★★★★★
based on 2896 reviews published
Latest customer reviews
Very good site and fast shipping
On the site itself at the top! The products received were top notch, perfect, and the packaging complied. However, the delivery person or company was pure and utter crap, I don't know if it depends on you, but I just had to say it! delay, bad follow-up, bad delivery notice, and in the end a delayed delivery that ended up in a relay point.
Always very fast for the delivery and products always of good quality and very beautiful.
Perfect, as usual!
Great experience, I recommend it. Very fast delivery and incredible figurine. Honestly, nothing to complain about except that I will buy from you again.
This site is simply professional, I've never had a breakage/theft and the figurines or other items are well packaged. The person on the phone is irreproachable and goes out of her way to satisfy her customers. The after-sales service is very quick to respond, I haven't had to use after-sales services, it seems. I hope it lasts.
Sublime figurine and well-packaged parcel as always
Always at the top! I've placed a couple of dozen orders and the only problem I've had was solved in two emails! I highly recommend them!
Figure pre-ordered 2 years ago, debited the next day. 18 months delay on the release of the figurine due to the manufacturer. No problem. The figurine has now been out for 3 months and still nothing. In one of my many messages to support, I learn today that the supplier still doesn't have the product in stock. And WORSE! My money (we're talking 360 here) has been working for Chibi-Akibahara for 2 years. How many customers are like me? I have now asked for a cancellation and a refund following this news. I'm waiting for them to get back to me.
Everything went well, just the delivery was 1 day late.
Super order tracking very responsive to questions very very well delivered I recommend
I recently made a purchase from this online site, and overall my experience has been very positive. The undeniable strong point is the speed of delivery. However, it's important to note that prices can vary from item to item. Sometimes they may seem a little high, but that depends on the product you're looking for. That said, if you want to support a French company while receiving your purchases quickly, I highly recommend this site.
Very well packaged product! Very pleased with this experience. I will be back!
Very satisfied with the products, fast shipping!
I am very happy to have received my figurine! It's so beautiful! I didn't expect to receive it right away, but I'm so happy to have it! It arrived in very good condition, the box well protected, and I was well informed of the progress of my package!
Excellent quality statuette, never disappointed ????
No problem with the transaction or delivery, but it would be better to have more information on order tracking because the waiting time for the parcel to be sent is a bit long.
Order placed without difficulty. The parcel was dispatched quickly and so was the reception. For a second order, it's as good as the first. I am more than satisfied.
Site well done and realize where one finds a varied offer of figurines and goodies with all the prices for all the purses in premium of the gifts which make pleases !!!! I recommend CHIBI for the in love ones and collectors of beautiful figurines of any universe.
Very good transaction. New and well protected products. In terms of communication, I had asked for support for point relay delivery and I had no answer. I didn't know DPD and had to call their customer service several times, but I got through 🙂
New order from Chibi Akihabara. Fast, protected shipping, a team that listens to its customers and takes the time to answer our questions. A wide choice of products, and the possibility of choosing between different delivery and payment methods. Their site is always up to date, much to the delight of collectors. I recommend this store, which you can visit with complete confidence.
The figurines arrived on time and well protected.
Top notch, as usual!!!!
Products not yet opened (gifts for a birthday)But as usual the service is of good quality and the products very well protected.
The figures are as described and arrive in good condition.
Fast and careful shippingPerfectFigure at the top and attractive price.
Items in quantity, impeccable communication. Careful shipping
Excellent figurine and impeccable delivery service ????????????
Top , nickel store , orders received quickly ??
Very good quality, fast delivery. Item as described. I recommend
Excellent website for buying figurines and other items.
Perfect, fast and careful delivery
Fast shipping
Everything was in order. I recommend
I bought a Chainsaw Man figurine at Gamescom. No unpleasant surprises, the figurine was as presented in their showcases (magnificent by the way, lots of colors, well-presented figurines... in short!) A very good experience that I'll gladly repeat on their site! PS: a pleasure to meet French people in Germany ^^.
I've been ordering from this trusted site for many years. Customer service is attentive, shipping is very fast (received the day after my order with DPD) and careful, bubbles protect the figurines, loyalty points give interesting discounts not to mention the codes given by partners. Chibi puts on offers (notably this summer's) with tiers for gifts. Don't hesitate to order from this store.
Order well received, fast and compliant, very happy!
Fast shipping
As with every time I've ordered from Chibi Akihabara, I've always been completely satisfied. Even when there's a mistake, you can call customer service, who respond quickly, professionally and politely, and the parcels are always perfectly packaged and protected. Some items are more expensive than on other sites, but it's one of my favorites.
I ordered quality items and was not disappointed. The photos and descriptions helped me to order with confidence, and the loyalty program is very interesting.