Customer reviews of Chez Mademoiselle

9,3 /10

Based on 779 published reviews

5 655 84% 4 54 7% 3 19 2% 2 17 2% 1 34 4%

Summary of reviews

The store consistently delivers on product quality and workmanship, with many customers noting beautiful, high-quality lingerie, organza bras, and carefully crafted nightgowns that meet expectations and look as described. Delivery and packaging are repeatedly described as fast or careful, with items arriving in good condition and well-wrapped, and the service experience is praised as reliable and attentive, including friendly staff and smooth returns when needed. The product range and fit are highlighted as a strength, with a large selection, accurate items, and a straightforward ordering process that often meets or exceeds expectations in timing and order accuracy. Overall, customers appreciate the dependable service, strong product presentation, and thoughtful packaging, reflecting a positive shopping experience.

Reviews 2 and 5 stars

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Acheteur Vérifié

Published on 07/04/2021 à 09h01

delighted with my experience, careful and fast delivery, possibility of exchange if a problem on a size....I will remain a customer.

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Claude

Published on 03/04/2021 à 15h59

Excellent quality lingerie, fast delivery and staff who go out of their way to satisfy us.

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Acheteur Vérifié

Published on 28/03/2021 à 14h24

The softness of the garment

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Jean

Published on 28/03/2021 à 13h23

Very pleased

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Acheteur Vérifié

Published on 27/03/2021 à 15h07

the 2 underpulls I bought aren't my first, but over time the cuff ends fray and wash out, so it's impossible to wear them outside the house. I would like to point out that they are nevertheless so comfortable, cosy and warm that I can't do without them. Great article

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Marie Louise

Published on 20/03/2021 à 09h45

very good service . The shipment arrived on time.

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Dominique

Published on 05/03/2021 à 09h29

Great!

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Acheteur Vérifié

Published on 01/03/2021 à 10h39

It's perfect!

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Sylvie

Published on 21/02/2021 à 20h37

At the top!

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Françoise

Published on 18/02/2021 à 09h20

Very good

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Acheteur Vérifié

Published on 11/02/2021 à 15h37

Very fast order, nice package and very good quality.

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Gerard

Published on 07/02/2021 à 09h39

Impeccable

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Danielle

Published on 02/02/2021 à 10h05

With just an "on order", the customer could conclude that the item was not in stock. As for delivery time......attendons......

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Elisabeth

Published on 01/02/2021 à 15h12

It was perfect.

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Maite

Published on 20/01/2021 à 15h41

Very good

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Patricia

Published on 16/01/2021 à 20h59

I didn't get my product because it was out of stock but the site still allowed me to order it, so I was disappointed. Refund was made quickly but I would have preferred it if the stock was up to date and I could have received my order.

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Corinne

Published on 16/01/2021 à 20h28

Fast, very professional telephone contact.

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Jacques

Published on 13/01/2021 à 21h08

Snelle levering, goede producten

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Acheteur Vérifié

Published on 02/01/2021 à 16h08

Product quality. Courtesy during contacts. I am delighted with this first experience with you. Best regards.

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Acheteur Vérifié

Published on 21/12/2020 à 18h49 following a purchase from 11/12/2020

Nice selection. Good brands. Kind

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Michelle

Published on 21/12/2020 à 10h05 following a purchase from 10/12/2020

Everything was perfect!

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Myriam

Published on 17/12/2020 à 12h05 following a purchase from 17/12/2020

Excellent quality products, correct delivery, very much appreciated!

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Published on 14/12/2020 à 15h18 following a purchase from 14/12/2020

This is not my first order from Chez Mademoiselle. As on previous occasions: fast delivery, careful packaging and quality products. So I'm fully satisfied.

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Arlette C.

Published on 01/12/2020 à 20h50 following a purchase from 01/12/2020

Fast delivery. The item is exactly what I expected. Good quality.

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Acheteur Vérifié

Published on 22/11/2020 à 21h22 following a purchase from 22/11/2020

fast delivery , refined packaging

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Michèle T.

Published on 16/11/2020 à 16h36 following a purchase from 16/11/2020

Very satisfied with my orders. I highly recommend

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Ghislaine E.

Published on 16/11/2020 à 15h21 following a purchase from 16/11/2020

Very satisfied with my order, but I already knew the product. On the other hand, reliability and speed of delivery. Thank you

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Published on 13/11/2020 à 17h09 following a purchase from 13/11/2020

Perfect

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Pierrette G.

Published on 13/11/2020 à 05h21 following a purchase from 13/11/2020

Thank you and good luck

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Charles R.

Published on 12/11/2020 à 17h53 following a purchase from 12/11/2020

I've ordered from Mademoiselle 4 times, and have always been very satisfied with the service. For my last delivery, during the November re-containment period, a small handwritten card slipped into the parcel thanked me for helping a small retailer get through this crucial period. I was delighted to have supported a tasteful business on a human scale. Thank you, Mademoiselle.

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Annie G.

Published on 06/11/2020 à 17h56 following a purchase from 06/11/2020

Very good product quality. Excellent service. Would recommend. Many thanks

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Paule

Published on 31/10/2020 à 14h44 following a purchase from 31/10/2020

very well

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Acheteur Vérifié

Published on 26/10/2020 à 17h54 following a purchase from 26/10/2020

The clothes fit perfectly and the delivery was fast. This is not the first time I've ordered.

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Philippe

Published on 23/10/2020 à 07h20 following a purchase from 23/10/2020

all is well

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Francoise N.

Published on 16/10/2020 à 14h51 following a purchase from 16/10/2020

VERY GOOD

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Rosa

Published on 19/09/2020 à 15h19 following a purchase from 19/09/2020

Todo perfecto

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Elisabeth G.

Published on 13/09/2020 à 07h25 following a purchase from 13/09/2020

It's my first order and I'm very satisfied.

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Jacques D.

Published on 08/09/2020 à 16h06 following a purchase from 08/09/2020

Everything was delivered promptly and the products were perfect.

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Irene

Published on 04/09/2020 à 15h56 following a purchase from 04/09/2020

Everything is very good: lingerie, nightgowns, swimwear, telephone reception (I buy by mail order when I can't come to Bordeaux), it's really excellence! Irène Pantalacci

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Acheteur Vérifié

Published on 28/08/2020 à 09h50 following a purchase from 28/08/2020

Very happy with my purchase and the mademoiselle website! Thank you

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