Customer reviews of Chavin

Trust Attestation
9,3 /10
Overall rating: 9,3 out of 10
Based on 181 published reviews

Summary of reviews

Chavin delivers fast and careful packaging, with multiple reviews highlighting ultra-fast or very fast delivery and items arriving in good condition. Customers repeatedly note reliable service, attentive and professional staff, and pleasant, helpful support that contributes to a smooth ordering experience. Product quality is consistently mentioned, with many praising non-alcoholic options and specific wines for their bouquet, flavor, and presentation. The overall experience is described as easy to order, with well-presented bottles and dependable fulfillment that keeps customers returning for future orders.

Reviews 1 and 5 stars

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P
Philippe B.
Rating: 1 out of 5
following a purchase from 20/07/2026
Very poor delivery
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Response from Chavin
Hello Linda,

We warmly thank you for your positive feedback! We are delighted that our non-alcoholic red wine was able to satisfy you and meet your expectations. Your satisfaction is our greatest reward.

Best regards,
The Chavin store team
J
Jean Jacques V.
Rating: 5 out of 5
following a purchase from 21/07/2026
Product quality and very fast delivery
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Response from Chavin
Hello Jean Jacques,

We warmly thank you for your positive feedback! We are delighted to learn that you are satisfied with the quality of our products and the speed of our delivery service.

We hope to see you soon in our online store!

Best regards,
The Chavin team
A
Alain B.
Rating: 5 out of 5
following a purchase from 20/07/2026
Effectiveness, speed and good tasting.
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Response from Chavin
Hello Alain,

We warmly thank you for your positive feedback! We are delighted to learn that you appreciated the efficiency, speed, and quality of our products. Your satisfaction is our greatest reward.

Best regards,
The Chavin shop team
M
Marina L.
Rating: 1 out of 5
following a purchase from 21/07/2026
I didn't like the rosé wine or the white wine at all. Neither did my guests, by the way. Too much juice flavor and too sweet, we couldn't drink our glasses. The 2 bottles ended up in the sink. Huge disappointment. Haven't tasted the yet.
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Response from Chavin
Hello Philippe,

We sincerely thank you for your flattering review and are delighted that you are satisfied with your experience with us. We take note of your remark regarding the installation of the tap and we will do our best to improve this point in the future.

Best regards,
The Chavin team
M
Maud S.
Rating: 5 out of 5
following a purchase from 12/07/2026
FAST AND WELL PACKAGED
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Response from Chavin
Hello Maud,

We sincerely thank you for your positive feedback. We are delighted that your order was quick and well-packaged, and we hope to see you again very soon on our online store.

Best regards,
The Chavin Team
C
Christophe S.
Rating: 5 out of 5
following a purchase from 13/07/2026
very good product, thank you for sending me the same order. Best regards, Tellier Christophe
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Response from Chavin
Hello Christophe,

We sincerely thank you for your flattering review. We are delighted that our product satisfied you and we would be happy to welcome you again to our store.

Best regards,
The Chavin team
M
Mr Et Mme David G.
Rating: 5 out of 5
following a purchase from 16/07/2026
Very good for non-alcoholic, order and delivery service top-notch! Just a downside on the price... a bit high, this summer we found some at a much more affordable price!
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Response from Chavin
Hello Mr. and Mrs. DAVID,

We warmly thank you for your positive feedback and your rating of 5/5! We are delighted that you appreciated our non-alcoholic products as well as our ordering and delivery service. We also take your comment regarding the price into account and will continue to work to provide you with an even better experience.

Best regards,
The Chavin team
P
Philippe V.
Rating: 5 out of 5
following a purchase from 13/07/2026
Very well fast However, difficult cubi to set up the complicated faucet for an elderly person
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Response from Chavin
enchanted you and that you appreciated our delivery service. Your satisfaction is our greatest reward.

Best regards,
The Maison Chavin team
S
Servane D.
Rating: 5 out of 5
following a purchase from 13/07/2026
Top
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Response from Chavin
Hello Servane,

We warmly thank you for your positive review! It is a real pleasure to know that you are satisfied with your experience at Chavin.

We hope to see you again very soon among us!

Best regards,
The Chavin Boutique Team
N
Nathalie W.
Rating: 5 out of 5
following a purchase from 29/06/2026
Order placed and delivered very quickly. Very happy with the product and the service!
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Response from Chavin
Hello Nathalie,

We sincerely thank you for your warm review. We are delighted to learn that you are satisfied with your order and our service. Your satisfaction is our greatest reward, and we would be thrilled to welcome you back very soon.

Best regards,
The Chavin Team
B
Benoit F.
Rating: 5 out of 5
following a purchase from 12/07/2026
Very good alcohol-free alternative. Very fast delivery!
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Response from Chavin
Hello Benoit,

We warmly thank you for your positive feedback! We are delighted to learn that you appreciate our alcohol-free alternative and that the delivery was fast. Your satisfaction is our greatest reward.

Best regards,
The Chavin Boutique Team
B
Bhd B.
Rating: 5 out of 5
following a purchase from 12/07/2026
Excellent follow-up and speed regarding this order
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Response from Chavin
Hello BHD,

We sincerely thank you for your positive feedback. We are delighted to learn that you appreciated our follow-up and the speed of your order. Your satisfaction is our priority, and we will be happy to see you again for your next purchases.

Best regards,
The Chavin Boutique Team
C
Céline I.
Rating: 5 out of 5
following a purchase from 06/07/2026
Very serious site
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Response from Chavin
Hello Céline,

We sincerely thank you for your positive feedback! We are delighted to learn that you found our site serious. Your encouragement motivates us to continue providing the best possible service.

Best regards,
The Chavin team
C
Corinne M.
Rating: 5 out of 5
following a purchase from 04/07/2026
Very good
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Response from Chavin
Hello Corinne,

We sincerely thank you for your positive feedback. Your satisfaction is our greatest reward and we are delighted that you had a good experience with us.

Best regards,
The Chavin team
D
Didier P.
Rating: 5 out of 5
following a purchase from 05/07/2026
Very satisfied with my purchase of non-alcoholic white and red wines, good discovery
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Thierry M.
Rating: 5 out of 5
following a purchase from 03/07/2026
Very good I recommend
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Response from Chavin
Hello Thierry,

We warmly thank you for your positive feedback and your recommendation. It really pleases us to know that you are satisfied with your experience with us.

Best regards,
The Chavin team
S
Serge B.
Rating: 5 out of 5
following a purchase from 06/07/2026
Everything is great. The deadlines are respected.
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Response from Chavin
Hello Serge,

We sincerely thank you for your flattering review! We are delighted that you are satisfied with our services and the deadlines met. Your satisfaction is our greatest reward and we hope to see you very soon in our online store.

Best regards,
The Chavin team
M
Marc L.
Rating: 5 out of 5
following a purchase from 30/06/2026
very good
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Response from Chavin
Hello Marc,

We warmly thank you for your positive review and your rating of 5/5. We are delighted to hear that you are satisfied with your experience and hope to see you again soon in our online store.

Best regards,
The Chavin team
P
Par A.
Rating: 5 out of 5
following a purchase from 06/06/2026
Everthing worked out fine. Some more control over the delivery point should have been fine.
D
Danièle L.
Rating: 5 out of 5
following a purchase from 12/06/2026
An excellent first experience due to the listening and help of the sales team. Ultra-fast delivery, extreme care of the package and quality products that satisfied us. Thank you
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Response from Chavin
Hello Danièle,

We warmly thank you for your very positive review. We are delighted that your first experience met your expectations and that our services satisfied you. We hope to see you again soon for new discoveries!

Best regards,
The Chavin shop team
B
Béatrice G.
Rating: 5 out of 5
following a purchase from 25/06/2026
Very good for non-alcoholic cocktail
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Response from Chavin
Hello Béatrice,

We warmly thank you for your review and are delighted to learn that you enjoyed our non-alcoholic cocktails. Your satisfaction is our greatest reward and we would be pleased to welcome you again soon.

Best regards,
The Chavin shop team
E
Evelyne L.
Rating: 5 out of 5
following a purchase from 24/06/2026
Easy order and very fast delivery
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Response from Chavin
Hello Evelyne,

We warmly thank you for your positive feedback. We are delighted that your shopping experience was pleasant and that you received your order quickly. We hope to see you again soon in our online store.

Best regards,
The Chavin team
A
Aude R.
Rating: 5 out of 5
following a purchase from 28/06/2026
I love Chavin's varied offer
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Response from Chavin
Hello Aude,

We warmly thank you for your positive feedback! We are delighted that our varied offer pleases you so much and we hope to continue to satisfy you with our products.

Best regards,
The Chavin team
C
Christophe C.
Rating: 5 out of 5
following a purchase from 19/06/2026
Very disappointed with the Bag-in-Box® Merlot - Non-alcoholic drink - 3L Bad taste of fruit juice with acidity far from the taste of wine Waiting to taste the Discovery Pack De-Alcoholized Wine from France - 4x75cl
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S
Sébastien L.
Rating: 5 out of 5
following a purchase from 04/06/2026
It's quite simple but there are almost too many choices!
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Response from Chavin
Hello Sébastien,

We warmly thank you for your positive review. We are delighted that you appreciated our selection and understand that the choice may seem vast. Please do not hesitate to reach out to us if you need help finding what suits you best.

Best regards,
The Chavin shop team
P
Patrick D.
Rating: 5 out of 5
following a purchase from 27/06/2026
Delivery times were respected and I was notified within seconds of the delivery by text. Nothing to say. Everything is perfect for me.
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Response from Chavin
Hello Patrick,

We sincerely thank you for your positive feedback. We are delighted to learn that you were satisfied with our delivery times and our communication. Your satisfaction is our greatest reward.

Best regards,
The Chavin team
M
Marc C.
Rating: 5 out of 5
following a purchase from 26/06/2026
Perfect, delivery received at the depot in Béziers for my first order, very friendly staff and good advice for future orders regarding choices, overall top
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Response from Chavin
Hello Marc,

A big thank you for your warm feedback! We are delighted to hear that your experience with our team has been positive and that you received good advice for your future orders. Your satisfaction is our greatest reward.

Best regards,
The Chavin team.
C
Céline S.
Rating: 5 out of 5
following a purchase from 05/06/2026
In the range of non-alcoholic wines, the merlot is very good! Delivery in 3 or 4 days. If it were possible to operate with a QR code for delivery, that would be practical, they always have trouble finding the package in the mass. Otherwise, very satisfied!
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Response from Chavin
Hello Céline,

We sincerely thank you for your positive feedback on our alcohol-free Merlot. We are delighted that you appreciated it and take note of your suggestion regarding the QR code for delivery, which could indeed improve our customers' experience.

Best regards,
The Chavin Team
F
Francine M.
Rating: 5 out of 5
following a purchase from 23/06/2026
Very good product, perfect shipping. Very satisfied.
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Response from Chavin
Hello Francine,

We sincerely thank you for your very positive feedback. We are delighted to hear that you are satisfied with your product and our shipping service. Your satisfaction is our greatest reward, and we would be happy to welcome you again soon.

Best regards,
The Chavin shop team
R
Romain C.
Rating: 5 out of 5
following a purchase from 22/06/2026
Very satisfied with my purchase and I recommend it. A new one will be made soon.
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Response from Chavin
Hello Romain,

We warmly thank you for your positive review and your recommendation. We are pleased to know that you are satisfied with your purchase and we will be happy to assist you again with your next order!

Best regards,
The Chavin team
N
Nadia F.
Rating: 5 out of 5
following a purchase from 16/06/2026
Easy order. Delivery on time
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Response from Chavin
Hello Nadia,

We warmly thank you for your positive feedback. We are delighted that your experience with us met your expectations and we hope to see you very soon on our online store.

Best regards,
The Chavin team.
C
Christian F.
Rating: 5 out of 5
following a purchase from 19/06/2026
Easy online ordering on a very well-made site. Very fast delivery. I will be able to enjoy my chilled rosé with this heatwave.
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Response from Chavin
Hello Christian,

We sincerely thank you for your positive feedback. We are delighted that your ordering experience was pleasant and that you can enjoy your rosé during this heat. We look forward to seeing you again soon in our online store.

Best regards,
The Chavin team
A
Alain G.
Rating: 5 out of 5
following a purchase from 19/06/2026
Everything is OK
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Response from Chavin
Hello Alain,

We warmly thank you for your positive feedback! We are delighted to learn that everything is to your satisfaction. Your trust is precious to us.

Best regards,
The Chavin team
F
Fabrice D.
Rating: 5 out of 5
following a purchase from 13/06/2026
Aside from the small initial problem with an incomplete delivery, everything ended up working out and the deliveries were super fast.
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Response from Chavin
Hello Fabrice,

Thank you very much for your positive feedback! We are delighted to hear that everything has finally worked out well and that you appreciated the speed of our deliveries. We would be happy to see you again soon in our store.

Best regards,
The Chavin team
O
Olivier M.
Rating: 5 out of 5
following a purchase from 17/06/2026
Perfect
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Response from Chavin
Hello Olivier,

Thank you very much for your positive feedback! We are delighted that your experience was perfect and we hope to see you again soon in our online store.

Best regards,
The Chavin team
G
Gilles M.
Rating: 5 out of 5
following a purchase from 11/06/2026
EXCELLENT, SERVICE AND PRODUCTS
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Response from Chavin
Hello Gilles,

We warmly thank you for your very positive feedback! It is a true pleasure to know that our products and our service have satisfied you. Your satisfaction is our greatest reward.

Best regards,
The Chavin shop team.
M
Michel S.
Rating: 5 out of 5
following a purchase from 14/06/2026
Quality products. Fast and compliant delivery.
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Response from Chavin
Hello Michel,

We sincerely thank you for your positive feedback. We are delighted that you appreciated the quality of our products and the speed of our service. Your satisfaction is our greatest reward.

Best regards,
The Chavin team.
A
Annie V.
Rating: 5 out of 5
following a purchase from 14/06/2026
Always equal to himself
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Response from Chavin
Hello Annie,

We warmly thank you for your positive feedback. It is a pleasure to know that our efforts continue to satisfy you. We hope to keep meeting your expectations in the future.

Best regards,
The Chavin team.
L
Luc R.
Rating: 5 out of 5
following a purchase from 08/06/2026
Very well satisfied
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Response from Chavin
Hello Luc,

We warmly thank you for your positive feedback. Your satisfaction is our greatest reward and we are delighted to have been able to meet your expectations.

Best regards,
The Chavin team.
C
Christelle S.
Rating: 1 out of 5
following a purchase from 09/06/2026
Package delivered late to a relay point instead of my home. Damaged, the packaging of the cubi has been removed and one product is missing
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