9.5/10
★★★★★
based on 2876 reviews published

Latest customer reviews

5 /5
★★★★★
The products were in order, well packaged, and the delivery was fast. One drawback, which has little to do with the seller: living on Reunion Island, we get slaughtered when it comes to Post Office charges. In conclusion, if you live in a French overseas department, this is a good address if you're in a hurry, but you have to be aware that it comes at a price 🙁
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Annie 9.
purchased on 03/02/2023
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Answer from CHIBI AKIHABARA
Hello,Thank you for your constructive feedback! 😀 This one will certainly be useful for people in the same case as you! Wishing you a good day & see you soon!
5 /5
★★★★★
Very fast shipping and delivery thank you very much
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Pritam A.
purchased on 27/02/2023
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Answer from CHIBI AKIHABARA
Hello,Thank you for taking the time to post a review! See you soon on our site! Have a nice day.
3 /5
★★★☆☆
The DPD driver didn't give me the parcel personally against signature and security code as planned but apart from that rout went well so nothing else to report.
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Mickaël J.
purchased on 21/02/2023
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Answer from CHIBI AKIHABARA
Hello,We are sorry for the inconvenience. We will pass on the information to DPD, and we invite you to do the same on your side. It's a pity that the carrier's actions penalize us, as they are unfortunately beyond our control... Wishing you a good day.
4 /5
★★★★☆
Good service, serious and fast
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Ntvn
purchased on 14/02/2023
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Answer from CHIBI AKIHABARA
Hello,Thank you for your review! Please let us know what we can improve to get 5 stars 😀 Wishing you a pleasant day & see you soon on our site!
5 /5
★★★★★
Fast delivery compliant product everything was perfect
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Bertrand
purchased on 19/02/2023
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Answer from CHIBI AKIHABARA
Hello,Thank you for sharing your experience about your order! :DBalive day & see you soon!
5 /5
★★★★★
Great figurines
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Kevin M.
purchased on 20/02/2023
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Answer from CHIBI AKIHABARA
Hello,Thank you for your review! 🙂 We are delighted that you like our products ^^Happy day & see you soon! 😀
5 /5
★★★★★
Very good material and fast delivery.
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Fabien P.
purchased on 24/02/2023
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Answer from CHIBI AKIHABARA
Hello,Thank you for taking the time to post a comment! Wishing you a pleasant day 🙂
5 /5
★★★★★
Very satisfied I recommend
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Cecile
purchased on 24/02/2023
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Answer from CHIBI AKIHABARA
Hello,Thank you for your recommendation and your opinion! :DV Wishing you a pleasant day & see you soon on our site!
5 /5
★★★★★
Impeccable packaging and fast delivery: top ?
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Feurisson68
purchased on 17/02/2023
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Answer from CHIBI AKIHABARA
Hello,Thank you for taking the time to post a review! See you soon on our site! Wishing you a nice day 🙂
5 /5
★★★★★
I pre-ordered 2 figurines from them in November 2022. Receipt by the suppliers took longer than initially expected, but that's a hiccup that happens when you pre-order! During the wait, I contacted the team twice and they got back to me very quickly. As soon as my order was prepared, the delivery time was exactly as advertised (2 days). Parcel well prepared and well received!
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C.c.
purchased on 08/02/2023
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Answer from CHIBI AKIHABARA
Hello,Thank you for sharing a constructive & detailed review of your order on our site, but also your experience with customer service! :DV Wishing you a pleasant day & see you soon at Chibi! 🙂
5 /5
★★★★★
I recommend Chibi Akihabara 100%. I made a pre-order in November and despite the delay in arriving at the depot I always got very quick responses to all my requests. This was the 1st time I'd ordered a figurine as a gift, and they were really able to reassure me about my order. Yesterday I picked up my order, the figurine is magnificent, it really made someone happy. The packaging was top-notch, and if I have to order again, I'll definitely use this site.
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Cindy G.
purchased on 22/02/2023
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Answer from CHIBI AKIHABARA
Hello,Thank you for your constructive review & recommendation! We are delighted to hear that you are satisfied with your first order with us! :DBonjour & à bientôt sur notre site !
1 /5
★☆☆☆☆
1 Item was unavailable: but as payment was made = choice between another item or a voucher (valid only for 1 year, which was not specified when the choice was made): I don't like this practice because I don't necessarily want or need to buy again. No refund possible even though the item was marked available at the time of ordering!
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Lionel A.
purchased on 02/02/2023
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Answer from CHIBI AKIHABARA
Hello,We are sorry that this experience did not correspond to your expectations.after taking note of your case, the concerned service proposed you several options concerning the article which was not available any more, following which, you chose to take the credit note.if these options did not suit you, it was enough for you to answer us and to announce it. We are very attentive to our customers' needs, and we want them to be satisfied. That's why a request for a refund would have been possible, but you didn't come forward after our last e-mail on February 2.
5 /5
★★★★★
Article as advertised . Delivery time respected. Tout est OK
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Janine A.
purchased on 21/02/2023
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Answer from CHIBI AKIHABARA
Hello,Thank you for your review :DBon a good day & see you soon on our site!
5 /5
★★★★★
Fast and efficient
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Anaïs E.
purchased on 20/02/2023
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Answer from CHIBI AKIHABARA
Hello,Thank you for taking the time to post a comment! See you soon on our site! Have a nice day.
3 /5
★★★☆☆
A rather interesting catalog, just a little (very) annoyed that my order took over 2 months to arrive, basically it was a gift for Christmas....
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Elidjah
purchased on 19/12/2022
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Answer from CHIBI AKIHABARA
Hello,We are very sorry that this experience did not meet your expectations.this product, as you know, was on pre-order and its release was delayed by our supplier. Please accept our apologies for our supplier's delay.
5 /5
★★★★★
Very fast and efficient delivery
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Romain
purchased on 10/02/2023
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Answer from CHIBI AKIHABARA
Hello,Thank you for taking the time to post a review! See you soon at Chibi! Have a nice day.
5 /5
★★★★★
Super figurine several purchases made at chibi akihabara and never disappointed
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Minah
purchased on 06/02/2023
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Answer from CHIBI AKIHABARA
Hello,Thank you for your loyalty and your feedback! :DPay you an excellent day & see you soon on our site!
5 /5
★★★★★
A very reliable site! I recommend it to all collectors! You're top notch!
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Brian A.
purchased on 19/02/2023
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Answer from CHIBI AKIHABARA
Hello,Thank you for your recommendation and your opinion! :DV Wishing you a pleasant day & see you soon at Chibi!
4 /5
★★★★☆
Figurine box a little damaged despite a little protection in the coli box. too bad
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Cédric W.
purchased on 11/02/2023
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Answer from CHIBI AKIHABARA
Hello,Thank you for your opinion! :)It can happen that even with the protections, the boxes of figurines can undergo small shocks during transport. Wishing you a good day.
5 /5
★★★★★
Fast and careful delivery.
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Alexis B.
purchased on 06/02/2023
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Answer from CHIBI AKIHABARA
Hello,Thank you for taking the time to post a comment! See you soon on Chibi! Wishing you a good day.
5 /5
★★★★★
Super happy with my purchase, correct image and good quality figures.
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Jo
purchased on 05/02/2023
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Answer from CHIBI AKIHABARA
Hello,Thank you for taking the time to post a comment! See you soon on our site! Have a nice day.
5 /5
★★★★★
Excellent products, fair prices, top customer service, on-time delivery: nothing to complain about!
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Slakse
purchased on 15/02/2023
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Answer from CHIBI AKIHABARA
Hello,Thank you for sharing your experience regarding your order & customer service! :DBon a good day & see you soon on our site!
5 /5
★★★★★
Perfect. Fast delivery. Great communication.
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Julien P.
purchased on 06/02/2023
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Answer from CHIBI AKIHABARA
Hello,Thank you for taking the time to post a review! See you soon on our site! Have a nice day.
5 /5
★★★★★
I discovered this site a short time ago and frankly had a great experience! Very well packaged and sent. The figurines are impeccable.
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Amel
purchased on 26/01/2023
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Answer from CHIBI AKIHABARA
Hello,Thank you for your recommendation and your opinion! :DV Wishing you a pleasant day & see you soon at Chibi! ^^
5 /5
★★★★★
I ordered 2 times, 1 package with 2 figurines and 1 lottery, both times it was shipped very quickly and with remarkable care in the boxes, no damage. The prices are honest, and with a wide range of items, the site is frankly perfect.
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Jim C.
purchased on 12/01/2023
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Answer from CHIBI AKIHABARA
Hello,Thank you for your recommendation! We are delighted to hear that you are satisfied with your purchases! :DV Wishing you a pleasant day & see you soon on our site!
5 /5
★★★★★
Perfect order, products packaged with care. Thank you very much
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Chrisiak
purchased on 17/02/2023
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Answer from CHIBI AKIHABARA
Hello,Thank you for your comment! Have a nice day & see you soon!
5 /5
★★★★★
Fast shipping. Products well packed. As requested.
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Amelie
purchased on 12/02/2023
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Answer from CHIBI AKIHABARA
Hello,Thank you for sharing your order experience! Have a nice day.
5 /5
★★★★★
Delivery time respected and correct. The figurines are top quality and really beautiful! Nothing to say about the quality/price ratio. What's more, they're very well packaged.
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Eva P.
purchased on 10/02/2023
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Answer from CHIBI AKIHABARA
Hello,We are delighted to hear that you are satisfied with your order! Thank you for your comment! :DBonjour & à bientôt sur notre site !
5 /5
★★★★★
Fast, safe and well-protected shipping
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Esteban L.
purchased on 08/02/2023
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Answer from CHIBI AKIHABARA
Hello,Thank you for taking the time to post a review! See you soon on our site! Have a nice day.
5 /5
★★★★★
Fast shipping in less than 48 hours on products in stock, well packaged, points given on your order which allows you to have a small discount on the next, I placed 2 orders with them on items in stock.
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Andrieux
purchased on 02/02/2023
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Answer from CHIBI AKIHABARA
Hello,We are delighted to hear that you are satisfied with your orders from us! Thank you for your feedback! Have a nice day.