9.5/10
★★★★★
based on 2907 reviews published

Latest customer reviews

5 /5
★★★★★

Very good value for money. Fast and accurate delivery

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Monsieur G.
purchased on 25/06/2024
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Answer from CHIBI AKIHABARA
Hello,Thank you for taking the time to post a review! See you soon on Chibi Akihabara! Have a nice day ^^
1 /5
★☆☆☆☆

No response to emails despite reminders. Cancellation requests ignored and censorship on social networks when confronted with the facts.

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Popolaca
purchased on 11/03/2024
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Answer from CHIBI AKIHABARA
Hello,Thank you for sharing your experience, although we are surprised by your feedback. After a thorough search of our archives, we have found no record of correspondence or cancellation requests associated with your email address (last order in 2018 - Delivered). We always strive to respond to all customer queries as quickly as possible, and there appears to have been a misunderstanding in your case.We understand your frustration and would like to rectify this situation immediately. To this end, an e-mail has been sent to the address indicated on Trustpilot, and we are now awaiting your feedback by telephone (07.81.42.04.18.) or e-mail. We are committed to providing you with a positive customer experience and will treat every issue with the necessary care.We hope to have the opportunity to restore your confidence in our service and address your concerns in a satisfactory manner.Looking forward to hearing from you,Sincerely.
5 /5
★★★★★

Very serious site and fast deliveryVery satisfied for a first experience.

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Sebastien V.
purchased on 13/06/2024
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Answer from CHIBI AKIHABARA
Hello,We are delighted to hear that you are satisfied with your first order! Thank you for your feedback! :DBon day & see you soon on Chibi Akihabara!
5 /5
★★★★★

A very good experience with chibi akihabara

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Yamoshi D.
purchased on 17/06/2024
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Answer from CHIBI AKIHABARA
Hello,We are delighted to hear that you are satisfied with your order! Thank you for your feedback! :DBon day & see you soon on Chibi Akihabara!
5 /5
★★★★★

Slight delay of one figurine, but a mail of explanation and apology arrive quickly. Super ????

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Juliette
purchased on 17/06/2024
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Answer from CHIBI AKIHABARA
Hello,Thank you for your feedback! :DNWe do our best to keep you informed and apologize for any delay. Have a nice day & see you soon!
5 /5
★★★★★

I received exactly what I wanted, in perfect condition and on time. Even the packaging was perfect!

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Lucette
purchased on 15/06/2024
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Answer from CHIBI AKIHABARA
Hello,We are delighted to hear that you are satisfied with your order! Thank you for your feedback! :DBon day & see you soon on Chibi Akihabara!
5 /5
★★★★★

Order tracking is perfect and communication is very good.

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Vale
purchased on 11/06/2024
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Answer from CHIBI AKIHABARA
Hello,Thank you for your review! Glad you were satisfied with our follow-up and communication ^^Happy day & see you soon on Chibi Akihabara!
5 /5
★★★★★

Quality product

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Matthieu C.
purchased on 12/06/2024
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Answer from CHIBI AKIHABARA
Hello,Thank you for your review! 😀 Glad you are satisfied with the quality of the product ^^Happy day & see you soon on Chibi Akihabara!
5 /5
★★★★★

The figurine arrived quickly. Great stuff.

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La M.
purchased on 12/06/2024
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Answer from CHIBI AKIHABARA
Hello,Thank you for taking the time to post a review! :DBalive day & see you soon on Chibi Akihabara!
5 /5
★★★★★

I had to wait a long time to receive my order, but the support team explained to me that it came from the supplier. So you can't really blame them. And in the end it arrived, so I'm very satisfied!

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Norrig
purchased on 11/06/2024
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Answer from CHIBI AKIHABARA
Hello,First of all, thank you for your patience and understanding, but also for your opinion! Glad you're happy with your order! :DBon a good day & see you soon on Chibi Akihabara!
5 /5
★★★★★

The parcel is always well protected and I'm happy with my purchase.

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Alexandre
purchased on 11/06/2024
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Answer from CHIBI AKIHABARA
Hello,Thank you for taking the time to post a review! :DBalive day & see you soon on Chibi Akihabara!
5 /5
★★★★★

Quality product, neat packaging, fast delivery

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Gab83
purchased on 06/06/2024
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Answer from CHIBI AKIHABARA
Hello,Thank you for taking the time to post a review! :DBalive day & see you soon on Chibi Akihabara!
5 /5
★★★★★

Quality figurine received quickly and well protected. I will continue my collection on this site.

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Frenz
purchased on 11/06/2024
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Answer from CHIBI AKIHABARA
Hello,Glad your figurine arrived quickly and in perfect condition. Thank you for your feedback and loyalty! Have a nice day & see you soon on Chibi Akihabara!
5 /5
★★★★★

The delivery time was respected.the products received are in very good condition.thank you very much!

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Nicolas G.
purchased on 25/05/2024
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Answer from CHIBI AKIHABARA
Hello,Thank you for taking the time to post a review! :DBalive day & see you soon on Chibi Akihabara!
5 /5
★★★★★

Fast delivery, product in very good condition on receipt but not good enough and very efficient customer service.

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Assia K.
purchased on 03/06/2024
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Answer from CHIBI AKIHABARA
Hello,Glad everything went well. Have a nice day & see you soon on Chibi Akihabara!
5 /5
★★★★★

Excellent as always

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David P.
purchased on 03/06/2024
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Answer from CHIBI AKIHABARA
Hello,Thank you for your loyalty and for taking the time to post a review! :DBon a good day & see you soon on Chibi Akihabara!
5 /5
★★★★★

Fast delivery and good priceOfficial figurines.Nice catalog of figurines.

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Marc-antoine R.
purchased on 03/06/2024
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Answer from CHIBI AKIHABARA
Hello,Thank you for your review! :DBonjour & à bientôt sur Chibi Akihabara !
5 /5
★★★★★

Fast, efficient, well-protected package!!!

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Papus
purchased on 03/06/2024
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Answer from CHIBI AKIHABARA
Hello,Thank you for taking the time to post a review! :DBalive day & see you soon on Chibi Akihabara!
5 /5
★★★★★

When I ordered the figurine, it hadn't yet been released. It was released at the beginning of June and delivered within a week. Fast and well packaged. Very satisfied with this purchase.

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Camille R.
purchased on 04/06/2024
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Answer from CHIBI AKIHABARA
Hello,Thank you for your feedback! We are happy to hear that you are satisfied with your purchase ^^Happy day & see you soon on Chibi Akihabara!
5 /5
★★★★★

Perfect as usual, I never tire of ordering my figurines from this site and I won't order anywhere else! The deliveries are fast, perfectly protected, and they always do their best, so really just go for it with your eyes closed, I can't even count the number of orders I've made, but I know it's far from over!

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Xlittle A.
purchased on 03/06/2024
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Answer from CHIBI AKIHABARA
Hello,Thank you for your review & your loyalty! :DBon day & see you soon on Chibi Akihabara!
5 /5
★★★★★

Great! Clear and fast follow-up, I really recommend this store, I always order here and I've never been disappointed!

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Laura
purchased on 27/05/2024
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Answer from CHIBI AKIHABARA
Hello,Thank you for your recommendation & your loyalty! :DBon day & see you soon on Chibi Akihabara!
5 /5
★★★★★

Contents identical to order and no breakage

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Ansenne
purchased on 27/05/2024
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Answer from CHIBI AKIHABARA
Hello,Thank you for taking the time to post a review! :DBalive day & see you soon on Chibi Akihabara!
5 /5
★★★★★

Ordered very well, received well and quickly. Parcel well covered, protected and official in its box.

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Thomas
purchased on 24/05/2024
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Answer from CHIBI AKIHABARA
Hello,Thank you for taking the time to post a review! :DBalive day & see you soon on Chibi Akihabara!
5 /5
★★★★★

The figurines I ordered were in very good condition. The parcel was well cared for and protected so that nothing could happen to them. And having pre-ordered, I got a discount on the base price, which is great!

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Chloé M.
purchased on 27/05/2024
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Answer from CHIBI AKIHABARA
Hello,Thank you for your positive feedback! :DBonjour & à bientôt sur Chibi Akihabara !
5 /5
★★★★★

Thank you for arriving in very good condition!

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Inès
purchased on 27/05/2024
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Answer from CHIBI AKIHABARA
Hello,Thank you for taking the time to post a review! :DBalive day & see you soon on Chibi Akihabara!
5 /5
★★★★★

Super fast shipping and very good packaging

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Cam M.
purchased on 23/05/2024
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Answer from CHIBI AKIHABARA
Hello,Thank you for taking the time to post a review! :DBalive day & see you soon on Chibi Akihabara!
4 /5
★★★★☆

My order took a little time ( 2 more months at least )

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All M.
purchased on 24/05/2024
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2 /5
★★☆☆☆

I waited 5 months for my order, but in the end I didn't even get all of it. Disappointed and I will not return to your site.

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Jean-sébastien P.
purchased on 24/05/2024
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5 /5
★★★★★

Package arrived quickly and very well packaged, the box of the figurine is in perfect condition, nothing to complain about.

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Dylan F.
purchased on 17/05/2024
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Answer from CHIBI AKIHABARA
Hello, Thank you for your review! 😀 We're delighted that your package arrived quickly and in perfect condition. Have a nice day and see you soon on Chibi Akihabara!
5 /5
★★★★★

It is excellent as I received my order on time and in excellent condition.

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Arnaud A.
purchased on 17/05/2024
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Answer from CHIBI AKIHABARA
Hello, thank you for your opinion! Have a nice day and see you soon on Chibi Akihabara!
5 /5
★★★★★

Despite the long wait for delivery of the pre-ordered product, the item arrived in perfect condition, with serious tracking of the delivery.

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Ah
purchased on 15/05/2024
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Answer from CHIBI AKIHABARA
Hello, thank you for your feedback! Have a nice day and see you soon on Chibi Akihabara!
5 /5
★★★★★

Top, nothing to complain about, fast, efficient, delivered to my home.

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Fred M.
purchased on 14/05/2024
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Answer from CHIBI AKIHABARA
Hello,Thank you for taking the time to post a review! See you soon on Chibi Akihabara! Have a nice day ^^
5 /5
★★★★★

Perfectly packaged parcel.

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Mathieu S.
purchased on 17/05/2024
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Answer from CHIBI AKIHABARA
Hello,Thank you for taking the time to post a review! See you soon on Chibi Akihabara! Have a nice day ^^
4 /5
★★★★☆

Well arrived

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Ludovic
purchased on 14/05/2024
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Answer from CHIBI AKIHABARA
Hello,Thank you for sharing your experience about your order with us.Please let us know what we could improve to get 5 stars :DV Wishing you a nice day & see you soon ^^
5 /5
★★★★★

Waited a little long but it was worth it I ordered the power threezero and nothing to say it is perfect no problem with the box etc, very well protected.

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Yann-evan
purchased on 14/05/2024
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Answer from CHIBI AKIHABARA
Hello, Thank you for your review & recommendation! Have a nice day and see you soon on Chibi Akihabara!
5 /5
★★★★★

I've been a customer for years, and I'm always satisfied with Chibi's services. The deliveries are clean and tidy, and they're easy to contact. Well done and thank you.

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Alexandre D.
purchased on 08/04/2024
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Answer from CHIBI AKIHABARA
Hello,Thank you so much for your loyalty and your feedback! 😀 We are delighted to know that you are still satisfied with our services after all these years.^^Your satisfaction is our priority, and we will continue to provide quality services with careful shipping and accessible customer service.A huge thank you from the whole team for your continued support! Have a great day and see you soon on Chibi Akihabara!
2 /5
★★☆☆☆

The figurine box arrived damaged, whereas the parcel was intact. By this I mean that the box with the figurine was placed in the parcel already damaged by the pieces of tape present. I'm so disgusted that I haven't yet opened the box to check the figurine.

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Vanessa A.
purchased on 17/05/2024
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Answer from CHIBI AKIHABARA
Hello,First of all, we would like to express our sincere regret at the damaged state of one of your boxes of figurines. We would have really appreciated it if you had contacted our customer service department as soon as you noticed the problem, as this would have enabled us to intervene quickly to find a solution and rectify the situation to your complete satisfaction.We have sent you a detailed e-mail with the aim of better understanding and resolving the inconvenience you have encountered.Looking forward to your reply by e-mail and in the hope of being able to rectify this situation,Yours sincerely.
5 /5
★★★★★

No complaints

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Client
purchased on 14/05/2024
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Answer from CHIBI AKIHABARA
Hello,Thank you for taking the time to post a review! See you soon on Chibi Akihabara! Have a nice day ^^
5 /5
★★★★★

Very good feedback in case of questions.impeccable delivery and packaging.I recommend.

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Virginie G.
purchased on 14/05/2024
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Answer from CHIBI AKIHABARA
Hello,Thank you very much for your feedback! :DNWe are delighted that our customer service has satisfied you and that you have appreciated the quality of our delivery and packaging.Please do not hesitate to come back to us if you need anything, and thank you for your recommendation! Have a great day and see you soon on Chibi Akihabara!
5 /5
★★★★★

It's a trustworthy site. I pre-ordered a collectible figurine. I received the figurine in perfect condition when it was produced by the publisher. The team also answered my questions perfectly when I contacted them by email. If I were to place another order for a collector's figurine, I'd probably go through Chibi Akihabara.

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Sg
purchased on 15/05/2024
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Answer from CHIBI AKIHABARA
Hello,Thank you very much for your trust and your positive feedback! 😀 We are delighted that your experience with our site has been satisfactory, from pre-ordering to receiving your figurine in perfect condition.We are here to answer all your questions and we are happy to have been able to help you.Have a great day and see you soon on our site!