/10
★★★★★
based on 2896 reviews published
★★★★★
based on 2896 reviews published
Latest customer reviews
5
/5
★★★★★
Incredibly fast. Ordered and shipped the same day. Received the next day! Thank you very much.
Olivier B.
purchased on 25/06/2025
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Answer from CHIBI AKIHABARA
We sincerely thank you for your positive feedback and are delighted to hear that you were satisfied with the speed of our service. Your satisfaction is our priority, and we remain at your disposal for any other orders. Thank you again!
5
/5
★★★★★
Pre-order well received. Response to all my questions very quick and precise. Top-notch sales service
Isabelle M.
purchased on 15/02/2025
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Answer from CHIBI AKIHABARA
Thank you very much for your flattering review! We are delighted to hear that your pre-order went smoothly and that our team was able to meet your expectations. Your satisfaction is our priority, and your compliments motivate us to continue providing quality service. We look forward to seeing you soon at CHIBI AKIHABARA!
5
/5
★★★★★
Well packaged, fast delivery.
Théo A.
purchased on 17/06/2025
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Answer from CHIBI AKIHABARA
Hello Th o,
Thank you very much for your positive feedback and your 5/5 rating! We are delighted that you appreciated the packaging and the speed of delivery. Your satisfaction is our priority. See you soon on our CHIBI AKIHABARA site!
Best regards,
The CHIBI AKIHABARA team
Thank you very much for your positive feedback and your 5/5 rating! We are delighted that you appreciated the packaging and the speed of delivery. Your satisfaction is our priority. See you soon on our CHIBI AKIHABARA site!
Best regards,
The CHIBI AKIHABARA team
5
/5
★★★★★
Completely satisfied. Thank you.
Remy C.
purchased on 16/06/2025
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Answer from CHIBI AKIHABARA
Dear Remy, we sincerely thank you for your positive feedback and are delighted to learn that you are completely satisfied with your experience on our site "CHIBI AKIHABARA". Your satisfaction is our priority and we hope to welcome you again very soon.
5
/5
★★★★★
Top !!!
Mickael C.
purchased on 02/06/2025
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Answer from CHIBI AKIHABARA
We sincerely thank you for your glowing 5/5 review! Your satisfaction is our priority, and we are delighted that our site "CHIBI AKIHABARA" has met your expectations. We look forward to welcoming you again!
5
/5
★★★★★
Quality products, despite a hiccup in delivery (I clearly do not commend DPD for their incompetence and lack of respect towards the user) A good customer service. An Élodie on top in the context of this hiccup (increase her !!)
Christophe B.
purchased on 11/06/2025
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Answer from CHIBI AKIHABARA
Thank you very much for your 5/5 review! We are delighted that you appreciated the quality of our products and the customer service. We take your comments regarding the delivery very seriously and are constantly working to improve our collaboration with DPD. We will also pass on your compliments to Élodie. Thank you again for your trust and see you soon at CHIBI AKIHABARA!
5
/5
★★★★★
Box a bit crushed but the figurine matches exactly the photo and the description, very happy
Anne C.
purchased on 07/06/2025
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Answer from CHIBI AKIHABARA
Thank you very much for your feedback! We are delighted to hear that the figurine meets your expectations. We will take your comment regarding the packaging into account to improve our service. We look forward to seeing you again at CHIBI AKIHABARA!
4
/5
★★★★☆
A bit disappointed, order arrived with a lot of delay and really no communication about the situation unless I follow up.. VIP gift that could have been nice (One Piece Boosters) if the cards weren't in English.. Usually, I'm happy with the services offered, today I'm quite disappointed.
Constance J.
purchased on 18/11/2024
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Answer from CHIBI AKIHABARA
We thank you for your feedback and are sorry to learn that your experience did not meet your expectations this time. We understand the importance of clear communication and will make sure to improve this aspect in the future. Regarding the cards in English, we will ensure to better inform our customers about the contents of the gifts. We hope you will give us another chance to satisfy you with your next order.
5
/5
★★★★★
Very professional, responsive and friendly. I recommend them 100%
Ludovic L.
purchased on 30/12/2024
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Answer from CHIBI AKIHABARA
We sincerely thank you for your flattering review and your recommendation! It is a true pleasure to know that you appreciated our professionalism and responsiveness. Your satisfaction is our priority, and your feedback motivates us to continue on this path. We look forward to seeing you again on our CHIBI AKIHABARA site!
5
/5
★★★★★
After several purchases, I attempted a pre-order. The wait is long but announced. The prices are attractive. The quality of the figurines and the care of the orders are appreciated. I highly recommend. Thank you Chibi Akihabara!!
Jean-michel R.
purchased on 01/03/2025
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Answer from CHIBI AKIHABARA
We sincerely thank you for your flattering review and for your trust in Chibi Akihabara. We are delighted to learn that you appreciate the quality of our figurines as well as the care taken with your orders. Your recommendation touches us immensely and motivates us to continue improving our service. We look forward to seeing you soon for new pre-orders!
5
/5
★★★★★
Correct prices, respected deadlines, compliant items and well packaged. Nothing to report.
Vivien N.
purchased on 12/02/2025
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Answer from CHIBI AKIHABARA
We sincerely thank you for your positive feedback! We are delighted to hear that you appreciated our prices, adherence to deadlines, and the quality of our items. Your satisfaction is our priority. See you soon at CHIBI AKIHABARA!
1
/5
★☆☆☆☆
6 months delay on the expected delivery.....
Lea B.
purchased on 14/08/2024
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Answer from CHIBI AKIHABARA
We completely understand your frustration regarding the delay of your order, and we are sincerely sorry.
However, this delay was related to our supplier, who also experienced significant delays in delivering the product. On our side, we shipped your order as soon as it arrived at our premises.
And finally, the figurine was indeed delivered, right? It's not perfect, we know, but we always do our best to fulfill every order, even when delays extend independently of our will.
Thank you for your patience, and we still hope that you like the product once it's in your hands!
However, this delay was related to our supplier, who also experienced significant delays in delivering the product. On our side, we shipped your order as soon as it arrived at our premises.
And finally, the figurine was indeed delivered, right? It's not perfect, we know, but we always do our best to fulfill every order, even when delays extend independently of our will.
Thank you for your patience, and we still hope that you like the product once it's in your hands!
5
/5
★★★★★
The package was sent quite quickly when the item was available.
Romain S.
purchased on 24/01/2025
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Answer from CHIBI AKIHABARA
Thank you very much for your positive review and your rating of 5/5! We are delighted to learn that you appreciated the speed of delivery of your package. We strive to always provide quality service. We look forward to seeing you again on our site!
5
/5
★★★★★
Perfect pre-order! Information available on the site and package very well protected!
Natasha B.
purchased on 02/04/2025
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Answer from CHIBI AKIHABARA
Thank you very much for your warm review and your perfect rating! We are delighted to hear that your pre-order went well and that you appreciated the protection of your package as well as the information on our site. Your satisfaction is our priority!
5
/5
★★★★★
No problems, as always 😉
Jean-françois L.
purchased on 16/01/2025
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Answer from CHIBI AKIHABARA
We warmly thank you for your flattering review and are delighted to learn that your experience on our site "CHIBI AKIHABARA" has been satisfactory, as always. Your loyalty and trust motivate us to continue improving our services.
5
/5
★★★★★
Perfect
Thomas V.
purchased on 18/01/2025
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Answer from CHIBI AKIHABARA
Thank you very much for your flattering review and the maximum rating! We are delighted that you enjoyed your experience at CHIBI AKIHABARA. Your satisfaction is our priority and we hope to see you again soon!
5
/5
★★★★★
Super fast delivery and excellent quality products! My number 1 site for ordering figurines.
Patricia B.
purchased on 22/05/2025
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Answer from CHIBI AKIHABARA
We sincerely thank you for your flattering review and are delighted to learn that you appreciated the speed of our delivery as well as the quality of our products. Your satisfaction is our greatest reward, and we will be happy to welcome you again at "CHIBI AKIHABARA" for future orders.
5
/5
★★★★★
Rigorous shipping and tracking! Recommended eMerchant!
Vilaysak P.
purchased on 01/03/2025
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Answer from CHIBI AKIHABARA
We sincerely thank you for your flattering review, Vilaysak. We are delighted to learn that our shipping and tracking met your expectations, and we thank you for recommending CHIBI AKIHABARA. Your satisfaction is our priority, and we hope to see you again soon on our site!
5
/5
★★★★★
Great, my figurines arrived well and are top-notch! Despite a big delay on my order, I was reassured by customer service. Thank you!
Cédérick M.
purchased on 30/07/2024
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Answer from CHIBI AKIHABARA
A big thank you for your 5/5 review! We are delighted to hear that you like your figurines and that our customer service was able to reassure you despite the delay. Your satisfaction is our priority, and we hope to see you again soon at CHIBI AKIHABARA!
5
/5
★★★★★
Good follow-up
Salma L.
purchased on 17/11/2024
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Answer from CHIBI AKIHABARA
We sincerely thank you for your flattering review. We are delighted to learn that you appreciated the follow-up of your experience on our site "CHIBI AKIHABARA". Your satisfaction is our priority, and we hope to see you again very soon!
5
/5
★★★★★
As always for my part, never had any issues, and very well packaged/received in addition to being beautiful products
Elisa C.
purchased on 24/03/2025
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Answer from CHIBI AKIHABARA
We thank you immensely for your 5-star review! We are delighted to hear that you are satisfied with the quality of our products as well as our shipping service. Your loyalty encourages us to continue offering the best to our customers. Please feel free to reach out to us for your next orders, we will always be happy to serve you.
5
/5
★★★★★
Yippeee
Jakub K.
purchased on 19/11/2024
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Answer from CHIBI AKIHABARA
Thank you very much for your enthusiastic feedback! We are delighted that you enjoyed your experience on our site "CHIBI AKIHABARA". Your satisfaction is our priority, and we hope to see you again soon!
4
/5
★★★★☆
In accordance with the request, however, the box of the figurine is damaged.
Antony N.
purchased on 27/05/2025
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Answer from CHIBI AKIHABARA
Thank you for your feedback and your rating of 4/5. We are happy that your order met your expectations. We also take into account your comment regarding the condition of the figurine's box and will do our best to improve this aspect in the future. Please feel free to reach out to us for any other questions or needs.
5
/5
★★★★★
Speed of delivery, great selection on the site and compliance of the products!
Christelle D.
purchased on 24/05/2025
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Answer from CHIBI AKIHABARA
We sincerely thank you for your flattering review. We are delighted that you appreciated the speed of our shipments, as well as the diversity and compliance of our products. Your satisfaction is our priority, and your feedback encourages us to continue in this direction.
5
/5
★★★★★
Very good
Ludovic M.
purchased on 10/01/2025
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Answer from CHIBI AKIHABARA
We warmly thank you for your review of our site "CHIBI AKIHABARA". We are delighted to hear that your experience met your expectations. Your satisfaction is our priority, and we hope to see you again very soon among our customers.
5
/5
★★★★★
Very satisfied with the quality of the figurine 😌
Ibrahim E.
purchased on 09/10/2024
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Answer from CHIBI AKIHABARA
We sincerely thank you for your flattering review and are delighted to hear that you are very satisfied with the quality of your figurine. Your satisfaction is our priority and we hope to welcome you again very soon at CHIBI AKIHABARA.
5
/5
★★★★★
Fast delivery, well protected and the figure is great! As always
Olivier C.
purchased on 19/05/2025
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Answer from CHIBI AKIHABARA
Thank you very much for your flattering review! We are delighted to hear that you are satisfied with the delivery, the protection of your order, and the figurine. Your loyalty touches us, and we look forward to serving you again!
5
/5
★★★★★
Perfectly perfect ^^
Amandine M.
purchased on 01/05/2025
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Answer from CHIBI AKIHABARA
We sincerely thank you for your warm review and perfect rating. It is a true pleasure to know that your experience on our site "CHIBI AKIHABARA" met your expectations. Don't hesitate to come back and visit us, we are always delighted to welcome you!
5
/5
★★★★★
Everything is perfect
Lyli-rose B.
purchased on 24/04/2025
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Answer from CHIBI AKIHABARA
We warmly thank you, Lyli-Rose, for your review. We are delighted that your experience on our site "CHIBI AKIHABARA" met your expectations. Your satisfaction is our greatest reward!
5
/5
★★★★★
Several orders to date and no issues, one figurine was out of stock and waiting for supplier arrival, after waiting quite a long time, I asked to change it for another of the same value without any problem, very attentive.
Julien C.
purchased on 06/10/2024
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Answer from CHIBI AKIHABARA
We sincerely thank you for your positive feedback and for your trust in CHIBI AKIHABARA. We are delighted to hear that you were satisfied with our service and our attentiveness regarding your order. Please do not hesitate to reach out to us for your future orders; we will always be happy to assist you.
4
/5
★★★★☆
Despite a supplier issue that ended with a change of order, the team was present, responsive, and was able to help me find a solution that suits me. The order was then shipped very quickly and in good condition. Thank you very much.
Gaetan G.
purchased on 26/10/2024
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Answer from CHIBI AKIHABARA
Hello Gaetan,
We sincerely thank you for your feedback and for the rating given to our service. We are delighted to learn that our team was able to assist you effectively despite the supplier issue. Your satisfaction is our priority, and we are happy that the solution found was suitable for you. Thank you again for your trust, and we look forward to welcoming you back to CHIBI AKIHABARA!
Best regards,
The CHIBI AKIHABARA team
We sincerely thank you for your feedback and for the rating given to our service. We are delighted to learn that our team was able to assist you effectively despite the supplier issue. Your satisfaction is our priority, and we are happy that the solution found was suitable for you. Thank you again for your trust, and we look forward to welcoming you back to CHIBI AKIHABARA!
Best regards,
The CHIBI AKIHABARA team
5
/5
★★★★★
Huge selection of official figures, especially in the lower price ranges. Since my order from the supplier was postponed indefinitely (Chibi Akhihaba is not to blame for this, it's a general risk with pre-orders), I was able to easily and straightforwardly exchange it for another figure via email with customer service. Overall, everything is fine. 🙂
Toni S.
purchased on 02/01/2025
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5
/5
★★★★★
Respect for the order, fast and careful shipping.
Julien B.
purchased on 20/04/2025
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Answer from CHIBI AKIHABARA
We sincerely thank you for your review and your 5-star rating! We are delighted to hear that you appreciated the handling of your order as well as the speed and care taken in the shipping. We look forward to serving you again at CHIBI AKIHABARA!
5
/5
★★★★★
Impeccable service! Nothing to say!
Julien C.
purchased on 23/04/2025
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Answer from CHIBI AKIHABARA
We sincerely thank you for your feedback regarding our service. Your satisfaction is our priority, and we are delighted that your experience at CHIBI AKIHABARA met your expectations. We hope to see you again very soon!
5
/5
★★★★★
Perfect
Nicolas B.
purchased on 22/04/2025
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Answer from CHIBI AKIHABARA
We sincerely thank you for your comment and are delighted that you had a perfect experience on our site "CHIBI AKIHABARA". Your satisfaction is our priority, and we hope to see you again soon for new discoveries. 🙂
5
/5
★★★★★
Impeccable and very fast delivery
Diaz B.
purchased on 03/04/2025
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Answer from CHIBI AKIHABARA
A big thank you for your positive review! We are delighted to hear that you were satisfied with the speed of our delivery. Your satisfaction is our priority. See you soon at CHIBI AKIHABARA!
5
/5
★★★★★
Package received, magnificent statuette, very satisfied, thank you.
Jonathan B.
purchased on 06/04/2025
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Answer from CHIBI AKIHABARA
We warmly thank you for your flattering review and are delighted to hear that you are satisfied with your statuette. Your satisfaction is our priority, and we hope to see you again soon at CHIBI AKIHABARA.
5
/5
★★★★★
Great, nothing to complain about!!
Natasha B.
purchased on 02/04/2025
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Answer from CHIBI AKIHABARA
Thank you very much for your flattering review and for the 5/5 rating! We are delighted to hear that your experience on our site "CHIBI AKIHABARA" met your expectations. Don't hesitate to come back and see us soon, we always have new surprises to offer you!
5
/5
★★★★★
Impeccable! Thank you very much! 🙂
Nathanaël G.
purchased on 06/12/2024
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Answer from CHIBI AKIHABARA
We sincerely thank you for your flattering review and are delighted that your experience on our site "CHIBI AKIHABARA" met your expectations. Your satisfaction is our priority and your feedback encourages us to continue providing quality service. We look forward to welcoming you again!
5
/5
★★★★★
Nothing to say, perfect
Jérémy C.
purchased on 31/01/2025
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Answer from CHIBI AKIHABARA
We sincerely thank you for your glowing review and your rating of 5/5. We are delighted to hear that you are fully satisfied with your experience on our site "CHIBI AKIHABARA". Your support is invaluable and motivates us to continue providing you with the best.