Customer reviews of CHIBI AKIHABARA

Very good! Waited a little long but the packaging was appropriate and the products perfect. Very happy with my purchases and the figurine offered! (December promotion)

Fast delivery, package in good condition.

Broken voldemort wand

I recommend this site, which I find very reliable.order received promptly, even a little before the date indicated.the figurine looks good, although the colors in the photo are not quite a reflection of reality, but it's still beautiful.

Figurine delivered damaged4 days to get a response from supportA very bad experience

Arrived in good condition and quickly (after 5 days)

A message or notification that there has been a delay might be an idea for improvement.

Easy ordering on the site, delivery time a little long after ordering.

Very nice figurine

Order cancelled with great difficulty 2 weeks ago and I still have not been reimbursed.

Delays not respected in relation to the site. Support that responds when it suits them - Infamous support, I think that even FNAC does better.EditIf you do not assume the deadlines do not get ahead with false advertising.Paypal has contacted me to give me right. Sincerely a customer who will never order again! Order of the 4th received on the 12th, almost a week late! :)

The delivery was fast! However, the name of the item was written on the box and this unfortunately spoiled my surprise for my girlfriend's Christmas present.

Perfect items. Disappointing place of delivery, not the one requested.

2 orders received out of 6 without any intervention on my part I still won't have any news, moreover no effort on their part for my order search via my account or name...

Difficulties because the parcel was not collected and I was not informed. But after a few exchanges, the refund was made.

So nothing to say about shipping, very fast, but some figurines were really very small, very disappointed.

This is the second time I've ordered from you:) the first time I had nothing to say about the delivery times (very fast), the receipt of the parcel and the condition of the figurine packaging, everything was well protected! As for the protection of the figurines, there was a small problem with Yuuki's packaging (the box was a little damaged...) As for the figurine, it's fine... And lastly, I've just placed another order, the only problem is that there's no feedback on the preparation of the parcel...

Fast delivery and well-packaged products. If I had one thing to complain about, I find the website a little slow...

I've ordered from this site before, and had no problems until recently, when I discovered that the figurines were reconditioned (I don't know if this is the case for all of them or not, but I was told that they were, even though I'd received new, unopened figurines). As a result, on my last order I received a figurine that was very badly packaged, with a missing part, while another of the same character, the box had not been opened and was in its original packaging. The same goes for a Bandai model where the box wasn't closed. I don't know if this is normal or not, but for this kind of product where all the parts are essential, it's worrying not to even have sotch on it. What's more, the after-sales service needs to be improved... On the phone, I had the impression that my interlocutor was talking down to me, when all I was asking for was a normal, new figurine, like the others I've received with no problems. I didn't really get an answer to my questions and I'm still waiting for my problem to be solved.

New figurine , carefully packed , delivered on time without any problem .

I received my order very quickly!

generally good reception :) well protected shipment

My latest purchase went super well, as it has for years when I order from this site, shipping is fast and careful and the choice of items is very large. However, my latest purchase (SPM figurine of Hatsune Miku: Ghost) arrived with a factory defect: only a quarter of the neck was glued normally, causing the head to tilt and risk breaking when the strands were fitted. In this case, I applied a dot of glue to fix the problem, but I'm withdrawing one star because I couldn't find any customer service to allow an exchange in the event of a problem with the product (the Sega Prize service is Japanese).

A very good site, secure, item arrives in perfect condition but very long waiting time.

Parcel received after a few trips but all in good condition overall.

Totally satisfied! My order arrived quickly and in perfect condition.

Great products but received 10 months later. Even if it doesn't depend on the retailer, it's still a very long time.

Everything went rather smoothly, I was just informed a little late that a figurine was no longer available. But a solution was found and everything was back to normal.

I pre-ordered two figurines from them, and when I got to the pre-order end date for the second figurine, I was worried that I wouldn't receive a delivery notice, so I checked the site, which had shifted the pre-order end date by 1 month without notifying the customer. When I contacted customer service, they explained that there was a delay in delivery on one of the two figurines, and that if I wanted to receive the first figurine, which was available, in advance, I'd have to pay additional delivery charges. In the end, I received both figurines three months late...

All my orders have always gone well on Chibi, which is a very good site with a good catalog.

Very good communication with the service. I was worried about my parcel not arriving. They were able to reassure me. The product is top notch! The packaging was very careful.

The box arrived undamaged, but the figurine arrived with a broken end. Nothing very serious but I contacted the support and there is no answer in a week.what it would be if the damage were more important!

As ordered.

Why did you send 2 different items when the 2 were similar? Otherwise very happy with the product and fast delivery

Figurine with half-removed arm and badly painted katana

Very good, I love it

Long delivery time but not disappointed with the merchandise! Thank you ;)

Hello I'm having a fit over the packaging of Ichiban Kuji products. The boxes of figurines and other items constantly arrive damaged, because they're not packed properly. This is the 3rd time this has happened to me.

Apart from the deliveryman dropping the parcel on the ground as if it were just a stone, there's nothing to complain about. The figurine ordered is just fine.

Always get G and H...seems rigged