Customer reviews of CHIBI AKIHABARA

Super fast delivery

Could you please add a search filter on figurine size, just below the one on price? That would be great, as I don't have much room at home, so when I search for figurines on your site, I'm interested in those that are ~20 cm maximum.

The service is perfect and so is the packaging, my weekly shonen jump was well protected by paper and plastic to fill the void in the box.

fast delivery but some boxes were damaged which is a pity

good products. fast delivery super cool

Very good but little information on the progress of the parcel

The figurine is beautiful and well worth the money.

Very disappointed compared to the ratings on this site. You don't need to have a problem with the order because the after-sales service sucks. It's after having been on other site and forum concerning chibi akihabara to make me another opinion that I saw that it had full of problem already and that in addition to that it suppresses all bad opinion (perhaps that this one will be also).In any case never more I will order at them.Réponse à Chibi Akihabara:Bonjour,Oui je vois que sur ce site il n'y a pas filtrage autant pour moi je retirer ce que j'ai dit et tant mieux si c'est le cas.Yes you talk about reviews on this site but without talking about reviews on the internet, I asked around me people who are used to buying figurines online, your site is not very in praise too.A procedure that is not explained anywhere and I find that you explain poorly at first you offer me a 10 percent credit or an exchange. Then you tell me to break the figurine when it's already broken without any explanation. What you also forgot to mention is that if I send it back, I have to pay the shipping costs myself, even though I'm the one who received it broken. Yes, I didn't reply, I was advised to insist, but I don't think there's any point, so I've decided to close the case, and I don't feel like paying for the return parcel as well. It'll cost me less, but I'll try to get someone to repair it for me and cover up the breakage a bit. I still received a figurine where I have nothing to say but if you've looked on Truspilot you must have seen it I've noted it well because it corresponds to what I ordered." Truspilot with 1?227 and a verified company flag. It's true that 89% positive reviews from many different customers doesn't carry much weight" as you say in this sentence so you don't have to worry about any negative reviews will not harm your sales and your regular customers.I also wish you a good dayCordially.

Superb quality product with a slight downside in terms of waiting time.

Bonjour Frankly very well except the cardboard protection of delivery was in an appalling

I didn't hear from the carrier when my order arrived and it was hard to check the status of my order, especially since it was a pre-order. I was worried (I'm new to the site) so I took off a point. But otherwise, everything was perfect! It arrived pretty quickly and everything :) I'd recommend the site!

The broly figurine has paint and molding defects, very disappointed with the quality.

The product arrived on time, in good condition.the figure is huge, fairly well detailed despite some inconsistencies with the new film.the figure had traces of use, but I do not know if this comes from the supplier or directly from the factory. ?.. In any case satisfied, since the time I'm looking for one with a fair price.

The site is pretty well done, the team is fast and responsive. One point in months for the follow-up of pre-orders that disappear from the site without leaving any information on the date of receipt.

Good quality, but some defects. Difficulties during assembly. I remain satisfied with my purchase.

Well packaged. The figurine is beautiful.

Very good product, my only complaint is the very large box for the small number of products.

I had no problems with the products, the figurines arrived intact and without defect. The only downside, apart from two corners of the box that were a little damaged but details that didn't bother me as long as the figurines were intact, was the delivery service. It was supposed to be a colissimo with signature, and dropped off at the post office if absent, but the deliveryman dropped the parcel off with a neighbor... without signing for it, checking the person's ID or notifying me with a note in the letterbox or a text message... Fortunately, the neighbor was honest and brought the parcel back to me the same evening... But that's the delivery service that's not up to scratch, the store is for me. It's the delivery man who's the star less.

No communication on pre-orders which are postponed

Chibi Akihabara offers various products. I had the opportunity to order several figurines on this site and they did not disappoint me, the parcel was well protected and the figurines were in super good quality (I recommend this site).I put 4/5 because sure of other sites the price is a little lower and sure Chibi Akihabara the figurines are removed from the sale thus it removed me that I wanted to order initially if not I would have put 5 stars.

Too many e-mails during the mailing period

Try to close the package better as Scotch tape tears easily.

Fast delivery

Very fast delivery in 48 hoursOne of the figurines arrived with a glue stain (fortunately not very visible)But the quality and authenticity of the figurines is there.Like most sites, we have access to the new or next new model...

Fast delivery and attractive prices

A serious site, fast deliveries.lacks a bit of lotteries and last one to one.Very professional and attentive to the customer.Best site for your flowers your collection.

I just can't understand what went wrong. I specifically asked for a refund after I paid the wire transfer. But they wouldn't give it to me. When I was able to send the proof of payment that they wanted. They updated my order and send it out even though I specifically said I wanted a refund for my cancellation. I do have to say their customer service may be slow but they ship out products very fast.

Everything was perfect, the only problem I had was using the site because it has a lot of trouble loading pages or when you hover over a button the site takes a long time to realize it before proposing to click on it, which makes browsing it very time consuming, which is a shame for an online store because as everything takes time, you often just want to stop browsing because it takes too long to use. And the second thing that disappointed me a bit was the fact that once you've placed your order, you can't see in the order history what the figurines you've just bought look like. There are no miniatures or links to the figurine, just the name of the product. It would be cool to have at least a preview of what you've bought, firstly to be sure you haven't made a mistake, and secondly to be able to review the products you've ordered. Otherwise, everything was good, the selection was varied and easy to find when you take your time. It's a really good site, but it just has a few usability problems.

Good site. Just the pre-orders a little long ... but I'm patient ... once paid I'm sure they will arrive. But often 3 months late... then it's like that. Then the packages reinforce them a little more. Scotch double dose please because 2 packages opened ... everything was inside but please think about it thank you

The figures arrived in good condition, apart from the hair on one.

The parcel was supposed to arrive on December 24th for Christmas and it arrived on the 27th, but apart from that the parcel was in order.

Delivery 3 days after the expected date, otherwise everything was fine.

A very good site, with a wide selection and relatively fair prices, but a small downside: with recent orders, the boxes of figurines arrived a little dented, which wasn't the case before.

Very fast delivery, product confirmed.

I had made a pre-order on this site. In the end I got the parcel but with a delay (2 months). I can't blame them for that given the current situation. I asked them when they expected to deliver my parcel and I got a quick reply from them and indeed I did receive it within the time indicated. The parcel arrived in perfect condition and I would recommend them.

Delivery a little slow (due to a staff absence) but efficient! However, a small lack of communication concerning the preparation of the delivery, which took several days without any indication of the waiting time (e.g.: your order will be prepared in 2 days) would have been nice.

Delivered quickly during the holiday season.I'm taking off one star because I ordered gunpla that were no longer sealed.

Delivery 8 months after order!

There's nothing to say about order management-everything went smoothly. Just, the separation between pre-order and stock is not necessarily clear. We'd like to add the separate shipment feature as soon as the order is placed, not afterwards.

it was square, it took a little while but I received my order in excellent condition