Customer reviews of Chapellerie Traclet

Trust Attestation
9,4 /10
Overall rating: 9,4 out of 10
Based on 36 721 published reviews
5 29,7k 81% 4 4 791 13% 3 1 336 4% 2 402 1% 1 525 1%

Summary of reviews

Chapellerie Traclet delivers consistently fast shipping and reliable service, with many customers noting quick delivery and prompt order handling, sometimes arriving in time for events and performances. The product quality and presentation are repeatedly praised: hats and caps are described as well-made, comfortable to wear, with soft materials and neat finishes that align with photos and expectations. A wide selection and clear value for money are highlighted by shoppers who appreciate diverse options, reasonable prices, and durable, stylish designs. Customer service is perceived as attentive and professional, with straightforward returns and responsive assistance when needed.

5 star reviews

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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 25/10/2017
Excellent site. Never disappointed
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 23/10/2017
Very professional, fast shipping, nothing to say, site to recommend
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 23/10/2017
Fast shipping, sturdy box to protect the hat. The site is very clear, with useful tutorials as well.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 23/10/2017
excellent telephone reception. Fast and efficient
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 23/10/2017
Delighted with very good quality
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 23/10/2017
Very complete. Lots of choices. Well-constructed site. Good advice. Many informations about the world of hats. Not to mention the accessories section.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/10/2017
Excellent service and quality
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/10/2017
really a lot of choices. Large sizes, which are hard to find. The site is very well done, easy to search
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/10/2017
Well received, perfect size, beautiful hat
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 23/10/2017
The info on the product, size is clear. Very simple to order. Delivery is very fast. Thank you very much
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 30/09/2017
Perfect service: clear and precise site, product received as ordered, quality packaging, delivery on time.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/10/2017
thank you.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/10/2017
Everything was perfect. The speed of delivery of my order and the care in packaging. The product matches the description.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 23/10/2017
Impeccable reception and fast service
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/10/2017
fast and very good quality
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/10/2017
The bowler hat meets my expectations. By the way, I have ordered 2 other bowler hats, in yellow and orange. My only regret is not being able to order a top hat in size 53 which is not available with you.
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Response from Chapellerie Traclet
Hello, we also make top hats in size 53 cm. Here is the link on our website: https://www.chapellerie-traclet.com/fr/chapeau-haut-de-forme/953-chapeau-haut-de-forme-enfant.html Best regards, Traclet
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/10/2017
Flawless availability of items and very fast reception.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/10/2017
Very good site, fast shipping.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/10/2017
very well built, complete and efficient, structure that allows you to see even what you wouldn't have thought to find (e.g. military hats...)
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/10/2017
Perfect!!! Very professional!!!!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/10/2017
GOOD
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/10/2017
EXCELLENT FAST DELIVERY
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/10/2017
clear
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/10/2017
PERFECT FAST AND EFFICIENT.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/10/2017
perfect
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/10/2017
User-friendly and clear site, the photos match the received items.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/10/2017
It is very good.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/10/2017
excellent and fast
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/10/2017
A lot of choices, a quick response to inquiries, fast ordering and delivery
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/10/2017
Effective, Fast
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/10/2017
The best fast quality very counter
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/10/2017
It was perfect!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/10/2017
Very good site Good quality fast shipping
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/10/2017
Fast, we are kept informed of the departure of our purchases... Courteous Very good!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/10/2017
Very good, fast and careful delivery. I recommend!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/10/2017
Delivered very quickly, impeccable tracking.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/10/2017
very good site with beautiful products
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/10/2017
Satisfied
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/10/2017
all is ok
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/10/2017
Fast delivery - serious company!
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