Customer reviews of Chapellerie Traclet

9,4 /10

Based on 36 721 published reviews

5 29,7k 81% 4 4 791 13% 3 1 336 4% 2 402 1% 1 525 1%

Summary of reviews

Chapellerie Traclet delivers consistently fast shipping and reliable service, with many customers noting quick delivery and prompt order handling, sometimes arriving in time for events and performances. The product quality and presentation are repeatedly praised: hats and caps are described as well-made, comfortable to wear, with soft materials and neat finishes that align with photos and expectations. A wide selection and clear value for money are highlighted by shoppers who appreciate diverse options, reasonable prices, and durable, stylish designs. Customer service is perceived as attentive and professional, with straightforward returns and responsive assistance when needed.

5 star reviews

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Jacques S.

Published on 06/07/2025 à 10h36 following a purchase from 02/07/2025

The site is very well designed with many search options.

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Monique B.

Published on 05/07/2025 à 21h54 following a purchase from 30/06/2025

Your hats are superb.

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Patrice René G.

Published on 05/07/2025 à 21h19 following a purchase from 01/07/2025

Perfect fast and careful delivery, very good information. Super product, confirmed to the description.

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Jean Michel A.

Published on 05/07/2025 à 18h12 following a purchase from 26/06/2025

Simply superb! The telephone service is excellent! (size error on the order corrected without problem over the phone) Only compliments to make!

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Anne Marie F.

Published on 05/07/2025 à 17h25 following a purchase from 01/07/2025

not bad

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William N.

Published on 05/07/2025 à 11h02 following a purchase from 26/06/2025

Simple and accessible

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Nicole F.

Published on 05/07/2025 à 09h20 following a purchase from 01/07/2025

the instructions are easy to follow

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Carole G.

Published on 05/07/2025 à 07h30 following a purchase from 30/06/2025

Perfect

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Jean Pierre M.

Published on 05/07/2025 à 06h53 following a purchase from 17/06/2025

great

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Jean-Denis R.

Published on 05/07/2025 à 01h38 following a purchase from 28/06/2025

great nothing to say the site is awesome!

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John V.

Published on 04/07/2025 à 22h52 following a purchase from 08/06/2025

Very nice product.. nothing to complain about

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Even R.

Published on 04/07/2025 à 22h41 following a purchase from 01/07/2025

Very good quality beret, responsive and understanding customer service

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Jean-Paul B.

Published on 04/07/2025 à 21h57 following a purchase from 29/06/2025

Simple to use site

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Renaud L.

Published on 04/07/2025 à 21h08 following a purchase from 28/06/2025

Superb hat. Very well packaged. Fast delivery. Great price

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André F.

Published on 04/07/2025 à 20h50 following a purchase from 30/06/2025

Perfect! True to the description, good size, nice shape, well packaged and delivered in excellent condition.

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Denis B.

Published on 04/07/2025 à 19h57 following a purchase from 29/06/2025

Very satisfied

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André L.

Published on 04/07/2025 à 19h27 following a purchase from 28/06/2025

Easy navigation on the site

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Nathalie D.

Published on 04/07/2025 à 18h09 following a purchase from 25/06/2025

Very good quality price

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Jean Jacques R.

Published on 04/07/2025 à 14h34 following a purchase from 28/06/2025

Wide variety of products; fast shipping

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Alban L.

Published on 04/07/2025 à 14h10 following a purchase from 29/06/2025

Fast delivery, great prices, and impeccable packaging, I recommend!

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Alain L.

Published on 04/07/2025 à 13h32 following a purchase from 30/06/2025

VERY GOOD

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Michael M.

Published on 04/07/2025 à 12h13 following a purchase from 25/06/2025

Navigation is easy

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Anne H.

Published on 04/07/2025 à 10h34 following a purchase from 16/06/2025

Very beautiful products!

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Claudine D.

Published on 04/07/2025 à 10h13 following a purchase from 30/06/2025

Very happy with the delivery you respected my request for the dates thank you

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Thierry C.

Published on 04/07/2025 à 09h15 following a purchase from 29/06/2025

Very good experience.

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Damien M.

Published on 03/07/2025 à 14h45 following a purchase from 26/06/2025

Order with quality and fast shipping, product as described, I highly recommend Traclet Roanne. Thank you

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Guillaume A.

Published on 02/07/2025 à 17h52 following a purchase from 26/06/2025

Very happy with my purchase. Fast, exact dimensions. Perfect.
However, for leather care, how to do it? What should I use as a care product please?
Thank you again

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Eric L.

Published on 02/07/2025 à 10h23 following a purchase from 01/06/2025

The received item corresponds exactly to my wishes: quality, attention to detail

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Laure V.

Published on 02/07/2025 à 10h04 following a purchase from 10/06/2025

Very nice quality hat at a very reasonable price for a hat made in Ecuador. Very happy with my purchase!

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Bertrand L.

Published on 01/07/2025 à 21h49 following a purchase from 24/06/2025

A very fast delivery

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Claude L.

Published on 01/07/2025 à 18h18 following a purchase from 23/06/2025

I did not consult. The delivery times were respected.

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Brigitte T.

Published on 01/07/2025 à 15h33 following a purchase from 14/06/2025

no problem: speed and efficiency and great choice;

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Marcel S.

Published on 01/07/2025 à 14h55 following a purchase from 25/06/2025

Satisfied with my order, superb hat, good value for money. Fast delivery

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Reto L.

Published on 01/07/2025 à 10h20 following a purchase from 26/06/2025

Bob meets expectations
Fast delivery

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Jean-Michel T.

Published on 01/07/2025 à 09h52 following a purchase from 23/06/2025

Perfect transaction in every respect. Choice, quality, speed.

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Didier B.

Published on 01/07/2025 à 09h47 following a purchase from 26/06/2025

Very good fast delivery products conform to the order

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Abdellah H.

Published on 30/06/2025 à 20h05 following a purchase from 26/06/2025

Quality cap
Online order and very satisfactory delivery

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Jonathan M.

Published on 30/06/2025 à 19h23 following a purchase from 11/06/2025

Nothing to say, perfect.

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Yves B.

Published on 30/06/2025 à 15h03 following a purchase from 23/06/2025

Very clear and easy site, many items

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Nicolas H.

Published on 30/06/2025 à 11h46 following a purchase from 02/06/2025

order conforms to expectations

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