/10
★★★★★
based on 2835 reviews published
★★★★★
based on 2835 reviews published
Latest customer reviews
5
/5
★★★★★
Fast delivery. Figurine well protected in shipping package.
Julienmz
purchased on 19/10/2023
Translated review
Answer from CHIBI AKIHABARA
Hello,Thank you for taking the time to post a review! See you soon on our site! Have a nice day 🙂
2
/5
★★☆☆☆
Extremely long time to receive my order compared to other stores for the same purchases.badly managed after-sales service complicated to get someone and when you get there they do not do what they tell you on the phone! In short, I won't be going to them again and I don't recommend it.
Jerome F.
purchased on 17/10/2023
Translated review
Answer from CHIBI AKIHABARA
Hello,First of all, we are very sorry that your experience with our customer service did not satisfy you. Concerning pre-orders, please believe that we are aware that the wait can be very long for our customers and it is important to us that orders are honored on time. For more information on pre-orders, we invite you to read our blog post: https://chibi-akihabara.com/fr/actualites/post/en-attente-de-livraison-fournisseur-.htmlBien.
5
/5
★★★★★
Fast delivery with signature, so no mistakes. Very good quality product!
Marie
purchased on 16/10/2023
Translated review
Answer from CHIBI AKIHABARA
Hello,Thank you for sharing your opinion! :DBalive day & see you soon on our site! ^^
5
/5
★★★★★
Magnificent figurines, fast delivery, what happiness...
Jérôme
purchased on 17/10/2023
Translated review
Answer from CHIBI AKIHABARA
Hello,Thank you for taking the time to post a review! See you soon on our site! Have a nice day ^^
5
/5
★★★★★
The package arrived on time and in good condition
Poitevin A.
purchased on 16/10/2023
Translated review
Answer from CHIBI AKIHABARA
Hello,Thank you for taking the time to post a review! See you soon on our site! Have a nice day 🙂
5
/5
★★★★★
Too well well
Client
purchased on 16/10/2023
Translated review
Answer from CHIBI AKIHABARA
Hello,Thank you for taking the time to post a review! See you soon on our site! Have a nice day 🙂
5
/5
★★★★★
Perfect reception good condition parcel for my second order i always recommend this site which is perfect for figurines
Dylann L.
purchased on 16/10/2023
Translated review
Answer from CHIBI AKIHABARA
Hello,Thank you for your recommendation and your opinion! :DV Wishing you a pleasant day & see you soon on our site!
5
/5
★★★★★
Package well packed, figurine box undamaged. I recommend +++. Great communication with them.
Nathalia M.
purchased on 16/10/2023
Translated review
Answer from CHIBI AKIHABARA
Hello,Thank you for your recommendation and your opinion! :DV Wishing you a pleasant day & see you soon on our site!
5
/5
★★★★★
Perfect, the saleswoman is very friendly
Sks
purchased on 17/10/2023
Translated review
Answer from CHIBI AKIHABARA
Hello,Thank you for taking the time to post a review! See you soon on our site! Have a nice day 🙂
5
/5
★★★★★
This was my first order and it went very well. The package was well protected.
Blackclebs
purchased on 15/10/2023
Translated review
Answer from CHIBI AKIHABARA
Hello,We are delighted to hear that you are satisfied with your first order from us! Thank you for your feedback! :DBalive day & see you soon on Chibi Akihabara! ^^
5
/5
★★★★★
The goods were exactly how I thought they would be, arrived on time and without a scratch! One of the best and fastest delivery! I'll surely buy from them again in the future 10/10.
Mayu
purchased on 16/10/2023
Translated review
Answer from CHIBI AKIHABARA
Hello !Thank you very much for your review!We are delighted to hear that you are satisfied with your order!Wishing you a nice day & see you soon in Chibi Akihabara! ^^
5
/5
★★★★★
Very serious, the figurines are as described, and customer service is top-notch for those on pre-order.
Viviane W.
purchased on 15/10/2023
Translated review
Answer from CHIBI AKIHABARA
Hello,Thank you for sharing your experience! :DBalive day & see you soon on our site! ^^
3
/5
★★★☆☆
The tracking and delivery nothing to complain about, however I received a figurine with a broken hand while the box was in good condition, a spot of glue is settled but it is an inconvenience to avoid.
Leo P.
purchased on 16/10/2023
Translated review
Answer from CHIBI AKIHABARA
Hello,We're sorry to hear that your figurine arrived broken.It can happen that during transport, even with the protections, the figurines inside the boxes move a little and the fragile parts can therefore break.When this happens, our customer service is there to help you, and please do not hesitate to contact us :)Wishing you a good day, Sincerely.
5
/5
★★★★★
Very good follow-up of my order. Serious and attentive team.
Client
purchased on 16/10/2023
Translated review
Answer from CHIBI AKIHABARA
Hello,Thank you for your recommendation and your opinion! :DV Wishing you a pleasant day & see you soon on our site!
5
/5
★★★★★
First online lottery I've taken part in (and won an A prize) and first order from them. A store with a good selection that will please both occasional buyers (like me) and seasoned collectors. What's more, customer service is fast and efficient: I've always received an answer to my question within 24 hours. Next, delivery times are well respected and the parcel is well packaged so there are no nasty surprises on arrival. Finally, the products are totally in line with the site description. It's a no-brainer.
Darkandre
purchased on 20/10/2023
Translated review
Answer from CHIBI AKIHABARA
Hello,Thank you very much for your detailed and constructive review! We are delighted to know that you are satisfied with our services & your order :)Wishing you a nice day & see you soon on our site! ^^
5
/5
★★★★★
It's fast and the quality is great! For a first, it's great!
Dylan G.
purchased on 11/10/2023
Translated review
Answer from CHIBI AKIHABARA
Hello,We are delighted to hear that you are satisfied with your first order from us! Thank you for your feedback! :DBalive day & see you soon on Chibi Akihabara! ^^
4
/5
★★★★☆
The figurines are great, they always arrive in perfect condition ???? however I have to take 1 star off because the deadlines for pre-orders are never met. I pre-ordered 2 figurines 1 year ago, they were supposed to arrive in July and I received them at the end of October. I had totally forgotten that I had made this purchase? In any case they are magnificent, I'm satisfied.
B_scuit_
purchased on 11/10/2023
Translated review
Answer from CHIBI AKIHABARA
Hello,Thank you for your feedback & please accept our apologies for the delay. Unfortunately, as we are regularly reminded, we have no control over the delivery times of our suppliers and cannot predict their delays if any. The date indicated on pre-orders is only provisional and can be modified at any time by the supplier and sometimes by the manufacturer itself. The date indicated on pre-orders is only provisional and can be modified at any time by the supplier and sometimes by the manufacturer itself. Please believe us that we are aware that the wait can be very long for our customers and it is important to us that orders are fulfilled on time. As soon as pre-orders are received at our premises, they are dispatched immediately to our customers, whom we do not wish to keep waiting any longer. In addition, since last spring, we have set up:- an e-mail system to warn our customers if the dates of pre-ordered products are postponed;- a tab dedicated to your pre-orders has been created in your customer area so that you can consult the release dates of your pre-orders at any time, even if the product no longer appears online.You can also contact our customer service department if you need more information about your pre-ordered products :)Wishing you a good day,Sincerely.
5
/5
★★★★★
No complaints. The package corresponded to the order
Ludovic M.
purchased on 08/10/2023
Translated review
Answer from CHIBI AKIHABARA
Hello,Thank you for taking the time to post a review! See you soon on our site! Have a nice day 🙂
5
/5
★★★★★
Fast shipping and very well packaged
Romuald G.
purchased on 09/10/2023
Translated review
Answer from CHIBI AKIHABARA
Hello,Thank you for taking the time to post a review! See you soon on our site! Have a nice day 🙂
4
/5
★★★★☆
Very well packaged delivered quickly but lack of communication on the postponement of pre-orders but very fast and friendly customer service.
Greg M.
purchased on 12/10/2023
Translated review
Answer from CHIBI AKIHABARA
Hello,Thank you for your feedback! :DC Regarding the postponement of pre-orders, we've implemented a number of little things over the last few months, such as the "Your pre-orders" tab in your customer area, which allows you to consult the provisional release dates of your products at any time, as well as an e-mail that is sent to you when one of your pre-ordered products is postponed. In addition, we would like to inform you that we are also actively working on another tool to keep you better informed on this subject. ^^Wishing you a pleasant day & see you soon on our site!
5
/5
★★★★★
Top as always
Chuby
purchased on 06/10/2023
Translated review
Answer from CHIBI AKIHABARA
Hello,Thank you for your feedback and your loyalty! :DGood day to you & see you soon ^^
5
/5
★★★★★
Good quality products
Jocelyne
purchased on 11/10/2023
Translated review
Answer from CHIBI AKIHABARA
Hello,Thank you for taking the time to post a review! See you soon on Chibi! Have a nice day ^^
5
/5
★★★★★
At the top. Perfect deliveries. Great products.
Majin B.
purchased on 06/10/2023
Translated review
Answer from CHIBI AKIHABARA
Hello,Thank you for taking the time to post a review! See you soon on our site! Have a nice day ^^
5
/5
★★★★★
Thank you very much
Anthony R.
purchased on 05/10/2023
Translated review
Answer from CHIBI AKIHABARA
Hello,Thank you for taking the time to post a review! See you soon on our site! Have a nice day ^^
5
/5
★★★★★
Not only did I find what I was looking for, but the delivery was very quick and careful. Perfect, I recommend it!
Cindy F.
purchased on 04/10/2023
Translated review
Answer from CHIBI AKIHABARA
Hello,Thank you for your recommendation and your opinion! :DV Wishing you a pleasant day & see you soon on our site!
5
/5
★★★★★
Pre-ordered and received without a hitch, the site is available to answer any questions/concerns you may have.
Biboubob
purchased on 06/10/2023
Translated review
Answer from CHIBI AKIHABARA
Hello,Thank you very much for sharing your experience on our site! :DV Wishing you a pleasant day & see you soon ^^
4
/5
★★★★☆
I pre-ordered two figurines and they arrived in superb condition, well protected and ahead of schedule. I'm very satisfied with my purchases!
Alexia P.
purchased on 05/10/2023
Translated review
Answer from CHIBI AKIHABARA
Hello,Thank you for sharing your experience about your pre-order with us.please let us know by email what we could improve in order to get 5 stars :DV Wishing you a nice day & see you soon ^^
5
/5
★★★★★
Good delivery and fast.
Monsieur F.
purchased on 04/10/2023
Translated review
Answer from CHIBI AKIHABARA
Hello,Thank you for taking the time to post a review! :DBay to you & see you soon on our site!
5
/5
★★★★★
Delivery service always as fast as 2 days. ??
Toupie
purchased on 29/09/2023
Translated review
Answer from CHIBI AKIHABARA
Hello,Thank you for your opinion & your loyalty :DBon a good day & see you soon!
5
/5
★★★★★
Top service
Sandrableach
purchased on 19/09/2023
Translated review
Answer from CHIBI AKIHABARA
Hello,Thank you for taking the time to post a review! See you soon on our site! Have a nice day ^^