Chapellerie Traclet delivers consistently fast shipping and reliable service, with many customers noting quick delivery and prompt order handling, sometimes arriving in time for events and performances. The product quality and presentation are repeatedly praised: hats and caps are described as well-made, comfortable to wear, with soft materials and neat finishes that align with photos and expectations. A wide selection and clear value for money are highlighted by shoppers who appreciate diverse options, reasonable prices, and durable, stylish designs. Customer service is perceived as attentive and professional, with straightforward returns and responsive assistance when needed.
site not very obvious but responsive customer service, I was able to find what I was looking for, namely caps with large visors. I already had two and they are so good in quality and color that I bought two more.
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Sylvie F.
Rating: 5 out of 5
following a purchase from 04/04/2025
Product compliant with the order, fast delivery as announced, well packaged product, I recommend this site
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Matthieu S.
Rating: 5 out of 5
following a purchase from 04/04/2025
Great site with products made in France
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Jean-Jacques R.
Rating: 5 out of 5
following a purchase from 30/03/2025
Very good
Very happy with this purchase
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Michel W.
Rating: 5 out of 5
following a purchase from 07/04/2025
Thank you for this perfect package
The cap is exactly the expected product
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Marcelin G.
Rating: 5 out of 5
following a purchase from 04/04/2025
Easy when you're used to it, not always obvious for elderly people
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Martine L.
Rating: 5 out of 5
following a purchase from 01/04/2025
Very responsive customer service. After writing an email asking where my delivery was, I received a response immediately and my order was delivered shortly after. I really appreciated it. Thank you.
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Fabien F.
Rating: 5 out of 5
following a purchase from 05/04/2025
Excellent timing and very good packaging
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Jacques G.
Rating: 5 out of 5
following a purchase from 07/04/2025
Beautiful product and apparently pleasant to wear
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Hugo N.
Rating: 5 out of 5
following a purchase from 06/04/2025
Very happy with the site. Easy to navigate. It would be very useful to know, for items that are out of stock, what delay to expect for restocking. And if the item should or should not come back in stock because just signing up to receive an email when it's available again is very random and you end up buying an item elsewhere... which is a shame because if we had an estimate, we would probably be willing to wait for the return of the item. Kudos for the list of materials making up each item!
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Patricia C.
Rating: 5 out of 5
following a purchase from 07/04/2025
very good product - excellent quality!
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Capucine M.
Rating: 5 out of 5
following a purchase from 07/04/2025
Reliable site, very fast delivery, high quality product. I am delighted.
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Ludovic B.
Rating: 5 out of 5
following a purchase from 04/04/2025
Efficient, fast, pleasant
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Jean-Charles N.
Rating: 5 out of 5
following a purchase from 07/04/2025
quality product, delivered in 2 days.
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Roland M.
Rating: 5 out of 5
following a purchase from 05/04/2025
perfect
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Dominique B.
Rating: 5 out of 5
following a purchase from 07/04/2025
Beautiful product, fast shipping
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Bruno G.
Rating: 5 out of 5
following a purchase from 06/04/2025
I am very happy with your quality, you are perfect!!
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Kevin S.
Rating: 5 out of 5
following a purchase from 04/04/2025
Order delivered 24 hours ahead of the scheduled date.
Order conforms to the request. The packaging was very good, the cap was totally secure. I ordered the cap to replace the one I have had for several years, I have 2 other Stetson hats that I need to replace in a few months, I will not hesitate to reorder from Traclet
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Odile B.
Rating: 5 out of 5
following a purchase from 07/04/2025
Very good!
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José-María S.
Rating: 5 out of 5
following a purchase from 03/04/2025
Perfect
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Stephane R.
Rating: 5 out of 5
following a purchase from 05/04/2025
Package very well presented, very good quality of headgear, possibility to receive at home or in a pickup point very practical
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Pascale V.
Rating: 5 out of 5
following a purchase from 23/03/2025
Navigation on the site is simple and there is a choice.
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Raoul E.
Rating: 5 out of 5
following a purchase from 18/03/2025
Navigation on the site is very intuitive. The deadlines are in accordance with what is announced. And I am very satisfied with my order: a quality product, aesthetic and comfortable!
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Michel C.
Rating: 5 out of 5
following a purchase from 04/04/2025
speed of delivery and quality of the product
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Service Costumes O.
Rating: 5 out of 5
following a purchase from 21/03/2025
Very good
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Daniel C.
Rating: 5 out of 5
following a purchase from 21/03/2025
Very good, product conforms
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Aurelie S.
Rating: 5 out of 5
following a purchase from 02/04/2025
Perfect, fast delivery
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Andrea M.
Rating: 5 out of 5
following a purchase from 30/03/2025
Great, fast to my taste
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Didier M.
Rating: 5 out of 5
following a purchase from 01/04/2025
Wide choice at all prices
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Linda C.
Rating: 5 out of 5
following a purchase from 01/04/2025
I didn't know this site, I had some apprehension but I was pleasantly surprised, very fast delivery, authentic quality items carefully packaged, nothing to say I am totally satisfied.
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Jany L.
Rating: 5 out of 5
following a purchase from 02/04/2025
Very satisfied with the product and the logistics aspect.
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Marc W.
Rating: 5 out of 5
following a purchase from 05/03/2025
Ease of ordering, good packaging, just a bit of delivery delay!!
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Alain P.
Rating: 5 out of 5
following a purchase from 04/04/2025
very professional
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Arthur Q.
Rating: 5 out of 5
following a purchase from 14/03/2025
Products as described. The delivery went very well.
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Paul G.
Rating: 5 out of 5
following a purchase from 01/04/2025
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Stephane B.
Rating: 5 out of 5
following a purchase from 30/03/2025
very good site
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Olivier S.
Rating: 5 out of 5
following a purchase from 02/04/2025
Everything went very well
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Stephane R.
Rating: 5 out of 5
following a purchase from 02/04/2025
Fairly quick shipping, cap very well protected in a cardboard box, very nice quality product
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Fab L.
Rating: 5 out of 5
following a purchase from 29/03/2025
Satisfied with my order.
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Sylvette R.
Rating: 5 out of 5
following a purchase from 28/03/2025
Satisfactory
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