/10
★★★★★
based on 2835 reviews published
★★★★★
based on 2835 reviews published
Latest customer reviews
5
/5
★★★★★
I've placed more than twenty orders with Chibi Akihabara and so far I've NEVER had a bad surprise. Everything has always been impeccable. I definitely recommend @Chibi Akihabara: keep it up, it's perfect 😉
Kililangelo
purchased on 22/02/2023
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Answer from CHIBI AKIHABARA
Hello,We would like to thank you for sharing your experience on your multiple orders placed on our store! Thank you also for your recommendation & your loyalty! :DBay good day to you & see you soon at Chibi!
4
/5
★★★★☆
Parcel received quickly knowing that I live in the dom-tom. Well packed, nothing to complain about, except that normally for the dom items should be sold tax free but this is not the case on the site.
Aymeric
purchased on 28/02/2023
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Answer from CHIBI AKIHABARA
Hello,Thank you for your feedback! :)We understand that this is annoying, unfortunately, customs fees are beyond our control.wishing you a good day,Sincerely.
5
/5
★★★★★
Very fast and compliant
Jj
purchased on 28/02/2023
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Answer from CHIBI AKIHABARA
Hello,Thank you for taking the time to post a review! See you soon on our site! Have a nice day.
5
/5
★★★★★
Top quality, well packaged, fast delivery, receipt ok, nothing to say 🙂
Eric D.
purchased on 28/02/2023
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Answer from CHIBI AKIHABARA
Hello,Thank you for sharing your order experience! :DBonjour & à bientôt sur notre site !
5
/5
★★★★★
Good packaging. Perfect ??
Fred F.
purchased on 21/02/2023
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Answer from CHIBI AKIHABARA
Hello,Thank you for taking the time to post a comment! See you soon on our site! Have a nice day.
5
/5
★★★★★
Package in good condition (inside and out) delivery day on the right date
Stephane L.
purchased on 28/02/2023
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Answer from CHIBI AKIHABARA
Hello,Thank you for taking the time to post a review! See you soon on our site! Have a nice day.
5
/5
★★★★★
I made a lottery, the draw was made quickly and the package sent just as quickly. I've also bought figurines in the past, good quality and fast shipping too. Can't wait to see their booth at the convention!
Lau
purchased on 28/02/2023
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Answer from CHIBI AKIHABARA
Hello,We are delighted to hear that you are satisfied with your orders from us! Thank you very much for your feedback! :DBalive day & see you soon! 🙂
5
/5
★★★★★
The delivery service was very fast and the sellers were very responsive via twitter thank you very much.
Teddy
purchased on 28/02/2023
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Answer from CHIBI AKIHABARA
Hello,We are delighted to hear that you are satisfied with our services! Thank you for your feedback! :DBalive day & see you soon!
1
/5
★☆☆☆☆
Broken figurine
Tony B.
purchased on 28/02/2023
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Answer from CHIBI AKIHABARA
Hello,We are very sorry that your figurine arrived broken.as the customer service has informed you: we have made a service request to our supplier to replace your figurine and the delay is a little long.It is regrettable that you have already noted when the process has just been launched ... We will get back to you as soon as we have a return from our supplier regarding this figurine exchange.Sincerely.
1
/5
★☆☆☆☆
I bought four Demon Slayer miniatures (Tanjiro, Nezuko, Zenitsu and Inosuke) from Furyu at the Made in Asia at the end of the convention on Sunday 05/03, each for 25. Happy to return home with my four boxes, I was shocked to see that my Nezuko and Tanjiro figures were broken and wrapped in bubble wrap. Tanjiro's arm notch was broken in the shoulder, and I had to repair it with strong glue. Nezuko's flames had been glued back into her hand (traces of glue) and not in the right direction, so the figure's structure wasn't stable. So I was really disappointed to end my day with a disappointing purchase. Fortunately, the Zenitsu and Inosuke figurines were in very good condition. But hey, 50 of disappointment, it's very expensive for little 7cm high figurines.P.S. : I glued the figurines back together myself because I bought them on the spot (so not on your site, so no reference number), couldn't post photos to confirm my statements, and having seen the other comment from Baptiste Deroeux's Made in Asia purchase about your marketing professionalism (supposedly, one of your salesmen said you had the lowest prices, when clearly you didn't, you just had the figures I wanted), I had absolutely no expectation of receiving a refund or exchange from you, and you confirm this with your review below.
Linda K.
purchased on 05/03/2023
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Answer from CHIBI AKIHABARA
Hello,We are sorry to hear that these two figurines are broken. It can happen that during transport, the figurines inside the boxes move a little and the fragile parts can therefore break. However, it's strange that these two figurines should be, as you say, "repackaged in bubble wrap" & "glued back together", as we only sell official new products. Since you didn't contact our customer service before repairing them, we won't be able to offer you an exchange... UPDATE: Even if you don't have a part number, you can still open a service ticket on our website. We do everything we can to help our customers, even those we meet at trade fairs, so please don't hesitate to contact us! In your case, we can do nothing more, because in order to be able to do what's necessary (exchange or other), the figurines must remain in their original condition and not have been modified in any way (glued back together, for example), so that we can notify the supplier concerned that the figurines are damaged. As everywhere else, you'll find more expensive products in one store, and cheaper ones in another. On our stands, we don't force you to buy, and visitors can choose where they buy their figurines. Best regards.
5
/5
★★★★★
Compliant parcel and Gold mystery box good value for money
Hugues L.
purchased on 20/02/2023
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Answer from CHIBI AKIHABARA
Hello,We are delighted to hear that you are satisfied with your order! Thank you for your feedback! :DBonjour & à bientôt sur notre site !
5
/5
★★★★★
Fast delivery and impeccable product
Ramzi B.
purchased on 19/02/2023
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Answer from CHIBI AKIHABARA
Hello,Thank you for taking the time to post a review! See you soon on our site! Have a nice day.
2
/5
★★☆☆☆
Much too expensive for little plastic things made in a Chinese factory, the cardboard box is more expensive than the product.
Mollock
purchased on 26/02/2023
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Answer from CHIBI AKIHABARA
Hello,According to the order you placed, you were able to take advantage of our Christmas offer. This offer allowed you to benefit from two free products if your order exceeded certain thresholds, and there were many free products to choose from. From what we can see, the price of the figurine you've ordered is legitimate: it's 1/8 scale; publisher: GoodSmile Compagny, who produce very good figurines.wishing you a good day,Sincerely.
5
/5
★★★★★
Always on top
Client
purchased on 12/02/2023
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Answer from CHIBI AKIHABARA
Hello,Thank you for posting a review and for your loyalty! Have a great day & see you soon on our site!
5
/5
★★★★★
Fast and well protected
Eric N.
purchased on 22/02/2023
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Answer from CHIBI AKIHABARA
Hello,Thank you for taking the time to post a comment! See you soon on our site! Have a nice day.
5
/5
★★★★★
Very fast delivery, excellent quality of the figurines, I recommend 100%.
Kevin L.
purchased on 27/02/2023
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Answer from CHIBI AKIHABARA
Hello,Thank you for your recommendation and your opinion! :DV Wishing you a pleasant day & see you soon on our site!
5
/5
★★★★★
I am very satisfied with their work I always receive the figurines quickly and in very good condition and they are well protected.I will continue to order from them!
Jason P.
purchased on 27/02/2023
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Answer from CHIBI AKIHABARA
Hello,Thank you for your loyalty and your feedback on your order! Have a great day & see you soon at Chibi! ^^
5
/5
★★★★★
Great transaction, fast shipping, well packaged package I recommend
Jean
purchased on 20/02/2023
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Answer from CHIBI AKIHABARA
Hello,Thank you for your recommendation and your opinion! :DV Wishing you a pleasant day & see you soon on our site!
4
/5
★★★★☆
Good product and good communication.4 stars because parcels received 1 week later instead of 48 h announced.
Guillaume G.
purchased on 06/02/2023
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Answer from CHIBI AKIHABARA
Hello,Thank you for your feedback :)We apologize for the delay in delivery. We had just received a large shipment, which can sometimes slightly delay the shipment of packages.wishing you a pleasant day,Sincerely.
5
/5
★★★★★
The products were in order, well packaged, and the delivery was fast. One drawback, which has little to do with the seller: living on Reunion Island, we get slaughtered when it comes to Post Office charges. In conclusion, if you live in a French overseas department, this is a good address if you're in a hurry, but you have to be aware that it comes at a price 🙁
Annie 9.
purchased on 03/02/2023
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Answer from CHIBI AKIHABARA
Hello,Thank you for your constructive feedback! 😀 This one will certainly be useful for people in the same case as you! Wishing you a good day & see you soon!
5
/5
★★★★★
Very fast shipping and delivery thank you very much
Pritam A.
purchased on 27/02/2023
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Answer from CHIBI AKIHABARA
Hello,Thank you for taking the time to post a review! See you soon on our site! Have a nice day.
3
/5
★★★☆☆
The DPD driver didn't give me the parcel personally against signature and security code as planned but apart from that rout went well so nothing else to report.
Mickaël J.
purchased on 21/02/2023
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Answer from CHIBI AKIHABARA
Hello,We are sorry for the inconvenience. We will pass on the information to DPD, and we invite you to do the same on your side. It's a pity that the carrier's actions penalize us, as they are unfortunately beyond our control... Wishing you a good day.
4
/5
★★★★☆
Good service, serious and fast
Ntvn
purchased on 14/02/2023
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Answer from CHIBI AKIHABARA
Hello,Thank you for your review! Please let us know what we can improve to get 5 stars 😀 Wishing you a pleasant day & see you soon on our site!
5
/5
★★★★★
Fast delivery compliant product everything was perfect
Bertrand
purchased on 19/02/2023
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Answer from CHIBI AKIHABARA
Hello,Thank you for sharing your experience about your order! :DBalive day & see you soon!
5
/5
★★★★★
Great figurines
Kevin M.
purchased on 20/02/2023
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Answer from CHIBI AKIHABARA
Hello,Thank you for your review! 🙂 We are delighted that you like our products ^^Happy day & see you soon! 😀
5
/5
★★★★★
Very good material and fast delivery.
Fabien P.
purchased on 24/02/2023
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Answer from CHIBI AKIHABARA
Hello,Thank you for taking the time to post a comment! Wishing you a pleasant day 🙂
5
/5
★★★★★
Very satisfied I recommend
Cecile
purchased on 24/02/2023
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Answer from CHIBI AKIHABARA
Hello,Thank you for your recommendation and your opinion! :DV Wishing you a pleasant day & see you soon on our site!
5
/5
★★★★★
Impeccable packaging and fast delivery: top ?
Feurisson68
purchased on 17/02/2023
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Answer from CHIBI AKIHABARA
Hello,Thank you for taking the time to post a review! See you soon on our site! Wishing you a nice day 🙂
5
/5
★★★★★
I pre-ordered 2 figurines from them in November 2022. Receipt by the suppliers took longer than initially expected, but that's a hiccup that happens when you pre-order! During the wait, I contacted the team twice and they got back to me very quickly. As soon as my order was prepared, the delivery time was exactly as advertised (2 days). Parcel well prepared and well received!
C.c.
purchased on 08/02/2023
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Answer from CHIBI AKIHABARA
Hello,Thank you for sharing a constructive & detailed review of your order on our site, but also your experience with customer service! :DV Wishing you a pleasant day & see you soon at Chibi! 🙂
5
/5
★★★★★
I recommend Chibi Akihabara 100%. I made a pre-order in November and despite the delay in arriving at the depot I always got very quick responses to all my requests. This was the 1st time I'd ordered a figurine as a gift, and they were really able to reassure me about my order. Yesterday I picked up my order, the figurine is magnificent, it really made someone happy. The packaging was top-notch, and if I have to order again, I'll definitely use this site.
Cindy G.
purchased on 22/02/2023
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Answer from CHIBI AKIHABARA
Hello,Thank you for your constructive review & recommendation! We are delighted to hear that you are satisfied with your first order with us! :DBonjour & à bientôt sur notre site !