The online store Chibi Akihabara is praised for its efficient and prompt shipping, with many customers highlighting that their orders arrived quickly and in good condition. The careful packaging of items is consistently mentioned, ensuring that products are well-protected during transit. Customers express satisfaction with the quality of the figurines received, often describing them as beautiful and a perfect addition to their collections. Additionally, the customer service is noted for being responsive and helpful, effectively addressing any questions or issues that arise.
All reviews
L
Lydie D.
Rating: 5 out of 5
following a purchase from 29/08/2023
Site well done and realize where one finds a varied offer of figurines and goodies with all the prices for all the purses in premium of the gifts which make pleases !!!! I recommend CHIBI for the in love ones and collectors of beautiful figurines of any universe.
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Response from CHIBI AKIHABARA
Hello,Thank you very much for your constructive feedback & your recommendation! :DNWe are delighted to know that you are satisfied! A great day to you & see you soon on our site :)
V
Vincent T.
Rating: 4 out of 5
following a purchase from 29/08/2023
Very good transaction. New and well protected products. In terms of communication, I had asked for support for point relay delivery and I had no answer. I didn't know DPD and had to call their customer service several times, but I got through :)
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Response from CHIBI AKIHABARA
Hello,First of all, thank you for your feedback :)We have questioned our team about your support request, but we have nothing on this subject, it is certainly the DPD carrier you are talking about. Unfortunately, we have no control over the actions & services of the carriers we work with. However, you can always open a ticket on our site if you need to, for any questions regarding your orders, our products or the status of the shipment. :DV Wishing you a good day & see you soon!
K
Kraft
Rating: 5 out of 5
following a purchase from 28/08/2023
New order from Chibi Akihabara. Fast, protected shipping, a team that listens to its customers and takes the time to answer our questions. A wide choice of products, and the possibility of choosing between different delivery and payment methods. Their site is always up to date, much to the delight of collectors. I recommend this store, which you can visit with complete confidence.
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Response from CHIBI AKIHABARA
Hello,Thank you very much for your review, your recommendation and for sharing your experience with our customer service! :DV Wishing you a pleasant day & see you soon on our site!
A
Anne-laure C.
Rating: 5 out of 5
following a purchase from 28/08/2023
The figurines arrived on time and well protected.
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Response from CHIBI AKIHABARA
Hello,Thank you for taking the time to post a review! See you soon on our site! Have a nice day. :)
F
Florent M.
Rating: 5 out of 5
following a purchase from 24/08/2023
Top notch, as usual!!!!
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Response from CHIBI AKIHABARA
Hello,Thank you for your loyalty & your opinion! :D Good day & see you soon ^^
M
Maxime R.
Rating: 5 out of 5
following a purchase from 21/08/2023
Products not yet opened (gifts for a birthday)But as usual the service is of good quality and the products very well protected.
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Response from CHIBI AKIHABARA
Hello,We are delighted to hear that you are satisfied with our services! Thank you for your opinion & your loyalty! :DNWe hope that these products will please the future owner :)Good day & see you soon!
P
Paul T.
Rating: 5 out of 5
following a purchase from 21/08/2023
The figures are as described and arrive in good condition.
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Response from CHIBI AKIHABARA
Hello,Thank you for taking the time to post a review! :DBonjour à vous & bientôt sur notre site !
G
Gwendoline
Rating: 5 out of 5
following a purchase from 21/08/2023
Fast and careful shippingPerfectFigure at the top and attractive price.
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Response from CHIBI AKIHABARA
Hello,Thank you for sharing your experience! :DGood day to you & see you soon ^^
D
Drak U.
Rating: 5 out of 5
following a purchase from 21/08/2023
Items in quantity, impeccable communication. Careful shipping
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Response from CHIBI AKIHABARA
Hello,Thank you for posting a review :DBonjour & à bientôt !
M
Mugear
Rating: 5 out of 5
following a purchase from 22/08/2023
Excellent figurine and impeccable delivery service ????????????
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Response from CHIBI AKIHABARA
Hello,Thank you for sharing your experience! :DGood day to you & see you soon ^^
M
Mike E.
Rating: 5 out of 5
following a purchase from 21/08/2023
Top , nickel store , orders received quickly ??
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Response from CHIBI AKIHABARA
Hello,Thank you for your feedback :Have a nice day & see you soon!
C
Chloé F.
Rating: 5 out of 5
following a purchase from 21/08/2023
Very good quality, fast delivery. Item as described. I recommend
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Response from CHIBI AKIHABARA
Hello,Thank you for your recommendation and your opinion! :DV Wishing you a nice day & see you soon on our site!
F
Froment C.
Rating: 5 out of 5
following a purchase from 21/08/2023
Excellent website for buying figurines and other items.
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Response from CHIBI AKIHABARA
Thanks for the review :)See you soon & have a good weekend ^^
J
JigokuNoOokami
Rating: 5 out of 5
following a purchase from 21/08/2023
Perfect, fast and careful delivery
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Response from CHIBI AKIHABARA
Hello,Thank you for taking the time to post a review! See you soon on our site! Have a nice day ^^
C
Celine
Rating: 5 out of 5
following a purchase from 21/08/2023
Fast shipping
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Response from CHIBI AKIHABARA
Hello,Thank you for taking the time to post a review! See you soon on our site! Have a nice day :)
P
Patrice
Rating: 5 out of 5
following a purchase from 21/08/2023
Everything was in order. I recommend
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Response from CHIBI AKIHABARA
Hello,Thank you for your recommendation and your opinion! :DV Wishing you a pleasant day & see you soon on our site!
S
Stars
Rating: 5 out of 5
following a purchase from 26/08/2023
I bought a Chainsaw Man figurine at Gamescom. No unpleasant surprises, the figurine was as presented in their showcases (magnificent by the way, lots of colors, well-presented figurines... in short!) A very good experience that I'll gladly repeat on their site! PS: a pleasure to meet French people in Germany ^^.
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Response from CHIBI AKIHABARA
Hello,Thank you very much for your review and for visiting our stand! :DA very soon on our website & have a nice day :)
O
Osaki A.
Rating: 5 out of 5
following a purchase from 27/07/2023
I've been ordering from this trusted site for many years. Customer service is attentive, shipping is very fast (received the day after my order with DPD) and careful, bubbles protect the figurines, loyalty points give interesting discounts not to mention the codes given by partners. Chibi puts on offers (notably this summer's) with tiers for gifts. Don't hesitate to order from this store.
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Response from CHIBI AKIHABARA
Bonjour,Merci de votre fidélité et de votre avis constructif! Have a great day & see you soon ^^
C
Cliente
Rating: 5 out of 5
following a purchase from 21/08/2023
Order well received, fast and compliant, very happy!
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Response from CHIBI AKIHABARA
Hello,We are delighted to hear that you are satisfied with your order! Thank you for your feedback! :DBalive day & see you soon :)
S
Shyrel T.
Rating: 5 out of 5
following a purchase from 21/08/2023
fast shipping
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Response from CHIBI AKIHABARA
Hello,Thank you for taking the time to post your review! See you soon on our site! Have a nice day ^^
C
Client
Rating: 5 out of 5
following a purchase from 21/08/2023
As with every time I've ordered from Chibi Akihabara, I've always been completely satisfied. Even when there's a mistake, you can call customer service, who respond quickly, professionally and politely, and the parcels are always perfectly packaged and protected. Some items are more expensive than on other sites, but it's one of my favorites.
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Response from CHIBI AKIHABARA
Hello,Thank you very much for your constructive feedback! We are delighted to hear that you are satisfied with our services :DUA beautiful day to you & see you soon!
G
Grégory
Rating: 5 out of 5
following a purchase from 21/08/2023
I ordered quality items and was not disappointed. The photos and descriptions helped me to order with confidence, and the loyalty program is very interesting.
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Response from CHIBI AKIHABARA
Hello,Thank you for your feedback about your experience on our store :DUA beautiful day to you & see you soon!
M
Mélissa
Rating: 5 out of 5
following a purchase from 21/08/2023
Packages always packed with care and deliveries always on time. Thank you
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Response from CHIBI AKIHABARA
Hello,Thank you for your opinion :D Good day & see you soon ^^
L
Léna T.
Rating: 5 out of 5
following a purchase from 21/08/2023
Really great! Really fast delivery, neat and well packed parcel! ??
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Response from CHIBI AKIHABARA
Hello,Thank you for sharing your opinion! :DBay good day to you & see you soon!
A
Allan
Rating: 5 out of 5
following a purchase from 21/08/2023
I recommend
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Response from CHIBI AKIHABARA
Hello,Thank you for your recommendation and your opinion! :DV Wishing you a pleasant day & see you soon on our site!
M
Mélanie
Rating: 5 out of 5
following a purchase from 21/08/2023
Very srx site with tracking, fast shipping! I recommend!!!
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Response from CHIBI AKIHABARA
Hello,Thank you for your recommendation and your opinion! :DV Wishing you a nice day & see you soon on our site!
M
Maryse W.
Rating: 5 out of 5
following a purchase from 21/08/2023
Very long wait but the figurine is magnificent and the packaging protected the box well. I recommend this site 100%.
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Response from CHIBI AKIHABARA
Hello,We're delighted to hear that you're happy with the figurine you pre-ordered! Thank you for your review & recommendation! :DGood day & see you soon ^^
J
JF
Rating: 5 out of 5
following a purchase from 21/08/2023
Lots of choice, fast delivery, well packaged product, I recommend
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Response from CHIBI AKIHABARA
Hello,Thank you for sharing your opinion and for your recommendation! :DV Wishing you a pleasant day & see you soon on our site!
A
Alexandre K.
Rating: 5 out of 5
following a purchase from 21/08/2023
Serious and fast. Products at the right price and celma even when you can't find them anywhere else.
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Response from CHIBI AKIHABARA
Hello,Thank you very much for your constructive feedback! :DV Wishing you a pleasant day & see you soon on our site!
S
Selena
Rating: 5 out of 5
following a purchase from 21/08/2023
I don't really know what to say, so I'll try to be brief. I received my order and the delivery was very fast, and I was very surprised, so if there's one thing I can say, it's that I'll be ordering from this site again, and it certainly won't be my last order from them.
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Response from CHIBI AKIHABARA
Hello,Thank you for your review and recommendation! :DV Wishing you a pleasant day & see you soon on our site! ^^
A
Alexandre
Rating: 2 out of 5
following a purchase from 21/08/2023
Delivery time too long
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Response from CHIBI AKIHABARA
Hello,We're sorry to hear that you found the delivery time long, but according to the history of your order, it was placed and prepared the day before a weekend. Remember that, depending on your location, it takes between 2 and 4 working days for your order to be delivered. Your parcel was entrusted to the carrier on Friday, and you received it on Tuesday. You have therefore received your parcel within a perfectly normal timeframe :)Wishing you a good day,Sincerely.
K
Kévin
Rating: 5 out of 5
following a purchase from 21/08/2023
Product delivered on time and on budget. I recommend ????
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Response from CHIBI AKIHABARA
Hello,Thank you for sharing your experience regarding your order with us! Thank you also for your recommendation! :DBay good day to you & see you soon on our site! ^^
J
Jennifer.A
Rating: 5 out of 5
following a purchase from 21/08/2023
Never disappointed! Fast delivery and always very well packaged!
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Response from CHIBI AKIHABARA
Hello,Thank you for your feedback and your loyalty! :DBalive day & see you soon :)
L
Loïc L.
Rating: 5 out of 5
following a purchase from 14/08/2023
Perfect order, fast delivery within 2 days. I recommend
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Response from CHIBI AKIHABARA
Hello,Thank you for your recommendation and your opinion! :DV Wishing you a nice day & see you soon on our site!
A
Anthony H.
Rating: 5 out of 5
following a purchase from 21/08/2023
Received as expected in perfect condition as it was superbly packaged.
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Response from CHIBI AKIHABARA
Hello,Thank you for your review! See you soon on our site! Have a nice day.
O
Olivier
Rating: 5 out of 5
following a purchase from 21/08/2023
The gifts are very nice.very good quality.
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Response from CHIBI AKIHABARA
Hello,We are delighted to hear that you are satisfied with your order! Thank you for your feedback! :DBalive day & see you soon!
A
Ab
Rating: 5 out of 5
following a purchase from 21/08/2023
Top notch, no problems with delivery and quality of service!
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Response from CHIBI AKIHABARA
Hello,Thank you for your review & your order! :DUA very good day to you & see you soon ^^
K
Kaelis
Rating: 2 out of 5
following a purchase from 21/08/2023
Usually nothing to report, but this time I needed information via customer service. I had to deal with a rare condescension that shocked me. I'll empty my loyalty points next time and move on to another store.
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Response from CHIBI AKIHABARA
Hello,We're really sorry for the feeling you've experienced.The situation is as follows: you opened a ticket to ask for information about your order, which included a pre-ordered figurine & one that was in stock. Our customer service department replied, trying to give you as much information as possible. The written word can sometimes be misinterpreted, and we are sincerely sorry for this. We wish you a good day.
S
Skull.grave
Rating: 5 out of 5
following a purchase from 21/08/2023
Fast shipping and delivery, well protected product.
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Response from CHIBI AKIHABARA
Hello,Thank you very much for sharing your experience! :DV Wishing you a pleasant day & see you soon :)
A
Antoine
Rating: 5 out of 5
following a purchase from 21/08/2023
Fast and well packaged!
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Response from CHIBI AKIHABARA
Hello,Thank you for taking the time to post a review! See you soon on our site! Have a nice day ^^
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