/10
★★★★★
based on 2835 reviews published
★★★★★
based on 2835 reviews published
Latest positive customer reviews
5
/5
★★★★★
Despite the long wait for delivery of the pre-ordered product, the item arrived in perfect condition, with serious tracking of the delivery.
Ah
purchased on 15/05/2024
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Answer from CHIBI AKIHABARA
Hello, thank you for your feedback! Have a nice day and see you soon on Chibi Akihabara!
5
/5
★★★★★
Top, nothing to complain about, fast, efficient, delivered to my home.
Fred M.
purchased on 14/05/2024
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Answer from CHIBI AKIHABARA
Hello,Thank you for taking the time to post a review! See you soon on Chibi Akihabara! Have a nice day ^^
5
/5
★★★★★
Perfectly packaged parcel.
Mathieu S.
purchased on 17/05/2024
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Answer from CHIBI AKIHABARA
Hello,Thank you for taking the time to post a review! See you soon on Chibi Akihabara! Have a nice day ^^
4
/5
★★★★☆
Well arrived
Ludovic
purchased on 14/05/2024
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Answer from CHIBI AKIHABARA
Hello,Thank you for sharing your experience about your order with us.Please let us know what we could improve to get 5 stars :DV Wishing you a nice day & see you soon ^^
5
/5
★★★★★
Waited a little long but it was worth it I ordered the power threezero and nothing to say it is perfect no problem with the box etc, very well protected.
Yann-evan
purchased on 14/05/2024
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Answer from CHIBI AKIHABARA
Hello, Thank you for your review & recommendation! Have a nice day and see you soon on Chibi Akihabara!
5
/5
★★★★★
I've been a customer for years, and I'm always satisfied with Chibi's services. The deliveries are clean and tidy, and they're easy to contact. Well done and thank you.
Alexandre D.
purchased on 08/04/2024
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Answer from CHIBI AKIHABARA
Hello,Thank you so much for your loyalty and your feedback! 😀 We are delighted to know that you are still satisfied with our services after all these years.^^Your satisfaction is our priority, and we will continue to provide quality services with careful shipping and accessible customer service.A huge thank you from the whole team for your continued support! Have a great day and see you soon on Chibi Akihabara!
5
/5
★★★★★
No complaints
Client
purchased on 14/05/2024
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Answer from CHIBI AKIHABARA
Hello,Thank you for taking the time to post a review! See you soon on Chibi Akihabara! Have a nice day ^^
5
/5
★★★★★
Very good feedback in case of questions.impeccable delivery and packaging.I recommend.
Virginie G.
purchased on 14/05/2024
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Answer from CHIBI AKIHABARA
Hello,Thank you very much for your feedback! :DNWe are delighted that our customer service has satisfied you and that you have appreciated the quality of our delivery and packaging.Please do not hesitate to come back to us if you need anything, and thank you for your recommendation! Have a great day and see you soon on Chibi Akihabara!
5
/5
★★★★★
It's a trustworthy site. I pre-ordered a collectible figurine. I received the figurine in perfect condition when it was produced by the publisher. The team also answered my questions perfectly when I contacted them by email. If I were to place another order for a collector's figurine, I'd probably go through Chibi Akihabara.
Sg
purchased on 15/05/2024
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Answer from CHIBI AKIHABARA
Hello,Thank you very much for your trust and your positive feedback! 😀 We are delighted that your experience with our site has been satisfactory, from pre-ordering to receiving your figurine in perfect condition.We are here to answer all your questions and we are happy to have been able to help you.Have a great day and see you soon on our site!
5
/5
★★★★★
The figurines arrived promptly and well-protected. They are identical to the photo and join my collection ^^
Emelyne P.
purchased on 15/05/2024
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Answer from CHIBI AKIHABARA
Hello,Thank you very much for your feedback! 😀 We are delighted to hear that your figurines arrived quickly and in perfect condition, and that they correspond to your expectations.We are happy to contribute to enriching your collection! Have a great day and see you soon on Chibi Akihabara!
5
/5
★★★★★
Everything on this site is perfect! Most of the products on offer are of the highest quality. The service before and after the sale is remarkable.
Cyril
purchased on 14/05/2024
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Answer from CHIBI AKIHABARA
Hello,Thank you very much for your review! We are delighted that you are satisfied with the quality of our products and our service... Have a nice day and see you soon on Chibi Akihabara!
4
/5
★★★★☆
Need to ask for information about the delivery time and then learn that the supplier is late. I give 4 stars because the quality of the figurines and the support is satisfactory but 1 star for the information on your order.
Maxence
purchased on 14/05/2024
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Answer from CHIBI AKIHABARA
Hello,Thank you for your feedback :)We are delighted that you are satisfied with the quality of our figurines and our customer service. However, we recognize the crucial importance of keeping you informed of the status of your order. That's why we've set up an e-mail system to notify you as soon as there's a change in the release date of a pre-ordered product. Should this system malfunction, you can always consult the forecast release dates in your customer area, in the "Your Preorders" tab, even if the products are no longer online. We appreciate your feedback and are committed to improving our communication. Have a good day and see you soon!
5
/5
★★★★★
Fast and reliable
Oceanne H.
purchased on 13/05/2024
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Answer from CHIBI AKIHABARA
Hello,Thank you for taking the time to post a review! See you soon on Chibi Akihabara! Have a nice day ^^
5
/5
★★★★★
I pre-ordered a rather rare yu-gi-oh figurine, and the prices are not excessive. The store offers a very wide choice of licenses, and the staff are very pleasant.
Carine P.
purchased on 13/05/2024
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Answer from CHIBI AKIHABARA
Hello,Thank you very much for your review! 😀 We are delighted that you are satisfied with your pre-order and our wide selection of licenses. ^^Have a nice day and see you soon on Chibi Akihabara!
5
/5
★★★★★
I received my first order a few days ago and everything went well! The boxes are in perfect condition and the products are authentic! I will highly recommend your site to my friends and prepare a new order!
Alexia A.
purchased on 13/05/2024
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Answer from CHIBI AKIHABARA
Hello,We are delighted to hear that you are satisfied with your first order! Thank you very much for your review and recommendation! Have a nice day and see you soon on Chibi Akihabara!
5
/5
★★★★★
Available for any question.very nice model.
Vincent
purchased on 07/05/2024
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Answer from CHIBI AKIHABARA
Hello,Thank you for taking the time to post a review! See you soon on Chibi Akihabara! Have a nice day ^^
5
/5
★★★★★
Good quality product, delivered on time.
Charpentier G.
purchased on 07/05/2024
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Answer from CHIBI AKIHABARA
Hello,Thank you for taking the time to post a review! See you soon on Chibi Akihabara! Have a nice day ^^
5
/5
★★★★★
Pre-ordered monster hunter figurinePackage received and in perfect condition
Mk
purchased on 06/05/2024
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Answer from CHIBI AKIHABARA
Hello,Thank you for your review! :DBonjour & à bientôt sur Chibi Akihabara !
5
/5
★★★★★
Fast and compliant product
Antonio S.
purchased on 07/05/2024
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Answer from CHIBI AKIHABARA
Hello,Thank you for taking the time to post a review! See you soon on Chibi Akihabara! Have a nice day ^^
5
/5
★★★★★
Good management of pre-orders, fast shipping once all products are in stock, responsive customer service, the package is well made and the contents are properly protected. I've done business with them several times, and I've never been disappointed! I highly recommend Chibi Akihabara.
Alex
purchased on 12/05/2024
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Answer from CHIBI AKIHABARA
Hello,Thank you very much for your review and recommendation! :DNWe are delighted to know that you are satisfied with our services, thank you for your loyalty! Have a nice day and see you soon on Chibi Akihabara!
5
/5
★★★★★
Really good service. They're pros and offer great products.
Thomas G.
purchased on 06/05/2024
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Answer from CHIBI AKIHABARA
Hello,Thank you very much for sharing your experience! :DV Wishing you a pleasant day & see you soon!
5
/5
★★★★★
Very safe site and very responsive and caring team. Ease of payment. I highly recommend for purchases. Very happy with all my orders. Thank you very much
Nymphae
purchased on 08/04/2024
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Answer from CHIBI AKIHABARA
Hello,Thank you very much for your recommendation & your loyalty! :DNWe are delighted that you enjoyed your experience on our site. Your satisfaction is our priority, and we are here to help you if you need anything.Have a nice day & see you soon! ^^
4
/5
★★★★☆
The transport box arrived quite damaged, as did the box in which the figurine was packed, so I was worried about the figurine, but it was in good condition.
Zoé L.
purchased on 30/04/2024
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Answer from CHIBI AKIHABARA
Hello,Thank you for sharing your experience! :DNWe are sorry to hear that the shipping box for your order arrived damaged. It is unfortunate that this may have caused concern about the condition of your figurine. We would like to remind our customers that in the event of a problem with the transport of their order by DPD or La Poste, it is important not to hesitate to make a reservation when the package is found to be damaged on receipt. If you have any questions, please do not hesitate to contact us. We're here to help. ^^Thank you again for your confidence.Have a nice day & see you soon! 🙂
4
/5
★★★★☆
Fast and accurate
Maxime M.
purchased on 02/05/2024
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Answer from CHIBI AKIHABARA
Hello,Thank you for sharing your experience about your order with us.please let us know what we could improve to get 5 stars :DVwishing you a pleasant day
5
/5
★★★★★
Top!!! answers your questions quickly
Fran Y.
purchased on 07/05/2024
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Answer from CHIBI AKIHABARA
Hello,Thank you for taking the time to post a review! See you soon on Chibi Akihabara! Have a nice day ^^
4
/5
★★★★☆
The product was originally scheduled for January, but I received an e-mail indicating that delivery had been postponed until April. In the end, it arrived at the beginning of May. This often happens with this store, but I don't mind waiting (however, I'm taking off one star because it's not the first time). If you're in a hurry to receive your pre-order, you should take this factor into consideration, as you'll see your item available elsewhere and much earlier. As for the rest, I got a great price and the parcel was well packaged.
Ap
purchased on 06/05/2024
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Answer from CHIBI AKIHABARA
Hello,Thank you for sharing your experience! :DLThe initial pre-order dates are provided by our suppliers as an indication and can be modified at any time by the latter, or by the manufacturer itself. In the case of your figurine, although it was received at the end of April, we had to take the necessary time to prepare and check the merchandise before shipping pre-orders at the beginning of May. We sincerely apologize for any inconvenience this delay may have caused. Your satisfaction is important to us and we appreciate your understanding in this situation.Please do not hesitate to contact us if you have any further questions or concerns. We're here to help.Thanks again for your trust.Have a nice day & see you soon!
5
/5
★★★★★
Serious, reliable site offering superb services.
Benoit
purchased on 06/05/2024
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Answer from CHIBI AKIHABARA
Hello,Thank you for taking the time to post a review! See you soon on Chibi Akihabara! Have a nice day ^^
5
/5
★★★★★
Nothing to complain about, always top-notch
Martin
purchased on 06/05/2024
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Answer from CHIBI AKIHABARA
Hello,Thank you for taking the time to post a review! See you soon on Chibi Akihabara! Have a nice day ^^
5
/5
★★★★★
I've been ordering from the site for three years now, and I've never had a problem! including one that could have happened, but they were quick to reassure and help me. I had pre-ordered a figurine for June 2023. But it never arrived. I contacted the company in February to ask for an explanation after seeing one of their competitors selling the figurine I wanted at the convention. I understood that the problem was with the supplier and not with them, so I remained understanding and continued to wait.After 3 weeks of waiting, I still hadn't received the reimbursement, so I contacted them again, they reassured me and I waited again. I finally contacted them by email a week later, to express my concern at not having received anything. They quickly replied, reassuring me again, and within a few hours my refund arrived. Three years of loyalty and they know how to give it back, once again a huge thank you to them!
Andrea
purchased on 10/05/2024
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Answer from CHIBI AKIHABARA
Hello,Thank you very much for your loyalty and your positive feedback :DNWe are delighted to have been able to help you despite the problems encountered with your pre-order. Your satisfaction is our top priority, and we are grateful for your understanding and patience. Your satisfaction is our top priority, and we are grateful for your understanding and patience.Please do not hesitate to contact us if you have any further questions or needs. We're here to help.Once again, a big thank you for your trust on behalf of the whole team! Best regards & see you soon on our site! 🙂
5
/5
★★★★★
Received well packaged and tracking package ok
Steeve D.
purchased on 02/05/2024
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Answer from CHIBI AKIHABARA
Hello,Thank you for taking the time to post a review! See you soon on Chibi Akihabara! Have a nice day ^^