Reviews CHIBI AKIHABARA

9.5/10
★★★★★
based on 2958 reviews published

Summary of reviews

Generated by AI

The online store Chibi Akihabara is praised for its efficient and prompt shipping, with many customers highlighting that their orders arrived quickly and in good condition. The careful packaging of items is consistently mentioned, ensuring that products are well-protected during transit. Customers express satisfaction with the quality of the figurines received, often describing them as beautiful and a perfect addition to their collections. Additionally, the customer service is noted for being responsive and helpful, effectively addressing any questions or issues that arise.

Latest customer reviews

5 /5
★★★★★

Super fast

User icon
Valerie D.
purchased on 14/07/2022
Translated review
Answer from CHIBI AKIHABARA
HelloThanks to our superpowers ^^
5 /5
★★★★★

Excellent as usual

User icon
Remy
purchased on 14/07/2022
Translated review
Answer from CHIBI AKIHABARA
HelloThank you
5 /5
★★★★★

Super thanks and very good quality; I'll be back πŸ™‚

User icon
Alix T.
purchased on 13/07/2022
Translated review
Answer from CHIBI AKIHABARA
HelloThank you
5 /5
★★★★★

Order sent very quickly and carefully

User icon
Jiraya
purchased on 08/07/2022
Translated review
Answer from CHIBI AKIHABARA
HelloThank you for your review
4 /5
★★★★☆

The delivery arrived very quickly after the order and as always very well protected.

User icon
Frederic M.
purchased on 12/07/2022
Translated review
Answer from CHIBI AKIHABARA
HelloThank you for your message. Don't hesitate to tell us what we can improve as your review is positive but we didn't get the 5 stars.
5 /5
★★★★★

I was very satisfied with my purchase. There were some problems with the delivery but the chibi akihabara site was not at fault but the post office was. I received my figurine in perfect condition and I would not hesitate to recommend your site.

User icon
Onbria
purchased on 11/07/2022
Translated review
Answer from CHIBI AKIHABARA
HelloWe are sorry for the inconvenience caused by the post office and we thank you for not penalizing us on this point. We are delighted that your order arrived in good condition.
5 /5
★★★★★

Fast delivery I am very satisfied with the product every time thank you ????

User icon
Pitois A.
purchased on 11/07/2022
Translated review
Answer from CHIBI AKIHABARA
HelloThank you for your order
5 /5
★★★★★

Simply perfect

User icon
Nicolas D.
purchased on 11/07/2022
Translated review
Answer from CHIBI AKIHABARA
HelloThank you for this perfect review πŸ™‚
5 /5
★★★★★

Perfect, compliant item.

User icon
Fred
purchased on 11/07/2022
Translated review
Answer from CHIBI AKIHABARA
HelloThank you
5 /5
★★★★★

Always satisfied, delivered on time, attentive customer service, I recommend!!!!

User icon
Jjmagic
purchased on 11/07/2022
Translated review
Answer from CHIBI AKIHABARA
HelloThank you very much for your positive and starry feedback.
5 /5
★★★★★

Fast and accurate shipping.

User icon
Alexandre J.
purchased on 29/06/2022
Translated review
Answer from CHIBI AKIHABARA
HelloThank you for your review
5 /5
★★★★★

Very fast shipping, very well packaged and protected product, top service as usual πŸ™‚

User icon
Seb
purchased on 10/07/2022
Translated review
Answer from CHIBI AKIHABARA
HelloThank you very much for your positive feedback πŸ™‚
5 /5
★★★★★

Order arrived safely but cardboard packaging damaged on the side. The box with the figurine is fine, I couldn't open it because it was a gift. I'm happy with it, it's very pretty, and it's a good price, I also benefited from a promotional code.

User icon
Joe
purchased on 30/06/2022
Translated review
Answer from CHIBI AKIHABARA
HelloThank you for your feedback. Don't hesitate to keep an eye on our partners, so you can pick up other coupon codes for your next orders πŸ™‚
5 /5
★★★★★

Received very quickly and without problem, impeccable service.

User icon
Inconnu
purchased on 22/06/2022
Translated review
Answer from CHIBI AKIHABARA
HelloThank you for such a positive review πŸ™‚
5 /5
★★★★★

Fast delivery. product in good condition. it's a pity that the batteries in the purchased product ran out on receipt.

User icon
Cyril
purchased on 02/07/2022
Translated review
Answer from CHIBI AKIHABARA
HelloGenerally, batteries are not supplied with the product. We can't check their efficiency because we would have to open the figurine and do a test. The value of the product would change and lose its authenticity. The batteries supplied by the manufacturer are not our fault, but we will pass on the information. Thank you for not penalizing us on this point.
4 /5
★★★★☆

I am never disappointed by the parcels I receive. They are very well packed and protected. The small negative point would be that for packages that are pre-ordered, the information is not clear enough once the pre-order is validated.

User icon
Adam M.
purchased on 06/07/2022
Translated review
Answer from CHIBI AKIHABARA
Hello. We have posted two messages on the forum (accessible to all without registration) explaining supplier delivery delays and products that have undergone a date change in order to keep customers as informed as possible. Concerning pre-orders, you have in your customer area, the status indicated with the changes as they occur. You'll also find frequently asked questions. And if you have any questions, you can contact customer service or our CM on social networks, who will be happy to help.
4 /5
★★★★☆

Fast, careful dispatch. However, bubble wrap around the boxes of figurines would have been necessary: one of the three boxes purchased was a little damaged (due to one of the cardboard tabs). Apart from this minor inconvenience, I recommend it!

User icon
Helene O.
purchased on 05/07/2022
Translated review
Answer from CHIBI AKIHABARA
Hello Please excuse us for this, we take note of your advice.
5 /5
★★★★★

Very good merchant! Wide choice of products, good prices, fast and careful shipping, little gifts with the order! Highly recommend!

User icon
Guillaume
purchased on 05/07/2022
Translated review
Answer from CHIBI AKIHABARA
HelloThank you for your detailed, positive and starry feedback.
5 /5
★★★★★

Reliability and speed

User icon
Fl
purchased on 05/07/2022
Translated review
Answer from CHIBI AKIHABARA
HelloThank you very much
5 /5
★★★★★

Very nice figurine. It was not damaged in transit, nor was the packaging.

User icon
Kilady
purchased on 05/07/2022
Translated review
Answer from CHIBI AKIHABARA
HelloThank you for your message
5 /5
★★★★★

Extremely satisfied, very fast delivery, with SMS to let you know when delivery is on its way, and the product is very well packaged. It's a gift, so I didn't open the figurine.

User icon
Flo
purchased on 05/07/2022
Translated review
Answer from CHIBI AKIHABARA
HelloThank you for your positive feedback
5 /5
★★★★★

Received very quickly, top quality figurine

User icon
Christophe R.
purchased on 05/07/2022
Translated review
Answer from CHIBI AKIHABARA
HelloThank you
5 /5
★★★★★

Well-priced items that can't be found anywhere else easily, neat packaging and fast shipping. This was my first order, but I'd definitely do it again!

User icon
Isabelle F.
purchased on 04/07/2022
Translated review
Answer from CHIBI AKIHABARA
HelloThank you very much for your positive feedback and your confidence.
5 /5
★★★★★

Great experience as always

User icon
Jessy
purchased on 04/07/2022
Translated review
Answer from CHIBI AKIHABARA
HelloThank you
5 /5
★★★★★

Superb figurine, as described! Very well-protected parcel.

User icon
Isabelle S.
purchased on 04/07/2022
Translated review
Answer from CHIBI AKIHABARA
HelloThanks for your feedback
5 /5
★★★★★

They're super productive! <="" td="">

User icon
Justine
purchased on 04/07/2022
Translated review
Answer from CHIBI AKIHABARA
HelloThank you very much for your positive feedback and for not penalizing us. We've sent you an e-mail πŸ˜‰
4 /5
★★★★☆

Too happy, she's so beautiful

User icon
Sandy R.
purchased on 04/07/2022
Translated review
Answer from CHIBI AKIHABARA
HelloMerci. Don't hesitate to tell us what we need to improve to get the 5 stars.
5 /5
★★★★★

Very satisfied

User icon
Romain N.
purchased on 03/07/2022
Translated review
Answer from CHIBI AKIHABARA
HelloThank you
5 /5
★★★★★

Very good site, very good quality figurines. Fast delivery!

User icon
Najib
purchased on 03/07/2022
Translated review
Answer from CHIBI AKIHABARA
HelloThank you for your starry-eyed, positive feedback.
5 /5
★★★★★

Great, I've been ordering for years and never had a problem. I highly recommend

User icon
Maxime G.
purchased on 02/07/2022
Translated review
Answer from CHIBI AKIHABARA
HelloThank you very much for your loyalty!
4 /5
★★★★☆

Excellent Chibi I've been buying figurines from you for years, and the site is very well designed and clear.

User icon
Keisuke
purchased on 02/07/2022
Translated review
Answer from CHIBI AKIHABARA
HelloThank you very much. Don't hesitate to tell us what we need to improve to get 5 stars.
5 /5
★★★★★

Nothing to say very well packaged figurine, I recommend

User icon
Jeremy
purchased on 02/07/2022
Translated review
Answer from CHIBI AKIHABARA
HelloThank you very much
5 /5
★★★★★

Fair prices, good products and fast shipping.

User icon
Thomas M.
purchased on 02/07/2022
Translated review
Answer from CHIBI AKIHABARA
HelloThank you for your recommendation
4 /5
★★★★☆

Fast delivery but figurine with a (very) small paint defect on the character's hand πŸ™

User icon
Arkady B.
purchased on 02/07/2022
Translated review
Answer from CHIBI AKIHABARA
HelloWe are sorry about this. Please do not hesitate to contact customer service with photos and your order number.
5 /5
★★★★★

Beautiful figurines with little treats as gifts!

User icon
Lucie
purchased on 02/07/2022
Translated review
Answer from CHIBI AKIHABARA
HelloThank you very much for your positive message
5 /5
★★★★★

Perfect, fast order, careful delivery. Item conforms to description

User icon
Franck P.
purchased on 01/07/2022
Translated review
Answer from CHIBI AKIHABARA
HelloThank you very much
5 /5
★★★★★

Fast and efficient delivery. Product in very good condition.

User icon
Auchericou
purchased on 28/06/2022
Translated review
Answer from CHIBI AKIHABARA
HelloThank you very much
4 /5
★★★★☆

The products arrived very quickly and in perfect condition, well protected. However, the DPD delivery service still delivered my parcel to the bookshop and not to my home, and this is not the first time, plus my box arrived in poor condition.

User icon
Romain D.
purchased on 27/06/2022
Translated review
Answer from CHIBI AKIHABARA
HelloWe are very sorry about this. We delivered your parcel to the colissimo post office. However, when you arrive in Belgium, the Post Office has an agreement with DPD, which takes care of the parcels. Unfortunately, we have no control over this. Sincerely
1 /5
★☆☆☆☆

I waited too long for my figurine (I ordered it in November and received it in June), and the orders were wrong (I didn't receive the right figurine).

User icon
Reda H.
purchased on 26/06/2022
Translated review
Answer from CHIBI AKIHABARA
Hello SirIn your message, we suggested several solutions to remedy the long wait. You decided to change product. You chose a product that was more expensive than the one you ordered. My colleague sent you the procedure for paying the difference, specifying that you would need to return the product after paying the difference. However, we never received any confirmation from you, so the order was not changed and you received the product originally ordered. Regarding delivery times, suppliers have been extremely late, and we've made this clear on our forum, even giving the new release dates for products where we had information. We have also put procedures in place to avoid long waits. A fact on which we are unfortunately dependent. We can't ship empty parcels just to meet the dates. However, we apologize on behalf of our suppliers for the delay. Thank you for your understanding. Sincerely
5 /5
★★★★★

As usual.... Speed....Protection....Perfect.

User icon
Sylvain
purchased on 26/06/2022
Translated review
Answer from CHIBI AKIHABARA
HelloThank you