Customer reviews of Chapellerie Traclet

Trust Attestation
9,4 /10
Overall rating: 9,4 out of 10
Based on 36 721 published reviews
5 29,7k 81% 4 4 791 13% 3 1 336 4% 2 402 1% 1 525 1%

Summary of reviews

Chapellerie Traclet delivers consistently fast shipping and reliable service, with many customers noting quick delivery and prompt order handling, sometimes arriving in time for events and performances. The product quality and presentation are repeatedly praised: hats and caps are described as well-made, comfortable to wear, with soft materials and neat finishes that align with photos and expectations. A wide selection and clear value for money are highlighted by shoppers who appreciate diverse options, reasonable prices, and durable, stylish designs. Customer service is perceived as attentive and professional, with straightforward returns and responsive assistance when needed.

5 star reviews

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C
Claudine O.
Rating: 5 out of 5
following a purchase from 17/03/2025
Very fast delivery
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Krystof C.
Rating: 5 out of 5
following a purchase from 18/03/2025
Perfect site, fast delivery and quality is there.
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Celia A.
Rating: 5 out of 5
following a purchase from 20/03/2025
Toooop
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Stéphane E.
Rating: 5 out of 5
following a purchase from 17/03/2025
Nothing to complain about.
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Nicolas L.
Rating: 5 out of 5
following a purchase from 12/03/2025
Incredibly fast delay: barely 8 days between the order, manufacturing, and delivery! THANK YOU
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Daniel M.
Rating: 5 out of 5
following a purchase from 19/03/2025
Magnificent, better than I expected and of quality. Super
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Dominique G.
Rating: 5 out of 5
following a purchase from 18/03/2025
Very good quality items, for a head circumference of 55.5 cm I took size 56 as indicated on the chart. Perfect. Delivery, one day early. Package in very good condition. Nothing to complain about. Thank you.
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Jocelyne G.
Rating: 5 out of 5
following a purchase from 16/03/2025
very fast delivery impeccable very well wrapped and protected
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René R.
Rating: 5 out of 5
following a purchase from 18/03/2025
Huge choice, fast and efficient, it's perfect!
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Jean Claude G.
Rating: 5 out of 5
following a purchase from 16/03/2025
Very good
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Baillon B.
Rating: 5 out of 5
following a purchase from 17/03/2025
Delivery on time!
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Robert R.
Rating: 5 out of 5
following a purchase from 14/03/2025
Product meets my expectations.
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Hervé L.
Rating: 5 out of 5
following a purchase from 15/03/2025
Delivery was compliant and very fast
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Thierry S.
Rating: 5 out of 5
following a purchase from 13/03/2025
Package received well despite a delivery delay!
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Marie D.
Rating: 5 out of 5
following a purchase from 17/03/2025
Everything went very well!
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Francoise C.
Rating: 5 out of 5
following a purchase from 09/03/2025
My delivery corresponds exactly to my order. I am delighted
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Gregory L.
Rating: 5 out of 5
following a purchase from 19/03/2025
Perfect. Quality and service
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Bernard S.
Rating: 5 out of 5
following a purchase from 19/03/2025
Product matching the description.
Not disappointed
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Serge P.
Rating: 5 out of 5
following a purchase from 11/03/2025
Quality product, delivered quickly and carefully packaged
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C
Claude P.
Rating: 5 out of 5
following a purchase from 01/03/2025
Very good customer service, who does not hesitate to get involved if Colissimo is struggling!
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Response from Chapellerie Traclet
Hello,
Thank you very much for your warm feedback! We are delighted to learn that our customer service was able to meet your expectations, even when Colissimo faced difficulties. Your satisfaction is our priority, and your comment encourages us to always do our best to support our customers.
Best regards,
Traclet Sébastien
P
Philippe B.
Rating: 5 out of 5
following a purchase from 17/03/2025
The site offers a wide range of quality products.
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Denis K.
Rating: 5 out of 5
following a purchase from 18/03/2025
I am very satisfied.
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C
Corinne B.
Rating: 5 out of 5
following a purchase from 17/03/2025
Possibility to request custom-made products
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Moustapha H.
Rating: 5 out of 5
following a purchase from 18/03/2025
A 20/20....!!!
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Alain V.
Rating: 5 out of 5
following a purchase from 18/03/2025
Very nice realization. Thank you.
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Stéphane E.
Rating: 5 out of 5
following a purchase from 17/03/2025
Impeccable service.
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Jean Pierre L.
Rating: 5 out of 5
following a purchase from 17/03/2025
Very satisfied with the hat brush.
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Thomas D.
Rating: 5 out of 5
following a purchase from 12/03/2025
Well, that's cool and very happy with the hat
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Juliette B.
Rating: 5 out of 5
following a purchase from 17/03/2025
Order perfectly matching my expectations
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Neill F.
Rating: 5 out of 5
following a purchase from 14/03/2025
Will be buying from this company again, great customer service!
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Gérard S.
Rating: 5 out of 5
following a purchase from 14/03/2025
Easy order - fast and impeccable delivery
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Sébastien G.
Rating: 5 out of 5
following a purchase from 16/03/2025
Fast and careful shipping, very good communication. I recommend!
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Philippe T.
Rating: 5 out of 5
following a purchase from 12/03/2025
Nothing to report!
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Joseph L.
Rating: 5 out of 5
following a purchase from 14/03/2025
Very good, I love your products and they are of quality
And I am pleasantly styled with your hats
So HATS TO YOU
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Philippe R.
Rating: 5 out of 5
following a purchase from 17/03/2025
Very good product
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Jean Marie M.
Rating: 5 out of 5
following a purchase from 11/03/2025
Reliability in the order and the product; speed in delivery
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Séverine F.
Rating: 5 out of 5
following a purchase from 12/03/2025
Very good. Beautiful quality and perfect size. Very fast shipping. I recommend.
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Eric M.
Rating: 5 out of 5
following a purchase from 11/03/2025
I am very satisfied with this melon hat, I find it of very good quality, a lot of charm.
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Radwane E.
Rating: 5 out of 5
following a purchase from 23/02/2025
Thank you for the hat, I will come back later to buy another, good continuation.
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Pascal N.
Rating: 5 out of 5
following a purchase from 12/03/2025
Excellent supplier: very fast delivery time, items conform to the photos and description.
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