/10
★★★★★
based on 2821 reviews published
★★★★★
based on 2821 reviews published
Latest customer reviews
5
/5
★★★★★
Products received in very good quality and very quickly after purchase. I recommend
Charles N.
purchased on 04/11/2022
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Answer from CHIBI AKIHABARA
Hello,Thank you for your positive review! :DGood day to you.
5
/5
★★★★★
Information given on delivery time Very good follow-up The figurine is correctly packaged and of high quality.
Josefa R.
purchased on 25/10/2022
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Answer from CHIBI AKIHABARA
Hello,Thank you for sharing your experience with us, and we are delighted to have been able to satisfy you! Have a nice day.
5
/5
★★★★★
Superb figurine
Sebastien A.
purchased on 29/10/2022
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Answer from CHIBI AKIHABARA
Hello,Thank you for your review, and we are delighted that the figurine suits you 😀 Good day.
5
/5
★★★★★
Pre-ordered and in stock product arrived safelyNo shipping worries
Vieng L.
purchased on 09/11/2022
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Answer from CHIBI AKIHABARA
Hello,Thank you for sharing your opinion :DBonjour.
2
/5
★★☆☆☆
I've ordered from this site before, and had no problems until recently, when I discovered that the figurines were reconditioned (I don't know if this is the case for all of them or not, but I was told that they were, even though I'd received new, unopened figurines). As a result, on my last order I received a figurine that was very badly packaged, with a missing part, while another of the same character, the box had not been opened and was in its original packaging. The same goes for a Bandai model where the box wasn't closed. I don't know if this is normal or not, but for this kind of product where all the parts are essential, it's worrying not to even have sotch on it. What's more, the after-sales service needs to be improved... On the phone, I had the impression that my interlocutor was talking down to me, when all I was asking for was a normal, new figurine, like the others I've received with no problems. I didn't really get an answer to my questions and I'm still waiting for my problem to be solved.
Laure
purchased on 01/11/2022
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Answer from CHIBI AKIHABARA
Hello,We are very sorry for the incident you have encountered with your order.Following your exchange with our customer service department, we would like to inform you that the missing part has been sent to you. We assure you, as explained, that our products are brand new, sometimes they come directly from Japan and can be differently packaged.we take note of all your remarks and will improve our services accordingly.wishing you a good day.
5
/5
★★★★★
Great price and very quick delivery. Well packed.
Patrice C.
purchased on 05/11/2022
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Answer from CHIBI AKIHABARA
Hello,Thank you for your positive review :DBonjour.
5
/5
★★★★★
Nothing to report. product ordered on october 29th received on november 2nd. wonder if it's not the team itself that delivers so fast. The packaging is top notch. All in all, a great team of professionals who share their passion.
Hop-hop-hop !.
purchased on 29/10/2022
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Answer from CHIBI AKIHABARA
Hello,Thank you for sharing your experience, our team is delighted to know that you are satisfied! :DV Wishing you a good day.
5
/5
★★★★★
Very fast which is very much appreciated and the product is conform and well packed.
Léa G.
purchased on 24/10/2022
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Answer from CHIBI AKIHABARA
Hello,We are delighted to hear that you are satisfied with your order! Thank you for your feedback! Have a nice day.
5
/5
★★★★★
Fast delivery, (I appreciate it), detailed information on how to send the parcel, friendly delivery person.
Anne G.
purchased on 03/11/2022
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Answer from CHIBI AKIHABARA
Hello,Thank you for sharing your experience about your order! Have a nice day.
5
/5
★★★★★
Schnelle Lieferung,Super Problemlösung,Netter Kundendienst
Tommy K.
purchased on 14/10/2022
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Answer from CHIBI AKIHABARA
Hello,Thank you for sharing your experience ! :DHave a good day.
5
/5
★★★★★
Super pro. Very well received, thank you.
Lio
purchased on 05/07/2022
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Answer from CHIBI AKIHABARA
Hello,We are delighted to hear that you are satisfied with your order! Thank you for sharing your opinion! Have a nice day.
5
/5
★★★★★
Order received promptly.
Rémi
purchased on 02/10/2022
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Answer from CHIBI AKIHABARA
Hello,Thank you for sharing your experience! Have a nice day.
5
/5
★★★★★
Great experience! The only reliable and secure site for figurine sales. I recommend ????
Nadia K.
purchased on 17/10/2022
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Answer from CHIBI AKIHABARA
Hello,Thank you for your loyalty and your feedback on your order! Have a nice day.
5
/5
★★★★★
Product in perfect condition. Delivery on schedule
Champion F.
purchased on 24/10/2022
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Answer from CHIBI AKIHABARA
Hello,Thank you for sharing your experience about your order! Have a nice day.
5
/5
★★★★★
Great! Fast, clear!!! Super good!! Too happy!! ????????
Audrey I.
purchased on 26/10/2022
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Answer from CHIBI AKIHABARA
Hello,We are delighted to hear that you are satisfied with your order! Thank you for your feedback! Have a nice day.
5
/5
★★★★★
Perfect super site with a great choice of figurines and official goodies I placed 2 orders on the site and it's great!
Héloïse L.
purchased on 03/11/2022
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Answer from CHIBI AKIHABARA
Hello,Thank you for your loyalty and your feedback on your orders! Have a nice day.
5
/5
★★★★★
No problem
Frederic D.
purchased on 28/10/2022
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Answer from CHIBI AKIHABARA
Hello,Thank you for taking the time to post a positive review! Have a nice day.
5
/5
★★★★★
Nothing to complain about
Allan D.
purchased on 25/10/2022
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Answer from CHIBI AKIHABARA
Hello,Thank you for taking the time to post a positive review! Have a nice day.
5
/5
★★★★★
The only downside is that the DPD drivers are not competent in their work.
Alain B.
purchased on 15/10/2022
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Answer from CHIBI AKIHABARA
Hello,Thank you for your feedback. If you had a problem with your carrier, don't hesitate to let them know, we will do the same on our side :)For a next order, you will always have the possibility to choose another carrier if you wish.Have a nice day.
5
/5
★★★★★
Very nice figurine
Client
purchased on 31/10/2022
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Answer from CHIBI AKIHABARA
Hello,We are delighted to hear that you are satisfied with your order! Thank you for your feedback! Have a nice day.
4
/5
★★★★☆
New figurine , carefully packed , delivered on time without any problem .
Romain B.
purchased on 29/10/2022
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Answer from CHIBI AKIHABARA
Hello,Thank you for sharing your experience regarding your order with us. Please do not hesitate to let us know what we could improve in order to obtain 5 stars :DV Wishing you a pleasant day.
5
/5
★★★★★
The product was super well protected and conformed to the description. Very satisfied with the purchase.
Lucas
purchased on 26/10/2022
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Answer from CHIBI AKIHABARA
Hello,We are delighted to hear that you are satisfied with your order! Thank you for your feedback! Have a nice day.
3
/5
★★★☆☆
A little difficult to use the site at first but now I'm used to it
Tim B.
purchased on 01/11/2022
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Answer from CHIBI AKIHABARA
Hello,We'd be delighted to hear your opinion of our website. Please let us know if you have any problems with it. Thank you very much. Have a nice day.
5
/5
★★★★★
First order at Chibi Akihabara for a figurine and I'm not disappointed, I absolutely wanted official products and I had already heard of them so I let myself be tempted! They have a wide range of products at very affordable prices, so there's something for everyone. What's more, the delivery was very fast: 48 hours after ordering on the site, I had received my parcel, which is always appreciated!
Sarah
purchased on 27/10/2022
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Answer from CHIBI AKIHABARA
Hello,Thank you very much for sharing your experience! We are delighted to hear that you are satisfied with your order! :DV Wishing you a nice day.
4
/5
★★★★☆
I received my order very quickly!
Natacha H.
purchased on 31/10/2022
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Answer from CHIBI AKIHABARA
Hello,We are delighted to hear that you are satisfied. Please don't hesitate to let us know what we can do to improve our 5-star rating 😀 Good day.
5
/5
★★★★★
Very good experience with Chibi Akihabara, a site that's easy to understand and use.
Marin A.
purchased on 18/10/2022
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Answer from CHIBI AKIHABARA
Hello,Thank you for sharing your experience! Have a nice day.
1
/5
★☆☆☆☆
I pre-ordered an article in October 2021, for August 2022. My article didn't arrive until October 27, 2022. More than 2 months late! And I don't really care if it's "normal". It's not normal! When you set a deadline, you stick to it. Of course, a moderate delay is understandable. But this isn't reasonable! It's just unbelievably unprofessional. You might as well not give a deadline if you're not going to meet it anyway! What's more, this isn't the first time I've seen this kind of problem, which CLEARLY indicates a redundancy that's anything but acceptable. In conclusion, I won't be spending my money with your company again. I'll go to more competent people, to whom I'll be happy to give my money!
Ludo
purchased on 27/10/2022
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Answer from CHIBI AKIHABARA
Hello,We're sorry to hear that you're unhappy with your order. Concerning the delay of your order, unfortunately, we have no control over the delivery times of our suppliers and cannot foresee their delays if any. The date indicated on the pre-orders is for information only and can be modified at any time by the supplier. The date indicated on pre-orders is for information only and may be changed at any time by the supplier.
5
/5
★★★★★
In general a service that works, no customs fees on the way arrived relatively after the shipment simple downside a wait in my specific case relatively long for the preparation of the order, but very responsive from the first message.
Gaëtan S.
purchased on 24/10/2022
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Answer from CHIBI AKIHABARA
Hello,Thank you for your positive feedback regarding your experience. We are sorry for the delay, our team does everything possible to send the products as soon as possible, but sometimes they can have some difficulties. We thank you for your understanding and wish you a good day.
5
/5
★★★★★
Fast, quality service
Gino D.
purchased on 21/10/2022
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Answer from CHIBI AKIHABARA
Hello,Thank you for taking the time to post a positive review! Have a nice day.
5
/5
★★★★★
Very good site, plus free delivery. Speed and quality. Would recommend!
Lucas
purchased on 25/10/2022
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Answer from CHIBI AKIHABARA
Hello,Thank you for sharing your experience! Have a nice day.