/10
★★★★★
based on 2876 reviews published
★★★★★
based on 2876 reviews published
Latest customer reviews
5
/5
★★★★★
The figurines arrived very quickly and the prices are really fair! I recommend ??
Pascal
purchased on 20/11/2022
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Answer from CHIBI AKIHABARA
Hello,We are delighted to hear that you are satisfied! Thank you for your feedback! Have a nice day.
1
/5
★☆☆☆☆
I ordered 2 figurines, one with the Christmas offer, and when I received them I only received one figurine and not the 2. And it's been 2 weeks since I sent an email to customer services telling me that they're going to check with the carrier and I still have no answer. This is not normal
Geoffrey Z.
purchased on 17/11/2022
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Answer from CHIBI AKIHABARA
Hello,We're sorry, but we're still waiting for a reply from the carrier. The customer service will contact you as soon as we have a return from them.wishing you a good day.cordially.
5
/5
★★★★★
Nickel fast delivery site that I recommend you without any worry thank you very much and very soon for a next order
Christophe S.
purchased on 04/12/2022
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Answer from CHIBI AKIHABARA
Hello,Thank you for sharing your experience and for your loyalty! Have a nice day.
5
/5
★★★★★
Product availability, fast shipping with free postage, which is becoming increasingly rare. Very good transaction.
Christine
purchased on 14/11/2022
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Answer from CHIBI AKIHABARA
Hello,Thank you for sharing your experience! Have a nice day.
5
/5
★★★★★
Excellent, fast and compliant
Alexandre
purchased on 18/11/2022
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Answer from CHIBI AKIHABARA
Hello,Thank you for taking the time to post a review! Have a nice day.
5
/5
★★★★★
Quality figurine, hard to find elsewhere, more than fair price and 2-day delivery. Nothing to complain about, everything was just right!
E.l
purchased on 23/11/2022
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Answer from CHIBI AKIHABARA
Hello,We are delighted to hear that you are satisfied with your order! Thank you for your feedback! Have a nice day.
5
/5
★★★★★
Fast delivery and product as described.
Charef.g
purchased on 18/11/2022
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Answer from CHIBI AKIHABARA
Hello,Thank you for your feedback! Have a nice day.
5
/5
★★★★★
Recibí el producto súper rápido , bien empaquetado y protegido ! Recomiendo la página
Victor R.
purchased on 29/11/2022
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Answer from CHIBI AKIHABARA
Good morning, Thank you for sharing your experience! Have a nice day.
5
/5
★★★★★
I haven't opened the boxes yet because they'll be opened at Christmas, but I'll be back to say what I think.
Liliane P.
purchased on 30/11/2022
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Answer from CHIBI AKIHABARA
Hello,Thank you for posting a review. Concerning your order, please do not hesitate to contact customer service if there are any concerns.wishing you a good day.
5
/5
★★★★★
Serious and fast delivery.a very friendly seller at Japan Touch in Lyon! quality figurine, And this is only my first order... 😉
Nola G.
purchased on 14/11/2022
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Answer from CHIBI AKIHABARA
Hello,Thank you for sharing your experience! We are delighted to hear that you are satisfied and we will not hesitate to pass on your message to our team! Have a nice day.
5
/5
★★★★★
Order from Chibi Akihabara: The items arrived promptly. The overall packaging was correct, but could perhaps be improved as some boxes were slightly damaged (due to the vagaries of the carrier, I suppose). As for the website, Chibi Akihabara.com, it's perfect.
Thierry X.
purchased on 05/11/2022
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Answer from CHIBI AKIHABARA
Hello,Thank you for sharing your experience and for your review! We will take note of your comments and pass them on to our team! Have a nice day.
1
/5
★☆☆☆☆
I haven't received my order. I know it's mostly the delivery company's fault, but the result is that I've paid almost 200 for figurines that may not arrive before Christmas... My sons are waiting for their presents... Thank you in advance for your follow-up...
Anne-sophie R.
purchased on 14/11/2022
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Answer from CHIBI AKIHABARA
Hello,We understand your disappointment, but indeed, when there is a problem during delivery, it is not our fault... Following your exchanges with our customer service department, an investigation has been opened with the carrier, as we indicated to you. We will have answers between 28/11 and 16/12. Please do not hesitate to contact us again in the next few days.wishing you a pleasant day.best regards.
5
/5
★★★★★
Figurines received on time! in very good condition! top customer service! excellent advice and very pleasant! I recommend this site!
Patricia M.
purchased on 16/11/2022
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Answer from CHIBI AKIHABARA
Hello,Thank you for sharing your experience about your order! Have a nice day.
5
/5
★★★★★
Fast delivery and no worries. I am very satisfied
Denise
purchased on 22/11/2022
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Answer from CHIBI AKIHABARA
Hello,Thank you for taking the time to post a review! Have a nice day.
5
/5
★★★★★
Figurine quali et pas cher + reception en même pas 2 jours bref rien à redire
Thibault L.
purchased on 26/11/2022
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Answer from CHIBI AKIHABARA
Hello,Thank you for sharing your experience! Have a nice day.
5
/5
★★★★★
Good experience I recommend
Client
purchased on 29/11/2022
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Answer from CHIBI AKIHABARA
Hello,Thank you for taking the time to post a review! Have a nice day.
5
/5
★★★★★
Fast delivery
Christelle
purchased on 15/11/2022
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Answer from CHIBI AKIHABARA
Hello,Thank you for taking the time to post a review! Have a nice day.
5
/5
★★★★★
Fast delivery, perfectly packaged
Quentin V.
purchased on 24/11/2022
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Answer from CHIBI AKIHABARA
Hello,Thank you for taking the time to post a review! Have a nice day.
5
/5
★★★★★
Perfect..several times we order, my daughter is delighted.
Christophe M.
purchased on 28/11/2022
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Answer from CHIBI AKIHABARA
Hello,Thank you for your feedback and loyalty! Have a nice day.
5
/5
★★★★★
A fan of Japan, where I've been 4 times, I love Chibi Akihabara products. Excellent value for money. The strawberry pocky?? are great. Mochis too... all good things. Very fast shipping. I highly recommend Chibi Akihabara. Many thanks to them.
Jacqueline
purchased on 03/11/2022
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Answer from CHIBI AKIHABARA
Hello,We are delighted to hear that you are satisfied with your order! Thank you for your feedback! Have a nice day.
5
/5
★★★★★
Very good service
Camille H.
purchased on 18/11/2022
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Answer from CHIBI AKIHABARA
Hello,Thank you for taking the time to post a review! Have a nice day.
5
/5
★★★★★
Very fast, careful shipment.
Pascal
purchased on 16/11/2022
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Answer from CHIBI AKIHABARA
Hello,Thank you for taking the time to post a review! Have a nice day.
5
/5
★★★★★
Fast delivery, well-protected parcel!
Alexia
purchased on 14/11/2022
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Answer from CHIBI AKIHABARA
Hello,Thank you for taking the time to post a review! Have a nice day.
5
/5
★★★★★
Fast and careful delivery I recommend
Anthony
purchased on 15/11/2022
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Answer from CHIBI AKIHABARA
Hello,Thank you for sharing your experience! Have a nice day.
5
/5
★★★★★
Excellent service, nothing to complain about. Responsive support if you have any questions or problems. Definitely recommend!
Arima
purchased on 23/11/2022
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Answer from CHIBI AKIHABARA
Hello,Thank you for sharing your experience and for your loyalty! Have a nice day.
5
/5
★★★★★
Very serious company and good communication if we need information. Very careful delivery
Denise A.
purchased on 04/11/2022
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Answer from CHIBI AKIHABARA
Hello,We are delighted to hear that you are satisfied! Our team is always ready to listen! Thank you for your feedback! Have a nice day.
5
/5
★★★★★
Trustworthy site.everything is received on time.I highly recommend this site.and above all, we pay vat when we buy, so we don't have to worry about customs afterwards.
Client
purchased on 22/11/2022
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Answer from CHIBI AKIHABARA
Hello,Thank you for sharing your experience about your order! Have a nice day.
5
/5
★★★★★
Super reactive team, I was missing an item in my order and they were top notch in sending it back to me within a few days. The items are always sent with the utmost care.
Gwendolyne P.
purchased on 14/11/2022
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Answer from CHIBI AKIHABARA
Hello,Thank you for your loyalty and your feedback on your order! Our team is doing its best to satisfy you! Have a nice day.
5
/5
★★★★★
Arrived in time. The figurine is perfect.
Pornapaz S.
purchased on 10/11/2022
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Answer from CHIBI AKIHABARA
Hello,Thank you for taking the time to post a review! Have a nice day.
1
/5
★☆☆☆☆
Arrived broken, the site does not respond to the dispute...
Gaetan R.
purchased on 22/11/2022
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Answer from CHIBI AKIHABARA
Hello,After your numerous exchanges with customer service, it seems that you wish to keep the figurine in its original condition. We have responded to your complaint, and don't worry, customer service will get back to you shortly. Wishing you a pleasant day.