that you appreciate the quality of our products. Your satisfaction is our priority, and knowing that you like our hat is a great recognition of the work we put into each item.

We look forward to seeing you again soon!

Best regards,
The Chapellerie Traclet team
M
Martine G.
Rating: 5 out of 5
following a purchase from 28/11/2025
I recommend the products and the site.
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Response from Chapellerie Traclet
Hello Martine,

We warmly thank you for your positive review and your recommendation. We are delighted to learn that our products and our site meet your expectations. Your satisfaction is our priority and we hope to see you soon at Chapellerie Traclet.

Best regards,
The Chapellerie Traclet team
C
Christian P.
Rating: 5 out of 5
following a purchase from 28/11/2025
Product corresponding to our expectations with fast delivery
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Response from Chapellerie Traclet
Hello Christian,

Thank you very much for your positive evaluation of our site "Chapellerie Traclet". We are delighted to learn that the product met your expectations and that you appreciated the speed of our delivery. Your satisfaction is our priority!

Best regards,
The Chapellerie Traclet team
P
Pierre V.
Rating: 5 out of 5
following a purchase from 11/12/2025
very well effective
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Response from Chapellerie Traclet
We sincerely thank you for your flattering review, Pierre. Your satisfaction is our priority and we are delighted that our site "Chapellerie Traclet" has met your expectations in terms of efficiency. Do not hesitate to contact us for any questions or future needs!
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