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C
Rating: 5 out of 5
Perfect!
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Customer reviews of Chef de File
Trust Attestation
9,2
/10
Overall rating: 9,2 out of 10
Based on 208 published reviews
Summary of reviews
Chef de File consistently delivers high-quality athletic wear with notable attention to fit and comfort, including jackets, jerseys, bib shorts, and swimsuits that many customers find true to size or slightly snug but comfortable for performance. Shipping is a standout strength, with super fast delivery and careful packaging, often arriving with branded tote bags and added touches like integrated bag accessories and stickers. Customers highlight sturdy construction and materials that perform well in cold to warm conditions, with many praising warmth, breathability, colorful designs, and European manufacturing. The shopping experience is described as reliable and user-friendly, with helpful size guidance and frequent repeat purchases from satisfied cyclists.
Reviews 1 and 5 stars
Reset filtersJ
Rating: 5 out of 5
VERY FAST SHIPPING SATISFYING ITEMS
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G
Rating: 5 out of 5
Very good
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R
Rating: 5 out of 5
Extremely pleasant jersey to wear in high summer heat, however after about ten outings, some seams have loosened, I informed customer service, who was responsive and we were able to find a solution quickly. I recommend Chef de File!
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E
Rating: 5 out of 5
Very good product
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B
Rating: 5 out of 5
Conforms to the description! Great product
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M
Rating: 5 out of 5
very good responsiveness. Product very well finished but size very small
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B
Rating: 5 out of 5
Great. Fast delivery and super quality product
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E
Rating: 5 out of 5
Very nice quality jersey
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C
Rating: 5 out of 5
Very nice products, well cut and very pleasant to wear
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E
Rating: 5 out of 5
Perfectly in line with my expectations. Best regards
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F
Rating: 5 out of 5
Fast delivery. Very good quality cycling t-shirt (poto flo edition)
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R
Rating: 1 out of 5
Very bad experience. A size chart that does not correspond to the size of the jerseys. For the return, costs at my expense, the guy explaining to me that I made a mistake, that the fabric is stretchy, finally a lot of nonsense. Photos and comparison with another jersey, taking measurements... No consideration for the customer! 5 euros for delivery and 6 for return! I will continue to buy from Ekoï, at least the size charts correspond to the sizes of the jerseys received. Even with Rion or Darevie on Aliexpress they cover the returns and the products are of excellent quality.
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Response from Chef de File
Hello Régis, Thank you for your message. Sorry that the XXL size does not suit you. The size guide we have on our site and our size help page to select (https://chefdefile.com/pages/comment-choisir-la-taille-de-son-maillot) is also the one we provide to our clubs and events (about 15,000 short-sleeve jerseys per year). We know that we have products that fit closely to the body, which is why we recommend, in case of doubt, to go for the next size up. The measurements on the size guide should be taken on the person and not on the jersey, as the fabric that makes up our jerseys is stretchy and designed to fit each person's morphology and act as a second skin. The measurement you took on the jersey does not reflect the reality of the size to select. As for our return policy, it is also indicated on our site. Unfortunately, we could have found a solution, but our email has gone unanswered on your part... Best regards, Luca - The Chef de File team
J
Rating: 5 out of 5
Fast shipping and reception.
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G
Rating: 5 out of 5
Very good quality products.
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C
Rating: 5 out of 5
Very good product. Speed in shipping, available if there is a problem, etc.
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O
Rating: 5 out of 5
Perfect and fast shipping
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L
Rating: 5 out of 5
Good quality outfits made in France. After being very disappointed with the quality of the seams of the shorts from Castelli, those from Chef de File guarantee comfort and seam strength, as well as for the jersey.
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F
Rating: 5 out of 5
Very good products, order processed quickly and package delivered in a short time. Very satisfied with the website. The products are well presented.
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R
Rating: 5 out of 5
Since I started ordering from the leader, I have always been very satisfied. Excellent quality products.
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B
Rating: 5 out of 5
Good order tracking The product is beautiful :)
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L
Rating: 5 out of 5
Very high quality jersey and shorts, pocket with practical closure, well cut, received quickly.
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M
Rating: 5 out of 5
Very good products, pleasant to wear and with very nice designs
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B
Rating: 5 out of 5
Nice item pleasant to wear. A little cheaper and I would have bought two!
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J
Rating: 5 out of 5
Very fast delivery. Top products for the gravel range; quality of the shorts, look and comfort of the polos
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O
Rating: 5 out of 5
The post lost the package. The response from the leader was quick and efficient. The new shipment arrived 24 hours later. OM
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S
Rating: 5 out of 5
Top-notch, very fast, super quality socks. I highly recommend.
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C
Rating: 5 out of 5
Very nice and good product
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G
Rating: 5 out of 5
Excellent shorts
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C
Rating: 5 out of 5
Fast and convenient delivery time despite the public holidays. The quality and aesthetics of the products are on point!
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G
Rating: 5 out of 5
Satisfactory delivery times despite the many public holidays during this period in May.
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A
Rating: 5 out of 5
I had a jersey and shorts made to measure for the Liège Bastogne Liège in collaboration with the League Against Cancer. Quality product, deadline respected. The design team is top-notch, and very responsive to requested changes. A BIG THANK YOU to Thomas (sales) for our exchanges, his responsiveness, professionalism, and friendliness!!! I recommend 100% Etienne
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R
Rating: 5 out of 5
Delivery and after-sales service very fast and very nice, nothing to complain about!
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C
Rating: 5 out of 5
I recently discovered the Chef de File brand and I recommend it 100%. Their sales and after-sales service was attentive and very professional when my package did not reach me correctly due to the carrier. They reshipped the order very quickly and the exchanges were very smooth. A big thank you to them
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B
Rating: 5 out of 5
Very good!
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C
Rating: 5 out of 5
Good
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T
Rating: 5 out of 5
Very satisfied with my purchase I love it
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B
Rating: 5 out of 5
Very satisfied
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P
Rating: 5 out of 5
Nice finish and pleasant to wear, we'll see over time but nothing suggests a lack of durability. Winter jacket given for 0-10°C but rather 5-15°C for me, unless you multiply layers above and below.
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B
Rating: 5 out of 5
Very good, nothing to complain about!
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