/10
★★★★★
based on 2875 reviews published
★★★★★
based on 2875 reviews published
Latest customer reviews
5
/5
★★★★★
Very nice product, true to the description, quality, it arrived in just one week. For an enthusiast like me, it's worth it, I recommend it!
Mathieu L.
purchased on 27/03/2023
Translated review
Answer from CHIBI AKIHABARA
Hello,Thank you for your recommendation and your opinion! :DNWe will do our best to make sure that your order is delivered as soon as possible ^^Wishing you a pleasant day & see you soon on our site!
5
/5
★★★★★
Sends are always respected in date is very well protected
Jeremy.z
purchased on 09/03/2023
Translated review
Answer from CHIBI AKIHABARA
Hello,Thank you for your feedback and your loyalty! :DBalive day & see you soon at Chibi!
5
/5
★★★★★
Fast delivery, order placed on Saturday evening, received on Tuesday morning
Marion M.
purchased on 20/03/2023
Translated review
Answer from CHIBI AKIHABARA
Hello,Thank you for your review 😀 Wishing you a pleasant day & see you soon!
5
/5
★★★★★
Well packaged items and fast shipping!
Marlène B.
purchased on 17/03/2023
Translated review
Answer from CHIBI AKIHABARA
Hello,Thank you for taking the time to post a review! See you soon on our site & have a nice day!
3
/5
★★★☆☆
I'm very satisfied with my purchase but a little less by the very long delay in receiving it; item bought at the beginning of December and received in March. I know that Chibi Akihabara is not responsible for this, but I had to call to get an update. I would have appreciated being kept informed.
Mme G.
purchased on 16/03/2023
Translated review
Answer from CHIBI AKIHABARA
Hello,Thank you for your feedback 🙂 We are sorry for the delay, unfortunately, as you have indicated, we have no control over our suppliers' delivery times. The date indicated on pre-orders is for information only and can be changed at any time by the supplier. We're aware of the point you've made in your review, which is why we've been working on a tool to keep our customers informed at all times of the release date of their pre-orders 🙂 From now on, you can consult the provisional release date of your pre-orders directly in our new "Your Pre-orders" tab in your customer area. What's more, an e-mail will soon be sent to you when the date of a product is postponed, so you'll always be informed. Of course, if you have any questions, our customer service team is always on hand to answer them ;)Have a nice day & see you soon!
5
/5
★★★★★
No worries, delivery on time, figurines true to description and photos.
Fabien S.
purchased on 23/03/2023
Translated review
Answer from CHIBI AKIHABARA
Hello,Thank you for sharing your experience about your order! :DV Wishing you a nice day & see you soon!
5
/5
★★★★★
Always very satisfied, I recommend it with my eyes closed.
Mathieu B.
purchased on 15/03/2023
Translated review
Answer from CHIBI AKIHABARA
Hello,Thank you for your recommendation and your loyalty! :DV Wishing you a pleasant day & see you soon on our site!
5
/5
★★★★★
Very fast processing and dispatch of my order, careful packaging and the possibility of using a relay point to pick up my parcel was top-notch. To recommend+++
Freddy
purchased on 14/03/2023
Translated review
Answer from CHIBI AKIHABARA
Hello,Thank you for your recommendation and your opinion! :DV Wishing you a pleasant day & see you soon on our site!
5
/5
★★★★★
Extremely responsive and available customer service! I had pre-ordered a figurine of Gore Magala from Monster Hunter which arrived very quickly after the announcement of the arrival (3/4 days) and it is in perfect condition! Thank you so much!
Hortense A.
purchased on 20/03/2023
Translated review
Answer from CHIBI AKIHABARA
Hello,Thank you very much for your review of your order, and your experience with our customer service! :DNWe do our best to help you as much as we can, so don't hesitate to contact us, as you did :)Wishing you a nice day & see you soon on our site!
5
/5
★★★★★
On time delivery product arrive in good condition and well protected I recommend.
Mathieu H.
purchased on 20/03/2023
Translated review
Answer from CHIBI AKIHABARA
Hello,Thank you for your recommendation and your opinion! :DV Wishing you a pleasant day & see you soon on our site!
5
/5
★★★★★
Perfect. Fast and careful shipment. Very satisfied!!!
Xavier
purchased on 14/03/2023
Translated review
Answer from CHIBI AKIHABARA
Hello,We are delighted to hear that you are satisfied with your order! Thank you very much for your feedback! :DBalive day & see you soon!
5
/5
★★★★★
Bienbienbien
William C.
purchased on 16/03/2023
Translated review
Answer from CHIBI AKIHABARA
Hello,Thank you for taking the time to post a review! See you soon on our site! Have a nice day.
5
/5
★★★★★
Very efficient service
Benjamin
purchased on 15/03/2023
Translated review
Answer from CHIBI AKIHABARA
Hello,Thank you for taking the time to post a review of our store! See you soon on our site! Have a nice day.
3
/5
★★★☆☆
Nice gift with two drawbacks: the expression of the eyes is less tender than on the photos and the protective plastic on which it rests was broken. A shame for a gift. Otherwise a nice collector's item.
Utilisatrice
purchased on 09/03/2023
Translated review
Answer from CHIBI AKIHABARA
Hello,We're sorry to hear that your figurine has defects. If you wish, we can offer you an exchange, but for this, we would be grateful if you could send a message to our customer service department with photos showing the defects you have noticed: https://chibi-akihabara.com/support/nouveau-ticketIl It can happen that figurines have manufacturing defects, so please do not hesitate to contact us when this is the case, we can always do something for you :)Looking forward to hearing from you,Wishing you a good day.
5
/5
★★★★★
Lots of choice, fast shipping, quality figurines, a real must!
Elodie G.
purchased on 17/03/2023
Translated review
Answer from CHIBI AKIHABARA
Hello,Thank you very much for sharing your opinion about our store! :DV Wishing you a pleasant day & see you soon!
5
/5
★★★★★
The figurine was received on time and perfectly packaged. The price is right too (a little cheaper than some physical stores).
Client
purchased on 05/03/2023
Translated review
Answer from CHIBI AKIHABARA
Hello,Thank you for sharing your experience! We are delighted to hear that you are satisfied! :DBalive day & see you soon! 🙂
5
/5
★★★★★
Wonderful article, I love it!
Pichkotte
purchased on 05/03/2023
Translated review
Answer from CHIBI AKIHABARA
Hello,We are delighted to hear that you are satisfied with your order! Thank you for your feedback! :DBalive day & see you soon!
5
/5
★★★★★
Personally very satisfied, I had several orders, one of which was early and they agreed to send me the dispo with my other order without charging me extra postage. I've already ordered from them three times, the first two nickel deliveries and the last one I'll let you know when I've received since they're precos.
Audrey M.
purchased on 28/02/2023
Translated review
Answer from CHIBI AKIHABARA
Hello,Thank you for sharing your experience & for your loyalty! We're delighted to hear you're satisfied! 😀 For your pre-orders, don't hesitate to contact customer service if you need more information about them. :)Have a nice day & see you soon!
5
/5
★★★★★
Very good delivery: extremely fast, very well packaged and good order tracking! I recommend this professional site
Leviiazz
purchased on 14/03/2023
Translated review
Answer from CHIBI AKIHABARA
Hello,Thank you for your recommendation and your opinion! :DV Wishing you a pleasant day & see you soon on our site!
5
/5
★★★★★
Very good experience
Vexeed
purchased on 28/02/2023
Translated review
Answer from CHIBI AKIHABARA
Hello,Thank you for taking the time to post a review! See you soon on our site! Have a nice day.
3
/5
★★★☆☆
Did not warn when a product was unavailable. Waited 3 months for product. Otherwise, good figurines. Also prices can be more expensive than other sites.
David D.
purchased on 10/03/2023
Translated review
Answer from CHIBI AKIHABARA
Hello,We are sorry that you are not fully satisfied with our services. The figurine you pre-ordered is still in "awaiting supplier delivery" status, and this is indicated on the relevant product sheet directly on our site. So it's not "unavailable", it just hasn't arrived at our premises yet :)We understand the impatience our customers can feel when a product isn't out yet, which is why we offer solutions when the wait becomes too long for you 🙂 Don't hesitate to contact customer service, as you did. :DV Wishing you a good day.
4
/5
★★★★☆
Arrived quickly and in good condition
Marina P.
purchased on 08/03/2023
Translated review
Answer from CHIBI AKIHABARA
Hello,Thank you for sharing your experience about your order with us.Please let us know what we could improve in order to get 5 stars :DV Wishing you a nice day & see you soon!
5
/5
★★★★★
Fast efficient more than satisfactory very courteous thank you again
Steve
purchased on 09/03/2023
Translated review
Answer from CHIBI AKIHABARA
Hello,Thank you very much for your feedback about your order, and your experience with our customer service! :DV Wishing you a pleasant day & see you soon on our site!
5
/5
★★★★★
After several hesitations given the price I wanted to invest, I decided to go for it and ordered. The order was quickly processed, and I received a box in which all the items were very well packed. The products were in perfect condition, and just as I'd imagined they'd be (well, that's just my impression :)). So it was a very pleasant purchase, and the next ones will be very serene! A very good site that I've recommended to others.
Sébastien J.
purchased on 10/03/2023
Translated review
Answer from CHIBI AKIHABARA
Hello,Thank you for sharing your experience! We are delighted to hear that you are satisfied with this first order! 🙂 Thank you also for your recommendation! :DV Wishing you a nice day & see you soon!
4
/5
★★★★☆
Good quality
Itachi_madara_
purchased on 08/03/2023
Translated review
Answer from CHIBI AKIHABARA
Hello,Thank you for your review! Please let us know what we could improve in order to obtain 5 stars :)Wishing you a pleasant day & see you soon!
5
/5
★★★★★
Superb figurine. Fast shipping. Top??
Laurent R.
purchased on 19/02/2023
Translated review
Answer from CHIBI AKIHABARA
Hello,Thank you for taking the time to post a review! See you soon on our site! Wishing you a nice day 🙂
5
/5
★★★★★
Everything is perfect! Fast delivery and very good packaging, I recommend without hesitation ????
Maëlys P.
purchased on 05/03/2023
Translated review
Answer from CHIBI AKIHABARA
Hello,Thank you for your recommendation and your opinion! :DV Wishing you a pleasant day & see you soon on our site!
5
/5
★★★★★
Fast, well-protected parcel and nice site with lots of references 🙂
Pierre M.
purchased on 14/03/2023
Translated review
Answer from CHIBI AKIHABARA
Hello,We are delighted to hear that you are satisfied with your order & your experience on our site! Thank you for your feedback! :DBalive day & see you soon!
5
/5
★★★★★
Serious store, wide choice and fast delivery.
Jérémy L.
purchased on 13/03/2023
Translated review
Answer from CHIBI AKIHABARA
Hello,Thank you very much for sharing your experience on our store! :DV Wishing you a pleasant day & see you soon!
5
/5
★★★★★
Quality figurines, frequent promotional offers and an interesting system to reward loyalty... I recommend ++.
Thibaut N.
purchased on 13/03/2023
Translated review
Answer from CHIBI AKIHABARA
Hello,Thank you for your recommendation and your opinion! :DV Wishing you a nice day & see you soon on our site!