Reviews CHIBI AKIHABARA

The store received my pre-order after all the other stores I had already done business with, so my gift arrived too late, disappointment.

As pictured

Always a pleasure to order from Chibi, very fast delivery.

Impeccable service, as always!

Arrived very well packaged, superb figurine, nothing to complain about!

Fast delivery and figurine exactly as shown on the website, nothing to complain about, perfect!

Great experience with every order. I have complete confidence in this merchant!!! See you soon!!!!

No problem, very simple, the parcel even arrived a day earlier than the site expected.

Figurine that I could not find anywhere else except at very high prices, fast and careful delivery, perfect!

I received my my little pony hatsune miku with a slight delay due to late delivery by my supplier. The tracking was correct and my hatsune miku my little pony was in perfect condition and well protected. I was also surprised to receive two minis KitKat mints as gifts in my parcel. The 5 stars are well deserved!

Always well packaged, a small gift and quality products?

Very disappointed because of the total lack of communication. The most important thing is to warn us if a problem arises with the suppliers, which is the least we can do.

Perfect. Very fast delivery.

Good product, fast shipping... but frequent supplier delays! Boxes arrive slightly damaged with little protection.

Very good site selling figurines, I highly recommend it, my package arrived on the day indicated when I placed my order. The package was well packed, with air-filled pockets to protect it from shocks. A little thank-you message in the parcel wouldn't have gone amiss... In any case, I'll be recommending figurines from this site one day without hesitation!

Great store, fast shipping, very efficient customer service, the perfect site for figurine collectors.

Fast and well packed!

Fast and clean delivery 🙂

Mixed experience, the products were received but months late. Delay related to the supplier, but the follow-up and information given by the seller was average.

No complaints Perfect

Good reception of the parcel, fast delivery

Item arrived very quickly, well packaged, as advertised, very pleasant surprise for a site that I did not know!

I'm delighted with my orders on the site. The figurines are very well packaged and the parcels are delivered very quickly.

Nothing to complain about!

Nothing to say, it's perfect

Beautiful figurine. Perfect shipping

Super, express delivery and with little sweets as a gift! Many thanks! 🙂

I pre-ordered two figurines from them, and when I got to the pre-order end date for the second figurine, I was worried that I wouldn't receive a delivery notice, so I checked the site, which had shifted the pre-order end date by 1 month without notifying the customer. When I contacted customer service, they explained that there was a delay in delivery on one of the two figurines, and that if I wanted to receive the first figurine, which was available, in advance, I'd have to pay additional delivery charges. In the end, I received both figurines three months late...

This site is excellent for buying figurines

Nickel top order tracking service ?? quality products

Over 5 years of loyalty. And Chibi has always been there. 0 incidents and always on time with pre-orders. You guys rock

I ordered a figurine for my nephew's birthday and asked for it to be delivered to the store. Unluckily, it was closed for vacations, but the shipping company reported that it had been delivered. I found out from the website that they had contacted the company, so I had to pay the shipping costs a second time. I finally received my order, although it took a little over a month to get it, so I'll be able to give the figurine as a present for his birthday, even if he passed away a few weeks ago. Although the site offers a nice selection of products, this is the first and last time I'll be buying there.

Always perfect, I've been ordering from them for several months now.

I've placed several orders with them in the past, all of which went well, but my last one was a bit more complicated, as a product had been awaiting delivery from the supplier for months, with no indication of how long it would take.After almost a year's delay on my order, and several messages to the store trying to get more information or to unblock my order, I had to insist a lot (I had to wait several weeks for my request to go through) before they finally gave me some information. The lady at the after-sales service (very kind and competent) told me on the phone that she thought the supplier was taking them for a ride and would never deliver the product in question, but if that's the case, I find it incomprehensible that they don't contact the customers concerned to keep them informed, or at the very least post this information on the site's forum. This way, the people concerned can cancel their product if they wish. But here it's up to each customer to insist on being told that their order will never arrive if the product is not cancelled, so I had to cancel the product for my order to be released. Overall, if there are no unforeseen product availability problems, the store manages very well. This experience won't stop me from recommending them, but you should be aware that sometimes you have to be persistent to get information about your orders.

Very high quality product, carefully packaged. Very good relationship with customer service. Only small downside: delivery a little slow, 10 days.

The Figuarts zero figure of tanjiro is magnificent. Nothing to report.

Perfect! Great service!

Good stuff tightly packed.

Very good, order processed and shipped quickly.

Fast delivery and very carefully packaged figurine