/10
★★★★★
based on 2835 reviews published
★★★★★
based on 2835 reviews published
Latest customer reviews
1
/5
★☆☆☆☆
I haven't received my order. I know it's mostly the delivery company's fault, but the result is that I've paid almost 200 for figurines that may not arrive before Christmas... My sons are waiting for their presents... Thank you in advance for your follow-up...
Anne-sophie R.
purchased on 14/11/2022
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Answer from CHIBI AKIHABARA
Hello,We understand your disappointment, but indeed, when there is a problem during delivery, it is not our fault... Following your exchanges with our customer service department, an investigation has been opened with the carrier, as we indicated to you. We will have answers between 28/11 and 16/12. Please do not hesitate to contact us again in the next few days.wishing you a pleasant day.best regards.
5
/5
★★★★★
Figurines received on time! in very good condition! top customer service! excellent advice and very pleasant! I recommend this site!
Patricia M.
purchased on 16/11/2022
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Answer from CHIBI AKIHABARA
Hello,Thank you for sharing your experience about your order! Have a nice day.
5
/5
★★★★★
Fast delivery and no worries. I am very satisfied
Denise
purchased on 22/11/2022
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Answer from CHIBI AKIHABARA
Hello,Thank you for taking the time to post a review! Have a nice day.
5
/5
★★★★★
Figurine quali et pas cher + reception en même pas 2 jours bref rien à redire
Thibault L.
purchased on 26/11/2022
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Answer from CHIBI AKIHABARA
Hello,Thank you for sharing your experience! Have a nice day.
5
/5
★★★★★
Good experience I recommend
Client
purchased on 29/11/2022
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Answer from CHIBI AKIHABARA
Hello,Thank you for taking the time to post a review! Have a nice day.
5
/5
★★★★★
Fast delivery
Christelle
purchased on 15/11/2022
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Answer from CHIBI AKIHABARA
Hello,Thank you for taking the time to post a review! Have a nice day.
5
/5
★★★★★
Fast delivery, perfectly packaged
Quentin V.
purchased on 24/11/2022
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Answer from CHIBI AKIHABARA
Hello,Thank you for taking the time to post a review! Have a nice day.
5
/5
★★★★★
Perfect..several times we order, my daughter is delighted.
Christophe M.
purchased on 28/11/2022
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Answer from CHIBI AKIHABARA
Hello,Thank you for your feedback and loyalty! Have a nice day.
5
/5
★★★★★
A fan of Japan, where I've been 4 times, I love Chibi Akihabara products. Excellent value for money. The strawberry pocky?? are great. Mochis too... all good things. Very fast shipping. I highly recommend Chibi Akihabara. Many thanks to them.
Jacqueline
purchased on 03/11/2022
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Answer from CHIBI AKIHABARA
Hello,We are delighted to hear that you are satisfied with your order! Thank you for your feedback! Have a nice day.
5
/5
★★★★★
Very good service
Camille H.
purchased on 18/11/2022
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Answer from CHIBI AKIHABARA
Hello,Thank you for taking the time to post a review! Have a nice day.
5
/5
★★★★★
Very fast, careful shipment.
Pascal
purchased on 16/11/2022
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Answer from CHIBI AKIHABARA
Hello,Thank you for taking the time to post a review! Have a nice day.
5
/5
★★★★★
Fast delivery, well-protected parcel!
Alexia
purchased on 14/11/2022
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Answer from CHIBI AKIHABARA
Hello,Thank you for taking the time to post a review! Have a nice day.
5
/5
★★★★★
Fast and careful delivery I recommend
Anthony
purchased on 15/11/2022
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Answer from CHIBI AKIHABARA
Hello,Thank you for sharing your experience! Have a nice day.
5
/5
★★★★★
Excellent service, nothing to complain about. Responsive support if you have any questions or problems. Definitely recommend!
Arima
purchased on 23/11/2022
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Answer from CHIBI AKIHABARA
Hello,Thank you for sharing your experience and for your loyalty! Have a nice day.
5
/5
★★★★★
Very serious company and good communication if we need information. Very careful delivery
Denise A.
purchased on 04/11/2022
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Answer from CHIBI AKIHABARA
Hello,We are delighted to hear that you are satisfied! Our team is always ready to listen! Thank you for your feedback! Have a nice day.
5
/5
★★★★★
Trustworthy site.everything is received on time.I highly recommend this site.and above all, we pay vat when we buy, so we don't have to worry about customs afterwards.
Client
purchased on 22/11/2022
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Answer from CHIBI AKIHABARA
Hello,Thank you for sharing your experience about your order! Have a nice day.
5
/5
★★★★★
Super reactive team, I was missing an item in my order and they were top notch in sending it back to me within a few days. The items are always sent with the utmost care.
Gwendolyne P.
purchased on 14/11/2022
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Answer from CHIBI AKIHABARA
Hello,Thank you for your loyalty and your feedback on your order! Our team is doing its best to satisfy you! Have a nice day.
5
/5
★★★★★
Arrived in time. The figurine is perfect.
Pornapaz S.
purchased on 10/11/2022
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Answer from CHIBI AKIHABARA
Hello,Thank you for taking the time to post a review! Have a nice day.
1
/5
★☆☆☆☆
Arrived broken, the site does not respond to the dispute...
Gaetan R.
purchased on 22/11/2022
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Answer from CHIBI AKIHABARA
Hello,After your numerous exchanges with customer service, it seems that you wish to keep the figurine in its original condition. We have responded to your complaint, and don't worry, customer service will get back to you shortly. Wishing you a pleasant day.
5
/5
★★★★★
This site is amazing. The orders are prepared so quickly and sent right away! The deadlines have always been respected for what I have ordered so far. I think I've found my new favorite site!
Cécile L.
purchased on 11/11/2022
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Answer from CHIBI AKIHABARA
Hello,We are delighted to hear that you are satisfied with your experience on our site! Thank you for your feedback and loyalty! Have a nice day.
5
/5
★★★★★
Parcel sent quickly and well protected. I recommend it.
Amandine L.
purchased on 14/11/2022
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Answer from CHIBI AKIHABARA
Hello,Thank you for taking the time to post a review! Have a nice day.
5
/5
★★★★★
100% perfect site, delivery problem and correct price, I've been ordering for years.
Sebastien P.
purchased on 22/11/2022
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Answer from CHIBI AKIHABARA
Hello,Thank you for sharing your experience and for your loyalty! Have a nice day.
5
/5
★★★★★
Good evening,This is the first order I've placed on your site and I'm delighted with my purchase, both in terms of the quality of the item and the price. I'll recommend it again without any problem and I 100% recommend your site, which is fantastic and serious.
Marie-pierre F.
purchased on 31/10/2022
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Answer from CHIBI AKIHABARA
Hello,We are delighted to hear that you are satisfied with your order! Thank you for your feedback! Have a nice day.
3
/5
★★★☆☆
Fast delivery and top figurines. On the other hand disappointed I did not get the gifts because one of the products ordered was out of stock not very business knowing that when I ordered it was in stock ... too bad I could have put 5 stars
Christine T.
purchased on 10/11/2022
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Answer from CHIBI AKIHABARA
Hello,We've just checked your order, and there seems to have been a misunderstanding: you used a partner code for your order, but these are incompatible with the end-of-year offers...This information is indicated on our blog article, but also when you add the code to your basket, a message tells you that you no longer benefit from the offer with the partner code. That's why you didn't get the end-of-year gifts. Wishing you a good day.
4
/5
★★★★☆
Fast delivery and well-packaged products. If I had one thing to complain about, I find the website a little slow...
Thomas H.
purchased on 12/11/2022
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Answer from CHIBI AKIHABARA
Hello,Thank you for your feedback, we will report this slowness that you noticed on the site. We want your experience to be as pleasant and simple as possible! :DV Wishing you a pleasant day.
3
/5
★★★☆☆
Delivery was good and fast, however the end of year gift was very badly indicated and I was not able to take advantage of it despite an order of almost 400. Something should be done for future buyers.
Thomas A.
purchased on 15/11/2022
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Answer from CHIBI AKIHABARA
Hello,We're sorry you weren't able to take advantage of our year-end offers during your order. The system is fully automated, and access to the offer gifts is clearly indicated everywhere on our site: on the product sheets, when adding to the basket, in the basket, on our articles... etc. Please do not hesitate to contact us if you need help. Don't hesitate to contact us if you need any help, you can also reach us on our social networks, where an explanatory video has been posted.wishing you a good day.
5
/5
★★★★★
Very fast and careful delivery. Thank you very much.
Vanou
purchased on 13/11/2022
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Answer from CHIBI AKIHABARA
Hello,Thank you for taking the time to post a review! Have a nice day.
5
/5
★★★★★
Superb experience. Fast shipping, top figurine, top price, top gift!
Laura
purchased on 01/11/2022
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Answer from CHIBI AKIHABARA
Hello,We are delighted to hear that you are satisfied with your order! Thank you for your feedback! Have a nice day.
5
/5
★★★★★
Super Laden,Preise waren in Ordnung, Kontakt war super und Versand schnell
Marco ?.
purchased on 04/11/2022
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Answer from CHIBI AKIHABARA
Hello,Thank you for sharing your experience ! :DHave a good day.
5
/5
★★★★★
A much-appreciated gift
Valérie J.
purchased on 05/11/2022
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Answer from CHIBI AKIHABARA
Hello,Thank you for taking the time to post a review! Have a nice day.