9.5/10
★★★★★
based on 2897 reviews published

Latest customer reviews

5 /5
★★★★★

A little apprehensive at first because the site seems little known so fear of a scam or a product of poor quality but very pleasantly surprised by the result with a very nice figurine I recommend

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Elias
purchased on 19/08/2022
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Answer from CHIBI AKIHABARA
HelloWe are partners of Banpresto/Bandai and we collaborate with several partners. We've been on the internet since 2012 ^^ So you might as well say that our site is pretty well known and don't hesitate to contact us on social networks if you have any concerns or questions, that's what we're here for 😀
2 /5
★★☆☆☆

Figurine with half-removed arm and badly painted katana

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Antoine B.
purchased on 17/08/2022
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Answer from CHIBI AKIHABARA
HelloYou posted your review before contacting customer service, which you did afterwards. The figurine will be reimbursed upon arrival at our premises. Best regards.
5 /5
★★★★★

Perfect official figurine

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Jean F.
purchased on 04/08/2022
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Answer from CHIBI AKIHABARA
HelloThank you
5 /5
★★★★★

Speed, undamaged parcel and well-protected interior

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Christelle V.
purchased on 18/08/2022
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Answer from CHIBI AKIHABARA
HelloThank you
5 /5
★★★★★

Super site! Order arrived in very good condition! I recommend .

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Momo F.
purchased on 18/08/2022
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Answer from CHIBI AKIHABARA
HelloThank you for your review
5 /5
★★★★★

Satisfied with the figurine received with the kitkats as gifts. The figure is in good condition.

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Nael B.
purchased on 17/08/2022
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Answer from CHIBI AKIHABARA
HelloThanks for your feedback
4 /5
★★★★☆

Very good, I love it

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Pauline
purchased on 17/08/2022
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Answer from CHIBI AKIHABARA
HelloThank you, feel free to tell us what's missing to get 5 stars.
5 /5
★★★★★

Perfect ????

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Guillaume
purchased on 17/08/2022
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Answer from CHIBI AKIHABARA
BonjourParfait alors 🙂
5 /5
★★★★★

Figure arrived in box in perfect condition !!! (Everything must be in mint condition ! Including the box for a collector) !!! Fast shipping ! I am very satisfied ! Recommend !!!

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Customer
purchased on 17/08/2022
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Answer from CHIBI AKIHABARA
HelloThank you very much
5 /5
★★★★★

Super fast delivery very satisfied

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Marion
purchased on 17/08/2022
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Answer from CHIBI AKIHABARA
HelloWe are delighted that you are satisfied.
5 /5
★★★★★

Good site. Very reliable. With quality products.

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Karim T.
purchased on 17/08/2022
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Answer from CHIBI AKIHABARA
HelloThank you
5 /5
★★★★★

Fast delivery and well packaged products.

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Édouard D.
purchased on 16/08/2022
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Answer from CHIBI AKIHABARA
HelloThank you very much for your comment
4 /5
★★★★☆

Long delivery time but not disappointed with the merchandise! Thank you 😉

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Jordan P.
purchased on 16/08/2022
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Answer from CHIBI AKIHABARA
HelloThank you
1 /5
★☆☆☆☆

The figurine was broken, great birthday present at the opening.....

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Alban P.
purchased on 16/08/2022
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Answer from CHIBI AKIHABARA
HelloWe are sorry for the incident, however, before leaving such a negative comment, please contact the after-sales service, which will find a solution and give us the opportunity to resolve the problem!Cordially EDIT 29/08/2022 Hello Sir,To date, we have still not received a message from you to proceed with the after-sales service of your broken figurine. Please contact us if you wish to resolve the situation.
5 /5
★★★★★

Perfect, figurine preordered and arrived 50 days early. The previous time there were more than 90 days in advance. The quality of the figurines is excellent and the service very good.

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Mathis L.
purchased on 16/08/2022
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HelloThank you for your positive feedback
5 /5
★★★★★

I received my parcel a day early, and littered with surprise KitKat gifts. A great first impression!

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Co_et
purchased on 16/08/2022
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Answer from CHIBI AKIHABARA
HelloThank you for your review
5 /5
★★★★★

Package delivered in good condition, received on time, very happy with the product!

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Amandine C.
purchased on 16/08/2022
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Answer from CHIBI AKIHABARA
HelloWe are delighted that you are satisfied.
5 /5
★★★★★

Super! I love it, I often order for my partner who is a manga fan and collects figurines! Delivery is always impeccable, neat and fast!

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Justine
purchased on 12/08/2022
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Answer from CHIBI AKIHABARA
HelloThank you very much for your positive feedback
5 /5
★★★★★

Great service! Package arrived on time and undamaged.

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Luka
purchased on 16/08/2022
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Answer from CHIBI AKIHABARA
HelloThank you
5 /5
★★★★★

Very good shipping! Very protected and secure delivery! Many thanks

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Léakhéna
purchased on 15/08/2022
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Answer from CHIBI AKIHABARA
HelloThank you for your confidence
5 /5
★★★★★

Super fast delivery, well packaged. What's more, there's a choice and a loyalty program. Great!

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Jouas B.
purchased on 15/08/2022
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Answer from CHIBI AKIHABARA
HelloThank you for your positive review
5 /5
★★★★★

Arrived very quickly after ordering and in good condition

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Manon C.
purchased on 05/08/2022
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Answer from CHIBI AKIHABARA
HelloThank you
5 /5
★★★★★

Perfect delivery, parcel well protected

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Quentin G.
purchased on 15/08/2022
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Answer from CHIBI AKIHABARA
HelloThank you
5 /5
★★★★★

Top as always?

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Chris D.
purchased on 15/08/2022
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Answer from CHIBI AKIHABARA
Thank you for this top comment ^^
5 /5
★★★★★

I ordered a figurine from the Pop Up Parade collection.the transparent box of the figurine was very nicely wrapped in a slightly opaque paper. I even wonder if this paper wrapping is not original.

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Ataru
purchased on 13/08/2022
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Answer from CHIBI AKIHABARA
HelloThanks for your feedback
5 /5
★★★★★

Great site, great team.

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M. C.
purchased on 13/08/2022
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Answer from CHIBI AKIHABARA
HelloThank you
5 /5
★★★★★

Quality parcel with treats

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Anthox
purchased on 11/08/2022
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Answer from CHIBI AKIHABARA
HelloThank you
5 /5
★★★★★

For pre-order, small delay from the supplier not due to Chibi Akihabara but once in stock I received my order quickly in perfect condition. I'm very satisfied.

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Emilie F.
purchased on 11/08/2022
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Answer from CHIBI AKIHABARA
HelloThank you very much for not penalizing us for the supplier delay. Thank you for your understanding and your order.
3 /5
★★★☆☆

First time I've been disappointed with the store. Parcel received with no problem but the box of my figurine pushed in so it's that it was done at the time of the setting out of paperboard. Fortunately my figurine is fine, but I'm still disappointed and hope it's the last time this happens to me.

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Anthony
purchased on 10/08/2022
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Answer from CHIBI AKIHABARA
HelloWe apologize for this incident. We will be more careful.
5 /5
★★★★★

Fast delivery, quality product.

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Wassim A.
purchased on 10/08/2022
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Answer from CHIBI AKIHABARA
HelloThank you
1 /5
★☆☆☆☆

Received a completely open parcel in my letterbox, with one of my items stolen, no response from customer service after two days, I'm thinking of not ordering from their site again.

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Quentin
purchased on 09/08/2022
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Answer from CHIBI AKIHABARA
HelloCustomer service has replied to you, albeit with a delay as our teams are reduced due to the vacations. For stolen items, we have advised you to return directly to the carrier. Sincerely
5 /5
★★★★★

Top figurine! Always satisfied with the seller!

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Jerome P.
purchased on 10/08/2022
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Answer from CHIBI AKIHABARA
HelloThank you very much!
2 /5
★★☆☆☆

Hello I'm having a fit over the packaging of Ichiban Kuji products. The boxes of figurines and other items constantly arrive damaged, because they're not packed properly. This is the 3rd time this has happened to me.

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San
purchased on 10/08/2022
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Answer from CHIBI AKIHABARA
HelloWe are sorry for this incident. We will be more carefulCordially
4 /5
★★★★☆

Apart from the deliveryman dropping the parcel on the ground as if it were just a stone, there's nothing to complain about. The figurine ordered is just fine.

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Bryan D.
purchased on 10/08/2022
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Answer from CHIBI AKIHABARA
HelloWe are sorry for this. We have no control over the delivery people who are not part of our company. Their mistake costs us a star. We will pass on the message to the carrier.
5 /5
★★★★★

Beautiful figurine

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Yassine K.
purchased on 10/08/2022
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Answer from CHIBI AKIHABARA
HelloThank you
5 /5
★★★★★

Very fast delivery and well-made productPerfect

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Beretrouge64
purchased on 10/08/2022
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Answer from CHIBI AKIHABARA
HelloThank you very much
5 /5
★★★★★

Completely satisfied. Package received a day early. There were even two mini matcha kat kits as gifts with my order. The kind of small gesture that makes you happy. A little bonus: points are offered that can be accumulated for future orders. When I went to pick up my parcel at the relay point, I received an e-mail telling me that my points had been validated. When I placed my order, I was given a 10% discount code thanks to a friend of mine, and it looks like there are regular special offers, so what more could you ask for? ^^ Everything was taken care of. Really a good first experience! I'll be ordering again without hesitation. 🙂 And if I may say so, nothing to do with manga story, which is a real disaster when it comes to deliveries (no email for several days, no information, 1 week late but payment deducted, no commercial gesture following the inconvenience, etc.). ) With Chibi Akihabara, at least I know I can order without worrying! Thanks a lot! Keep up the good work :]

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Sandra V.
purchased on 09/08/2022
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Answer from CHIBI AKIHABARA
HelloAll of us at CHIBI Akihabara would like to thank you for this wonderful, detailed and positive message, which encourages us to always do our very best to satisfy our customers 🙂
5 /5
★★★★★

Fast delivery and possibility to participate in lotteries. Good order tracking and information on prizes won. Large selection of figurines. Very good site for manga fans.

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Leblond
purchased on 08/08/2022
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Answer from CHIBI AKIHABARA
HelloThank you for your detailed and positive feedback. We are happy to be able to offer a wide range of products to our customers and manga fans.
5 /5
★★★★★

Order received very quickly in a carefully prepared parcel!

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Samy
purchased on 08/08/2022
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Answer from CHIBI AKIHABARA
HelloThank you very much
2 /5
★★☆☆☆

Always get G and H...seems rigged

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Jérémie H.
purchased on 08/08/2022
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Answer from CHIBI AKIHABARA
Hello No, our lotteries and sweepstakes are not rigged. When you play a lottery, you know what you're getting into. There are a lot of small lots for not a lot of figurines. And yes some win figurines, I invite you to see all our stories on instagram. It's a random draw. It's almost the same principle as if you buy a scratch game. And again, there you necessarily get a lot. Saying it's rigged because you won small prizes is bad faith. Just like your note.Cordially