Customer reviews of Chapellerie Traclet

Trust Attestation
9,4 /10
Overall rating: 9,4 out of 10
Based on 36 721 published reviews
5 29,7k 81% 4 4 791 13% 3 1 336 4% 2 402 1% 1 525 1%

Summary of reviews

Chapellerie Traclet delivers consistently fast shipping and reliable service, with many customers noting quick delivery and prompt order handling, sometimes arriving in time for events and performances. The product quality and presentation are repeatedly praised: hats and caps are described as well-made, comfortable to wear, with soft materials and neat finishes that align with photos and expectations. A wide selection and clear value for money are highlighted by shoppers who appreciate diverse options, reasonable prices, and durable, stylish designs. Customer service is perceived as attentive and professional, with straightforward returns and responsive assistance when needed.

5 star reviews

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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/08/2017
No particular problem, product arrived on time, too bad that the return, if there is a return for reimbursement, is at the customer's expense...
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/08/2017
Deadline and quality
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/08/2017
Perfect communication short deadlines
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/08/2017
Fast and efficient delivery.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/08/2017
Very good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/08/2017
Serious site to recommend
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/08/2017
Delivery times respected. Very correct packaging.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/08/2017
perfect fast and serious
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/08/2017
Very beautiful product of very good quality. Very fast shipping and packaging that protects the item immensely.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/08/2017
Large selection of beautiful hats, very good workmanship; order processing and very fast shipping. Hat accessories unavailable elsewhere
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/08/2017
very good site and serious
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/08/2017
very good; compliant with the order
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/08/2017
Product compliant with the site and delivery as announced. Perfect service as expected.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/08/2017
everything perfect
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/08/2017
Perfect
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/08/2017
Very attentive customer service and fast shipping Nothing to complain about
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/08/2017
great site and a lot of French and European manufacturing
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/08/2017
Great experience! Good follow-up no stress
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/08/2017
Well designed and attractive. No issues obtaining additional information by phone, the staff is welcoming, available and knows their subject well!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/08/2017
Nothing to say! Impeccable site.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/07/2017
PERFECT
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/08/2017
top site with same day shipping however delivery via dpd very slow...
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/08/2017
very beautiful hat, very well packaged, received quickly, everything perfect!!!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/08/2017
Very easy to access.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/08/2017
Serious, customer advice and fast delivery. Highly recommend without hesitation!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/08/2017
Beautiful products! Impeccable and fast delivery to the relay.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/08/2017
Very good customer service
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/08/2017
Fast delivery! Thank you! Just a small note to add: the hat was very well wrapped in tissue paper but was not 'secured' in the box... Maybe you could add paper scraps or flakes or bubbles to prevent the hat from wobbling in the box?
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/08/2017
Beautiful choice and easy to order
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/07/2017
the true French beret comfortable and so beautiful to touch and to see....
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/08/2017
For your information, I am posting the warranty today, thank you for sending it to the appropriate person if necessary
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/08/2017
Hats! And in every style: brilliant!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/08/2017
Excellent
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 31/07/2017
Fast delivery and in good condition.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/06/2017
Excellent quality and careful delivery. Responsive and efficient after-sales service!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/08/2017
perfect for boaters
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/08/2017
excellent and fast service
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/08/2017
Well made, pleasant for sailing. Hats off!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/08/2017
good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/08/2017
Great site very readable serious company
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