/10
★★★★★
based on 152 reviews published
★★★★★
based on 152 reviews published
Latest customer reviews
5
/5
★★★★★
Urgent purchase of an underlayer and thermal tights, quick and careful shipping. Clothing that really fits. Now it needs to be cold because today I was too hot
Mathieu R.
purchased on 07/11/2024
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5
/5
★★★★★
Very good products, fast delivery and good customer service responsiveness
Jean-francois S.
purchased on 12/10/2024
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5
/5
★★★★★
Fast, clean, professional and above all excellent product quality. Thank you!
Damien B.
purchased on 31/10/2024
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5
/5
★★★★★
Super article in collaboration with Poto Flo!
Simon P.
purchased on 21/10/2024
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5
/5
★★★★★
Except that I didn't pay enough attention: I was 1 size or even 2 above my usual sizes (and the Chef de File size guide itself!), I tried the jersey quickly, still a thread sticking out... let's move on, it seems to fit me this time, and I quickly removed the tag... except that in use on the bike, it's borderline: the jersey barely reaches my wrists when I ride. But now it's too late, the jersey is left on my arms, 120 euros wasted... And I am not the first to make these comments, but this jersey is ridiculously small for an
Gauthier G.
purchased on 01/10/2024
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1
/5
★☆☆☆☆
What can I say, a site full of promises: great colors, nice materials, Chef de File seemed to have many assets except that... I have never experienced such sizing problems since I started buying cycling clothing! - I took my time to place my order, hesitating on my size for a winter jersey, I asked for advice via email, which was a good idea! Chef de File advised me to go up a size, so M: the Chef de File size guide, which I followed scrupulously, placed me between XS and S... I received a jersey that was too short and very tight, plus a sewing defect on the shoulder, let's move on... I returned it for an exchange for a size
Maligne J.
purchased on 06/09/2024
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Answer from Chef de File
L.
1
/5
★☆☆☆☆
I have tried to order several times and each time my order is canceled after several days
Patricia S.
purchased on 13/09/2024
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Answer from Chef de File
Hello Patricia, Thank you for your message. We are sorry to see that you were unable to order from us. In our records, you are only registered with one order, which we canceled after sending you an email explaining the reasons for this cancellation: a stock error that we could not honor because the product was unavailable. To date, this email explaining it is still unanswered, a week and a half later. You sent us a contact form a few days ago, to which we responded, explaining the problem again, still without a response from you. Email replies would have sufficed to understand the situation. We are of course available to answer your questions to find the best way to satisfy you in your purchases at Chef de File! Sara - Chef de File
5
/5
★★★★★
Top product
Christian B.
purchased on 02/09/2024
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5
/5
★★★★★
Perfect!
Cindy S.
purchased on 30/08/2024
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5
/5
★★★★★
VERY FAST SHIPPING SATISFYING ITEMS
Jean Marie J.
purchased on 30/08/2024
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5
/5
★★★★★
Very good
Guy T.
purchased on 27/08/2024
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4
/5
★★★★☆
Hello. Regarding the quality of the products, no negative remarks as I am very satisfied. For the first time, I encountered problems with the last order, but I still want to thank the team for addressing the issue and following up to ensure the delivery went smoothly. Thank you.
Fabrice O.
purchased on 22/08/2024
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5
/5
★★★★★
Extremely pleasant jersey to wear in high summer heat, however after about ten outings, some seams have loosened, I informed customer service, who was responsive and we were able to find a solution quickly. I recommend Chef de File!
Rémi A.
purchased on 04/06/2024
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5
/5
★★★★★
Very good product
Edgar G.
purchased on 11/08/2024
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5
/5
★★★★★
Conforms to the description! Great product
Bruno J.
purchased on 06/08/2024
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4
/5
★★★★☆
Everything is perfect
Frederique R.
purchased on 29/07/2024
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4
/5
★★★★☆
Fast delivery and quality products
Romain D.
purchased on 01/08/2024
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2
/5
★★☆☆☆
Delivery problem
Loris T.
purchased on 25/07/2024
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5
/5
★★★★★
Very good responsiveness. Product very well finished but size very small
Marc S.
purchased on 21/07/2024
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5
/5
★★★★★
Great. Fast delivery and super quality product
Baptiste R.
purchased on 25/07/2024
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3
/5
★★★☆☆
Attention, the jerseys fit very tightly!
Vincent F.
purchased on 24/03/2024
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5
/5
★★★★★
Very nice quality jersey
Eric V.
purchased on 24/07/2024
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4
/5
★★★★☆
Product conforms to the description, delivery time a bit longer than expected
Adrien L.
purchased on 04/07/2024
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5
/5
★★★★★
Very nice products, well cut and very pleasant to wear
Clem J.
purchased on 21/07/2024
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5
/5
★★★★★
Perfectly in line with my expectations. Best regards
Eric P.
purchased on 20/07/2024
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5
/5
★★★★★
Fast delivery. Very good quality cycling t-shirt (poto flo edition)
Fanny R.
purchased on 17/07/2024
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1
/5
★☆☆☆☆
Very bad experience. A size chart that does not correspond to the size of the jerseys. For the return, costs at my expense, the guy explaining to me that I made a mistake, that the fabric is stretchy, finally a lot of nonsense. Photos and comparison with another jersey, taking measurements... No consideration for the customer! 5 euros for delivery and 6 for return! I will continue to buy from Ekoï, at least the size charts correspond to the sizes of the jerseys received. Even with Rion or Darevie on Aliexpress they cover the returns and the products are of excellent quality.
Régis L.
purchased on 14/07/2024
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Answer from Chef de File
Hello Régis, Thank you for your message. Sorry that the XXL size does not suit you. The size guide we have on our site and our size help page to select (https://chefdefile.com/pages/comment-choisir-la-taille-de-son-maillot) is also the one we provide to our clubs and events (about 15,000 short-sleeve jerseys per year). We know that we have products that fit closely to the body, which is why we recommend, in case of doubt, to go for the next size up. The measurements on the size guide should be taken on the person and not on the jersey, as the fabric that makes up our jerseys is stretchy and designed to fit each person's morphology and act as a second skin. The measurement you took on the jersey does not reflect the reality of the size to select. As for our return policy, it is also indicated on our site. Unfortunately, we could have found a solution, but our email has gone unanswered on your part... Best regards, Luca - The Chef de File team
3
/5
★★★☆☆
Good products unfortunately missing 1 product at delivery
Eric B.
purchased on 16/07/2024
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5
/5
★★★★★
Fast shipping and reception.
Jérémy M.
purchased on 11/07/2024
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4
/5
★★★★☆
I have known it for a short time, but it seems serious and qualitative
Jean-claude P.
purchased on 11/07/2024
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