Reviews CHIBI AKIHABARA

Super, always well followed

Packages handled quickly and professionally

Fast shipping, fair prices and a wide choice of figurines and other goodies, as well as access to certain ichiban kuji figurines.

Very good. Nothing to report

Very good site serious and careful delivery I recommend it

Good site, good choice, the package is well prepared for transport. I recommend it.

Very fast delivery (48H) as soon as the item is available! Well packed parcel, item conforms to the pre-order.

I received my order very quickly, one day before the expected date, against signature. The figurine is well protected and in perfect condition. This is my first order on the site but I had already bought one of their figurines at Japan Expo, they are very professional, I recommend them.

100% Recommends.reliable website, original, high quality products at a great price. Fast home delivery, I recommend it 100%.

EXCELLENT 100% RECOMMEND. Reliable website, original, high quality products at a great price. Fast home delivery, 100% recommend.

This is the first time I've ordered from this site and frankly I'm not disappointed, the prices are reasonable but the best thing is to buy 2 figurines if you want to take advantage of free delivery. Otherwise I highly recommend

Customer service is always there! Fast delivery ^^

Perfect, fast delivery and arrived in perfect condition

The products were received as soon as possible and the staff are very helpful and pleasant on the phone. Thank you very much!

16 months of waiting (which I can understand) to receive a figurine on an 11 cm black base!!! which didn't appear on either the site photo or the description. However, Chibi Akihabara offered me to send it back and get my money back... but after 16 months of waiting...

Perfect delivery even if delivered to your home instead of the chosen parcel relay.

Delivered on time for a birthday party. Thanks to you, the item is top notch.

Fast service, good quality figurines, affordable prices

Although there was a delay with the pre-orders, the figurines arrived in very good condition and are magnificent. I'm super happy and the little surprise gifts (Christmas time) are adorable?

Nickel as usual my pre-ordered figurine arrived safely.

Great experience. Parcel always well protected.

Satisfactory plastic product, but remember to order well in advance (about 4 months) if it's a gift for a special event.

I received a beautiful yuji itadori figurine with very good value for money, moreover the figurine arrived on time, but unfortunately the box was very damaged during transport because the package was poorly protected.

Impec as usual.

Pre-order purchase, item available two and a half months after order...a bit long for a Christmas present. Corresponds to the order, delivery by parcel relay.

Ende Februar bekam ich eine Figurenlieferung bestehend aus 6 unterschiedlichen Prize Figuren. Beim Auspacken stellte ich bei 2 Figuren einen Defekt fest. Eine abgebrochene Hand und ein abgebrochenes Accessoire.Also eröffnete ich am 22.02. ein Ticket, schilderte dies und machte vom Schaden jeweils ein Bild. Binnen von wenigen Minuten hatte ich eine Nachricht, ich möchte doch vom Schaden + Karton (von jeder Seite) ein Bild nachreichen. Sofort gemacht und abgesendet.Dann keine Antwort mehr. Am 24. Dann einmal nachgefragt, wie der Status ist.Keine Antwort bis zum 26.Die Antwort bestand dann quasi aus der Nachricht "jemand kümmert sich drum".Am Mittag vom 28. immer noch keine Antwort. Also mal etwas direkter und nachdrücklicher nachgefragt. Antwort bekommen mit "man kümmert sich darum "Am 29. Antwort bekommen, dass man die erste Retoure organisiert hätte (zur Figur mit der abgebrochenen Hand). Man hat auch extra überprüft, ob alles intakt wäre. Ich habe mich bedankt und nachgefragt, was denn mit der anderen Figur ist und ob es da Statusupdates gibt. Keine Antwort bis zum 4.3. Also schon 2 Wochen...Man schrieb, dass man nun auch generell die andere Figur organisiert hat (schickte auch Bilder mit, dass alles heile ist). Aber wo denn da bei meiner was kaputt wäre. Anstelle da im Ticket nochmal meine 11 Bilder und den Eingangstext zu lesen.Ich schickte das Bild vom Defekt also nochmal. Noch am selben Tag schrieb man mir dann, dass man mir nur das intakte Accessoire nun nachsende... Ich fragte gar nicht mehr "warum nicht die ganze Figur"(kann man ohne doch eh nicht verkaufen aber nun ja...). Stattdessen fragte ich "Sie meinen die eine Figur + das Accessoire der anderen?". Und darauf antwortete man mir heute "nein nur das Accessoire". Ich habe da bis jetzt immer sehr gerne bestellt, aber ich habe selten einen so derartig inkompetent, unzuverlässigen und schwer zu erreichenden Support erlebt.Nicht nur steht das alles unter dem selben Ticket, sodass jeder der daran arbeitet alles dazu lesen kann, sondern ich sehr das schon kommen das das einzelne Accessoire hier wieder kaputt ankommt, weil man es einzeln verschickt. Ich habe das noch nicht erlebt, dass eine simple Retoure/Ersatzlieferung so anstrengend in der Korrespondenz und Abwicklung ist. Nach 2 Wochen habe ich nichts. Ich fühle mich nur noch verarscht und als langjähriger Kunde nicht wertgeschätzt. Die noch offene Pre Order wird da meine letzte Bestellung sein.

You always answered my questions, even if I was a bit insistent...

Not very satisfied. My order included a pre-ordered figurine (received months after its release in stores) which was very different from the photo on the website, and of poorer quality (unrecognizable face among other things). So disappointed, I won't be buying any more figurines on the internet: you pay for a product based on the photo provided and you get a much worse one.

Compliant product with very careful packaging.

Superb figurines, fast and well-protected shipment, everything perfect!

The figurine is just magnificent

Well-packaged parcel, product as pictured

Chibi's reputation is well established, everything is perfect as usual! ??

Very good service that responds fairly quickly and the shipment is fast and very well packaged.

Delivery: goodProduct: correct

Perfect figurine received 3 months early

Order received and complies with the pre-ordered product, the staff answers our questions and the packages are very well protected.

Very quick response to an email I sent. The delivery was to my home but I was not there, the product was returned the next day to a nearby relay point at my request. Very satisfied.

Impeccable figurines, very well packaged. I recommend this very safe site.

I am always satisfied with my orders from you. The care you take with the package and then the super fast shipping as soon as you receive the merchandise. Thank you to your teams for the work you do.